TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    QlikView

    Score8.4 out of 10
    N/AQlikView® is Qlik®’s original BI offering designed primarily for shared business intelligence reports and data visualizations. It offers guided exploration and discovery, collaborative analytics for sharing insight, and agile development and deployment.N/A
    Pricing
    HeapQlikView
    Editions & Modules
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    QlikView
    Custom
    per user
    Offerings
    Pricing Offerings
    HeapQlikView
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsHeap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.On an perpetual license basis, based on server plus number of users. Contact vendor for pricing.
    More Pricing Information
    Features
    HeapQlikView
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Heap and QlikView
    Feature
    Heap
    -
    Ratings
    QlikView
    8.6
    68 Ratings
    5% above category average
    Pixel Perfect reports00 Ratings8.050 Ratings
    Customizable dashboards00 Ratings9.766 Ratings
    Report Formatting Templates00 Ratings8.060 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Heap and QlikView
    Feature
    Heap
    -
    Ratings
    QlikView
    8.1
    67 Ratings
    1% above category average
    Drill-down analysis00 Ratings8.266 Ratings
    Formatting capabilities00 Ratings7.867 Ratings
    Integration with R or other statistical packages00 Ratings8.336 Ratings
    Report sharing and collaboration00 Ratings8.162 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Heap and QlikView
    Feature
    Heap
    -
    Ratings
    QlikView
    8.6
    62 Ratings
    5% above category average
    Publish to Web00 Ratings8.049 Ratings
    Publish to PDF00 Ratings9.056 Ratings
    Report Versioning00 Ratings7.542 Ratings
    Report Delivery Scheduling00 Ratings10.048 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Heap and QlikView
    Feature
    Heap
    -
    Ratings
    QlikView
    7.4
    58 Ratings
    8% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.955 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.546 Ratings
    Predictive Analytics00 Ratings6.85 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Heap and QlikView
    Feature
    Heap
    -
    Ratings
    QlikView
    6.7
    60 Ratings
    23% below category average
    Multi-User Support (named login)00 Ratings8.159 Ratings
    Role-Based Security Model00 Ratings5.355 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings5.555 Ratings
    Report-Level Access Control00 Ratings8.13 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Heap and QlikView
    Feature
    Heap
    -
    Ratings
    QlikView
    8.0
    47 Ratings
    4% above category average
    Responsive Design for Web Access00 Ratings8.044 Ratings
    Mobile Application00 Ratings9.028 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.038 Ratings
    Best Alternatives
    HeapQlikView
    Small Businesses
    Mixpanel
    Score8.3 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Gainsight PX
    Score7.6 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Gainsight PX
    Score7.6 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeapQlikView
    Likelihood to Recommend
    8.4
    (233 ratings)
    7.6
    (88 ratings)
    Likelihood to Renew
    9.3
    (9 ratings)
    8.8
    (29 ratings)
    Usability
    9.0
    (65 ratings)
    8.0
    (15 ratings)
    Availability
    9.1
    (2 ratings)
    9.8
    (4 ratings)
    Performance
    8.4
    (61 ratings)
    8.6
    (4 ratings)
    Support Rating
    9.0
    (8 ratings)
    3.3
    (15 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    7.4
    (13 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    7.8
    (43 ratings)
    Data Sources
    -
    (0 ratings)
    7.8
    (43 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    8.9
    (2 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HeapQlikView
    Likelihood to Recommend
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
    Read full review
    Qlik
    Sales data validations have helped manage our justifications in the past, especially with regard to new product development and new business introduction. It has also been helpful in identifying trends with business impact and direction specific to quarter and monthly sales from ERP data as well as decisions to purchase equipment of staffing based on run rates and product demand.
    One thing that can get out of hand is data output - if you aren't careful in your query, you may be overloaded with data dumps and drown in the amount of info you have to filter through. This is a user caution, not a comment on the software itself.
    Incentivized
    Read full review
    Pros
    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    Qlik
    • QlikView has a simple, relational data model that's REALLY fast. Filtering and changing data is dead simple results are almost immediately available.
    • The free version of Qlikview is almost completely featured, so you roll a pro-level product out to an entire department for really cheap.
    • QlikView is really flexible--if you can imagine it, you can build it.
    Incentivized
    Read full review
    Cons
    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    Qlik
    • We found that QlikView can be a bit slow in supporting some forms of encryption. It is web-based and we needed to upgrade all of our server to not support the older SSL and TLS 1 protocols, only support TLS 1.2 and TLS 1.3. However, QlikView could not run with TLS 1.2 and TLS 1.3. We had to wait over six months to get a version that would handle the newer TLS versions.
