HeyOrca vs. Meta Business Manager

HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.

Incentivized

This works great if you want to advertise on Facebook or Instagram. It would not work for other platforms. The targeting options on Meta are the best I've seen. There are many different targeting interests, and you can really trust the data that Meta has. Scaling one creative to many different placements is also really helpful.

Incentivized

• Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
• Provides a one-stop option for multiple client and platform content to live.
• Great customer service and extremely responsive help center.
• Easy to use and learn interface.

Incentivized

• Stats and insights, to have data to back up assumptions and actions.
• Scheduling posts, which is helpful when you can't always post in real time.
• Messenger, which allows me to interact directly with potential customers.
• Roles, which allows me to assign an intern to help manage the profile.
• Ads, which allows me to target and advertise to potential customers.
• Pixel, which connects my Facebook data with my website.

Incentivized

• We had some issues with the timing of posts and posts not going out when they updated their platform recently.
• Missing out on posting directly to Instagram (we have to use another platform for this).
• Doesn't support Instagram stories, so we have to denote which ones are for Instagram stories and which ones are for Instagram newsfeed.

Incentivized

• The only thing I have noticed is when on my device, it calls out a list of names that have shared your post, and it only shows one. On the computer it will let you scroll down and see all of them.

Incentivized

We decided today that we were renewing our use

Incentivized

Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team

Incentivized

I would prefer the FBM to have a complete overhaul and look at it from the user's perspective of managing multiple pages for multiple clients. As it stands, the only functionality that really helps us is from a desktop perspective, not a smartphone, and with our team being mobile, this is a big issue. FBM has made it harder for us in many cases to perform routine social tasks, although I do like the integration feature for other social apps.

Incentivized

Support is really helpful and always giving their best to assist us.

Incentivized

It is very difficult to get a helpful response from their customer support team. It's already difficult to get in touch with them through email, so not getting a response can be frustrating. I understand that they receive a high volume of requests and questions, but I feel like they should be filtered and responded to.

HeyOrca is definitely more for the agency level than Hootsuite. Hootsuite is fairly limited, even at its larger plans. HeyOrca is geared towards agencies, and that is definitely clear in the interface and arrangement. Hootsuite sure seems like more of a consumer product than a B2B product in my opinion.

Incentivized

While products like Sprout and Hootsuite will manage your Facebook Page along with the rest of your social media presence, using the official Facebook Pages [Manager] is superior when it comes to managing comments, placing ads, and reacting to customers quickly. The mobile app (I use iOS) is connected with your personal Facebook account and works alongside it to help you succeed.

Incentivized

• Sustains our clients due to its layout and user-friendliness
• Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients

Incentivized

• Most of our leads come from Facebook paid marketing.
• Our business is centered around our content, which allows us to stand out from the completion. Facebook allows us to get the content in front of our audience.
• Facebook Marketing is so dynamic that it takes loads of trial and error to get to a winning formula. And the errors can be expensive.

Incentivized