HeadSpin vs. Jira Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HeadSpin
Score 9.1 out of 10
N/A
HeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across all delivery channels throughout the development lifecycle.N/A
Jira Software
Score 8.1 out of 10
N/A
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Pricing
HeadSpinJira Software
Editions & Modules
No answers on this topic
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
Offerings
Pricing Offerings
HeadSpinJira Software
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HeadSpinJira Software
Considered Both Products
HeadSpin
Chose HeadSpin
BrowserStack pricing is on the higher side and their availability of devices was always a concern. Also, the support team was also not responding to the queries which made us think of moving out of them. HeadSpin took up our query very quickly and started with a demo of the …
Jira Software

No answer on this topic

Top Pros
Top Cons
Best Alternatives
HeadSpinJira Software
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Score 9.6 out of 10
Medium-sized Companies
Sentry
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Score 8.9 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
New Relic
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Score 8.5 out of 10
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HeadSpinJira Software
Likelihood to Recommend
9.7
(17 ratings)
8.7
(187 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(35 ratings)
Usability
-
(0 ratings)
7.4
(28 ratings)
Availability
-
(0 ratings)
5.3
(3 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(23 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.7
(8 ratings)
User Testimonials
HeadSpinJira Software
Likelihood to Recommend
HeadSpin
We have been using HeadSpin for our web and mobile application testing. It is an easy-to-use solution that provides detailed and in-depth analytics from the testing results. We also get a wide range of live networks and devices to perform the testing from HeadSpin. It has an inbuilt artificial intelligence engine that helps us to get real-time scenarios simulated, which is very helpful for finding performance issues and improving the overall quality of the applications.
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Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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Pros
HeadSpin
  • Keep track of each browser we have tested and when we lastly updated them.
  • Remove any deprecated code or plugins that may cause issues with other browsers.
  • Add browser information to our site’s meta tags so that the site displays correctly in different browsers.
  • Test our website on all browsers to ensure compatibility.
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Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
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Cons
HeadSpin
  • UI needs to be improved
  • Graphs on the dashboard are a bit laggy and need detailing for a better understanding of the user
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Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
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Likelihood to Renew
HeadSpin
No answers on this topic
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Usability
HeadSpin
No answers on this topic
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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Support Rating
HeadSpin
No answers on this topic
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Online Training
HeadSpin
No answers on this topic
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Implementation Rating
HeadSpin
No answers on this topic
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Alternatives Considered
HeadSpin
Though LambdaTest was cheaper, it did not offer the deal devices and we wanted to be 100% sure that our app offers a perfect experience to all users. Simulators and emulators are not the technology we wanted to rely on.
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Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
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Return on Investment
HeadSpin
  • Simplified the approach to test the mobile application on multiple devices from different vendors. This helped us to ensure the stability of the application in different environments.
  • In-depth analysis to understand the loopholes in the application design function. This helped us to improve the application design and overall user experience.
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Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
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ScreenShots