    • There are so many options with QlikView that you can get lost when developing a visualization. There are still items I have not yet figured out, such as labeling a graph with the name of a selected detail item.
    • QlikView works by pulling the data it is going to use for visualization into its database. I am a security reviewer and I need to make certain that PII and PHI is not pulled by QlikView for a visualization, otherwise this could become a reportable indecent.
    Incentivized
    Read full review
    Likelihood to Renew
    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
    Read full review
    Qlik
    Ease of use, ability to load from pretty much any data source. today I created an application that loaded time sheets from excel that are not in a table format. With Qlik's "enable transformation steps" I was able to automate loads of multiple spreadsheets and multiple tabs easily. Could not do that with any other tool.
    Incentivized
    Read full review
    Usability
    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
    Read full review
    Qlik
    QlikView is very easy to implement. The installation is very straight forward. QlikView has several different data connectors that can connect to different data sources very smoothly. The user interface to build the reports is very easy to understand. This helps to have a smaller learning curve. Something very helpful is that QlikView is a browser application for the end users. So, you don't need to install any applications on the user's computer.
    Incentivized
    Read full review
    Reliability and Availability
    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
    Read full review
    Qlik
    We have not had any downtime issues with the product nor uncovered any significant bugs
    Read full review
    Performance
    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
    Read full review
    Qlik
    It is not a SAAS product.
    Read full review
    Support Rating
    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
    Read full review
    Qlik
    My experience with the Qlik support team has been somewhat limited, but every interaction I have had with them has been very professional and I received a response quickly. Typically if there is a technical issue, our IT team will follow up. My inquiries are specific to product functionality, and Qlik has been very helpful in clarifying any questions I might have.
    Incentivized
    Read full review
    In-Person Training
    Contentsquare
    No answers on this topic
    Qlik
    My team attended, but I cannot myself rate, but I think it was good as they've successfully launched a training program at our company themselves for users. It was 3-4 day training.
    Read full review
    Online Training
    Contentsquare
    No answers on this topic
    Qlik
    Training was as expected. The demo environments tend to be more fully featured that our own environment, but the training was clear and well delivered.
    Read full review
    Implementation Rating
    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
    Read full review
    Qlik
    "Implementation" can mean a few things... so I'm not sure that this is the answer you want.... but here it goes: To me, implementation means: "Is the user interface intuitive and can I produce meaningful reports with ease?" On that score, I'd say YES. The amount of training required was minimal and the results were powerful. The desktop implementation is a simple, "blank" interface just waiting for your creativity. The pre-populated templates give you a reasonable start to any project -- and a good set of objects to "play around with" if you're just getting started. Finally, note that the "implementation" I used was baked into QuickBooks 2016 Enterprise -- called "Advanced Reporting"..... That integration makes it ultra useful and simple.
    Incentivized
    Read full review
    Alternatives Considered
    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
    Read full review
    Qlik
    The only other vendor product that I have worked with that provides a similar experience to Qlikview is Tableau. I would recommend Tableau if your use case is to build a fixed dashboard. You can share reports for free without needing to buy additional licenses. I would recommend Qlikview if your users are looking for a more interactive experience. They can create new objects to represent the data which can't be accomplished as easily in Tableau
    Incentivized
    Read full review
    Scalability
    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
    Read full review
    Qlik
    No answers on this topic
    Return on Investment
    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    Qlik
    • You can use the free desktop version to do a lot of reporting and analysis work more quickly so the ROI is huge
    • QlikView is great at finding outliers such as data entry errors
    • QlikView is great at helping you quickly discover new insights about your business that can prompt you to take action that can immediately affect your cash flow.
    Incentivized
    Read full review
    ScreenShots

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.

    QlikView Screenshots

    Screenshot of QlikView Sales DashboardScreenshot of QlikView on all devicesScreenshot of QlikView using mobile touch screen