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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    Highrise CRM (discontinued)Jotform
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Jotform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)Jotform
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Jotform
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    151 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    152 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    136 Answers
    Features
    Highrise CRM (discontinued)Jotform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Highrise CRM (discontinued) and Jotform
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Jotform
    8.0
    164 Ratings
    1% below category average
    Survey templates00 Ratings9.0140 Ratings
    Themes00 Ratings7.7148 Ratings
    Custom logo/branding00 Ratings7.3153 Ratings
    Survey Content
    Comparison of Survey Content features of Highrise CRM (discontinued) and Jotform
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Jotform
    9.4
    151 Ratings
    10% above category average
    Changes to live survey00 Ratings9.7126 Ratings
    Question design help00 Ratings9.6124 Ratings
    Multiple question types00 Ratings8.9148 Ratings
    Survey Logic
    Comparison of Survey Logic features of Highrise CRM (discontinued) and Jotform
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Jotform
    9.8
    127 Ratings
    16% above category average
    Survey logic flexibility00 Ratings9.8127 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Highrise CRM (discontinued) and Jotform
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Jotform
    8.6
    154 Ratings
    6% above category average
    Response tracking00 Ratings8.4145 Ratings
    Data export00 Ratings9.1147 Ratings
    Standard reports00 Ratings8.3133 Ratings
    Custom reports00 Ratings8.6125 Ratings
    Analytics00 Ratings8.9114 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Highrise CRM (discontinued) and Jotform
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Jotform
    9.4
    127 Ratings
    8% above category average
    Access controls00 Ratings9.4123 Ratings
    Compliance00 Ratings9.4116 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Highrise CRM (discontinued) and Jotform
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Jotform
    8.4
    96 Ratings
    4% above category average
    Vendor-offered crowdsourcing00 Ratings7.575 Ratings
    Respondent restrictions00 Ratings9.496 Ratings
    Best Alternatives
    Highrise CRM (discontinued)Jotform
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho Forms
    Score9.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)Jotform
    Likelihood to Recommend
    9.0
    (10 ratings)
    8.5
    (185 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    9.4
    (7 ratings)
    Usability
    9.0
    (1 ratings)
    8.6
    (131 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.4
    (81 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Highrise CRM (discontinued)Jotform
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    ScreenShots

    Jotform Screenshots

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