Help Scout vs. Mojo Helpdesk
Help Scout vs. Mojo Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Scout | N/A | Help Scout is help desk software. The vendor’s value proposition is that that their solution reduces time spent on training users because Help Scout is simple to use and set up and scales like any enterprise product. This solution includes multiple mailboxes to support as many email addresses as needed in order to work collaboratively across teams, and manage several products or brands from one account. Reports on conversation trends, team performance, productivity, and customer happiness are… | $20 per user/per month | |
Mojo Helpdesk | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Help Scout | Mojo Helpdesk | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Help Scout | Mojo Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Scout | Mojo Helpdesk | |
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Likelihood to Recommend | 10.0 (18 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Help Scout | Mojo Helpdesk | |
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Likelihood to Recommend | Help Scout | Metadot Corporation |
Pros | Help Scout | Metadot Corporation |
Cons | Help Scout | Metadot Corporation |
Likelihood to Renew | Help Scout | Metadot Corporation No answers on this topic |
Usability | Help Scout | Metadot Corporation No answers on this topic |
Alternatives Considered | Help Scout | Metadot Corporation |
Return on Investment | Help Scout | Metadot Corporation |
ScreenShots | Help Scout Screenshots | Mojo Helpdesk Screenshots |