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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    Portainer

    Score9.8 out of 10
    N/APortainer is a centralized container management platform for containerized apps and IoT device management. It helps accelerate container adoption and reduce time-to-value on Kubernetes, Docker, and Swarm with a management portal, allowing users to deliver and manage containerized applications from the data center to the edge. Portainer helps - Reduce the operational complexity associated with multi-cluster management Bridge the skills gap and facilitate feature…

    $0

    Pricing
    HeapPortainer
    Editions & Modules
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    Portainer Business - 3 Nodes Free
    $0
    Home & Student
    $149
    per year
    Starter
    $995
    per year
    Professional
    $2995
    per year
    Enterprise
    Contact Sales for Pricing
    per year
    Offerings
    Pricing Offerings
    HeapPortainer
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsHeap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.—
    More Pricing Information
    Features
    HeapPortainer
    Container Management
    Comparison of Container Management features of Heap and Portainer
    Feature
    Heap
    -
    Ratings
    Portainer
    8.6
    94 Ratings
    5% above category average
    Security and Isolation00 Ratings8.790 Ratings
    Cluster Management00 Ratings8.575 Ratings
    Storage Management00 Ratings8.680 Ratings
    Resource Allocation and Optimization00 Ratings8.183 Ratings
    Discovery Tools00 Ratings8.970 Ratings
    Analytics, Monitoring, and Logging00 Ratings8.690 Ratings
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    HeapPortainer
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    Mixpanel
    Score8.3 out of 10
    Mirantis Kubernetes Engine
    Score8 out of 10
    Medium-sized Companies
    Gainsight PX
    Score7.6 out of 10
    Amazon Elastic Container Service (Amazon ECS)
    Score8.6 out of 10
    Enterprises
    Gainsight PX
    Score7.6 out of 10
    SUSE Rancher
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeapPortainer
    Likelihood to Recommend
    8.4
    (233 ratings)
    8.6
    (94 ratings)
    Likelihood to Renew
    9.3
    (9 ratings)
    9.1
    (3 ratings)
    Usability
    9.0
    (65 ratings)
    8.5
    (15 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (61 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    9.1
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HeapPortainer
    Likelihood to Recommend
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
    Read full review
    Portainer
    Many developers, especially lesser experienced developers, don't have a really good background in setting up containers from the command line. Portainer is invaluable to them. Giving a UI to them gives them much more confidence and allows them to learn properties and capabilities of containers under far less stress. On the flip side of this, giving then a UI on a production system can lead to chaos...never give junior developers access to production servers.
    Incentivized
    Read full review
    Pros
    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    Portainer
    • Separating server maintenance with application development, providing a clear user interface for developers who don't want to worry about the underlying server.
    • RBAC for container deployment linked to a SAML IDP, not something particularly easy in a native Docker instance but point and shoot in Portainer, allowing the use of Azure / Okta etc to provide user access.
    • Image management with multiple repositories is super clear and reduces incidents
    Incentivized
    Read full review
    Cons
    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    Portainer
    • When setting up static IPs for a new container, having the used ones for a specific network at hand would be cool or something like a mini IPAM of some sort...
    • Using the developertools to see "oh, it's a 40x or 500" when something doesn't seem to load because the ui just states "Didn't work" is kinda annoying. expandable toasts or something would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
    Read full review
    Portainer
    It is an excellent tool.
    Read full review
    Usability
    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
    Read full review
    Portainer
    Accessibility for Non-Experts: even with some people having a bit longer on-boarding it is still very simple Quick setup is insanely useful, we can get it running in 10 seconds after installing docker Portainer has once again super clean UI and is very user friendly. Deployment/monitoring and management are super easy. I can tell just from a glance if something is out of date (watching at you Watchtower not doing your job for some reason)
    Incentivized
    Read full review
    Reliability and Availability
    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
    Read full review
    Portainer
    No answers on this topic
    Performance
    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
    Read full review
    Portainer
    No answers on this topic
    Support Rating
    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
    Read full review
    Portainer
    One of their staff members jumped on a video call immediately with me and led me through the problem and solution during a quick session of screen sharing. In this day and age that is above and beyond, especially when it comes to software. It took approximately 5-10 minutes to diagnose and fix, including pleasantries!
    Read full review
    Implementation Rating
    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
    Read full review
    Portainer
    It is really easy. Just follow the documentation.
    Incentivized
    Read full review
    Alternatives Considered
    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
    Read full review
    Portainer
    Portainer takes the cup in terms of usability and features. It is also more useful for smaller deployments, whereas Kubernetes in our opinion and experience, could probably be more suited to certain other use cases. Portainer is also a fresh feel among all the preexisting container management solutions and brings positivity and a new breeze in the industry.
    Read full review
    Scalability
    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
    Read full review
    Portainer
    No answers on this topic
    Return on Investment
    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    Portainer
    • Increased productivity: Portainer's user-friendly interface and streamlined container management can help increase the productivity of IT teams.
    • Cost savings: By simplifying container management, Portainer can help reduce the time and resources required to manage container environments, potentially leading to cost savings.
    Incentivized
    Read full review
    ScreenShots

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.

    Portainer Screenshots

    Screenshot of Portainer is a universal container management platform to help adopt and manage Docker, Kubernetes, Nomad and Edge environments.