What users are saying about
90 Ratings
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Top Rated
4622 Ratings
90 Ratings
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Score 7.7 out of 100

Microsoft Teams

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Top Rated
4622 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Microsoft Teams ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.6

HCL Notes

76%
8.0

Microsoft Teams

80%
Microsoft Teams ranks higher in 5/7 features

Task Management

7.0
70%
9 Ratings
8.1
81%
120 Ratings

Gantt Charts

7.0
70%
3 Ratings
7.1
71%
63 Ratings

Scheduling

10.0
100%
9 Ratings
8.8
88%
132 Ratings

Workflow Automation

8.0
80%
6 Ratings
7.7
77%
82 Ratings

Mobile Access

7.0
70%
10 Ratings
8.9
89%
153 Ratings

Search

7.0
70%
9 Ratings
7.8
78%
140 Ratings

Visual planning tools

7.0
70%
3 Ratings
7.4
74%
99 Ratings

Communication

6.5

HCL Notes

65%
8.4

Microsoft Teams

84%
Microsoft Teams ranks higher in 8/8 features

Chat

9.0
90%
10 Ratings
9.2
92%
167 Ratings

Notifications

7.0
70%
10 Ratings
8.7
87%
165 Ratings

Discussions

8.0
80%
8 Ratings
9.0
90%
155 Ratings

Surveys

4.0
40%
5 Ratings
7.5
75%
88 Ratings

Internal knowledgebase

5.0
50%
7 Ratings
7.8
78%
100 Ratings

Integrates with GoToMeeting

5.0
50%
4 Ratings
8.2
82%
48 Ratings

Integrates with Gmail and Google Hangouts

7.0
70%
3 Ratings
7.4
74%
44 Ratings

Integrates with Outlook

7.0
70%
6 Ratings
9.1
91%
147 Ratings

File Sharing & Management

6.1

HCL Notes

61%
8.2

Microsoft Teams

82%
Microsoft Teams ranks higher in 7/8 features

Versioning

3.0
30%
4 Ratings
8.1
81%
106 Ratings

Video files

3.0
30%
5 Ratings
8.1
81%
133 Ratings

Audio files

3.0
30%
5 Ratings
8.2
82%
135 Ratings

Document collaboration

8.0
80%
8 Ratings
8.6
86%
142 Ratings

Access control

8.0
80%
8 Ratings
8.3
83%
127 Ratings

Advanced security features

8.0
80%
8 Ratings
8.1
81%
99 Ratings

Integrates with Google Drive

8.0
80%
3 Ratings
7.8
78%
51 Ratings

Device sync

8.0
80%
5 Ratings
8.4
84%
106 Ratings

Attribute Ratings

  • HCL Notes is rated higher in 4 areas: Usability, Availability, Performance, Support Rating
  • Microsoft Teams is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Implementation Rating

Likelihood to Recommend

8.0

HCL Notes

80%
16 Ratings
8.6

Microsoft Teams

86%
247 Ratings

Likelihood to Renew

1.7

HCL Notes

17%
5 Ratings
9.6

Microsoft Teams

96%
8 Ratings

Usability

10.0

HCL Notes

100%
1 Rating
8.2

Microsoft Teams

82%
54 Ratings

Availability

10.0

HCL Notes

100%
2 Ratings
9.0

Microsoft Teams

90%
1 Rating

Performance

10.0

HCL Notes

100%
2 Ratings
8.0

Microsoft Teams

80%
1 Rating

Support Rating

9.0

HCL Notes

90%
4 Ratings
8.1

Microsoft Teams

81%
195 Ratings

Online Training

10.0

HCL Notes

100%
1 Rating

Microsoft Teams

N/A
0 Ratings

Implementation Rating

9.0

HCL Notes

90%
2 Ratings
10.0

Microsoft Teams

100%
1 Rating

Contract Terms and Pricing Model

HCL Notes

N/A
0 Ratings
5.7

Microsoft Teams

57%
7 Ratings

Product Scalability

HCL Notes

N/A
0 Ratings
10.0

Microsoft Teams

100%
1 Rating

Professional Services

HCL Notes

N/A
0 Ratings
6.4

Microsoft Teams

64%
7 Ratings

Likelihood to Recommend

HCL Technologies

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Read full review

Microsoft

Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
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Pros

HCL Technologies

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Read full review

Microsoft

  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Read full review

Cons

HCL Technologies

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
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Microsoft

  • Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
  • Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
  • There is a limit to PIN 15 chats a favourites. This count should be increased.
Read full review

Pricing Details

HCL Notes

Starting Price

Editions & Modules

HCL Notes editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Microsoft Teams

    Starting Price

    $5 per month

    Editions & Modules

    Microsoft Teams editions and modules pricing
    EditionModules
    Free$0.001
    Microsoft 365 Business Basic$5.002
    Microsoft 365 Business Standard$12.503
    Office 365 E3$20.004

    Footnotes

    1. per user/per month
    2. per user/per month
    3. per user/per month
    4. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Discounts are available for non profit organizations.

    Likelihood to Renew

    HCL Technologies

    I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
    Read full review

    Microsoft

    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Read full review

    Usability

    HCL Technologies

    Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
    Read full review

    Microsoft

    The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
    Read full review

    Reliability and Availability

    HCL Technologies

    No answers on this topic

    Microsoft

    Rare, but outages do happen
    Read full review

    Performance

    HCL Technologies

    No answers on this topic

    Microsoft

    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Read full review

    Support Rating

    HCL Technologies

    I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
    Read full review

    Microsoft

    I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
    Read full review

    Implementation Rating

    HCL Technologies

    Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
    Read full review

    Microsoft

    I find everything I need for my day-to-day work.
    Read full review

    Alternatives Considered

    HCL Technologies

    Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
    Read full review

    Microsoft

    I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
    Read full review

    Contract Terms and Pricing Model

    HCL Technologies

    No answers on this topic

    Microsoft

    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review

    Scalability

    HCL Technologies

    No answers on this topic

    Microsoft

    It does not appear to have a limit to how many teams and employees we can have using it
    Read full review

    Professional Services

    HCL Technologies

    No answers on this topic

    Microsoft

    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review

    Return on Investment

    HCL Technologies

    • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
    • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
    Read full review

    Microsoft

    • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
    • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
    • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
    Read full review

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