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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Vista

    Score8.2 out of 10
    N/AViewpoint’s Vista is a construction accounting software. Vista’s core accounting features include accounts receivable and payable, general ledger, payroll and time management, and cash management. It also provides tools for document management, including document templates and reporting.N/A
    Pricing
    Highrise CRM (discontinued)Vista
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Vista
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Prospective buyers may contact Viewpoint directly for a price quote.
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)Vista
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Trimble Viewpoint
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    58 Answers
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    73%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    No answers on this topic
    74%
    Implementation went as expected
    28 Answers
    Features
    Highrise CRM (discontinued)Vista
    Payroll Management
    Comparison of Payroll Management features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    8.0
    25 Ratings
    6% above category average
    Pay calculation00 Ratings8.124 Ratings
    Benefit plan administration00 Ratings7.318 Ratings
    Direct deposit files00 Ratings8.124 Ratings
    Customization
    Comparison of Customization features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    7.6
    6 Ratings
    1% above category average
    API for custom integration00 Ratings7.76 Ratings
    Plug-ins00 Ratings7.55 Ratings
    Security
    Comparison of Security features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    8.3
    13 Ratings
    1% below category average
    Single sign-on capability00 Ratings8.011 Ratings
    Role-based user permissions00 Ratings8.513 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    8.3
    29 Ratings
    10% above category average
    Dashboards00 Ratings8.124 Ratings
    Standard reports00 Ratings8.029 Ratings
    Custom reports00 Ratings8.026 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    8.0
    18 Ratings
    4% above category average
    Accounts payable00 Ratings8.418 Ratings
    Accounts receivable00 Ratings8.215 Ratings
    Global Financial Support00 Ratings7.31 Ratings
    Primary and Secondary Ledgers00 Ratings8.21 Ratings
    Journals and Reconciliations00 Ratings8.213 Ratings
    Configurable Accounting00 Ratings8.514 Ratings
    Standardized Processes00 Ratings7.317 Ratings
    Inventory Management
    Comparison of Inventory Management features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    7.3
    6 Ratings
    9% below category average
    Inventory tracking00 Ratings7.36 Ratings
    Automatic reordering00 Ratings7.32 Ratings
    Location management00 Ratings7.34 Ratings
    Order Management
    Comparison of Order Management features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    7.8
    8 Ratings
    2% below category average
    Pricing00 Ratings7.76 Ratings
    Order entry00 Ratings7.78 Ratings
    Cost of goods sold00 Ratings7.78 Ratings
    Order Orchestration00 Ratings7.95 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    7.6
    16 Ratings
    1% above category average
    Billing Management00 Ratings7.813 Ratings
    Cash and Asset Management00 Ratings7.513 Ratings
    Travel & Expense Management00 Ratings6.67 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.08 Ratings
    Period Close00 Ratings7.711 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    8.0
    1 Ratings
    5% above category average
    Budgeting and Forecasting00 Ratings7.31 Ratings
    Project Costing00 Ratings9.11 Ratings
    Cost Capture00 Ratings9.11 Ratings
    Customer Contract Compliance00 Ratings7.31 Ratings
    Project Revenue Recognition00 Ratings7.31 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    7.1
    9 Ratings
    1% above category average
    Task Insight for Project Managers00 Ratings7.97 Ratings
    Project Mobile Functionality00 Ratings7.88 Ratings
    Procurement
    Comparison of Procurement features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    7.5
    8 Ratings
    6% above category average
    Contract Authoring00 Ratings7.66 Ratings
    Contract Repository00 Ratings7.96 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings7.27 Ratings
    Supplier Management00 Ratings7.45 Ratings
    Supply Chain
    Comparison of Supply Chain features of Highrise CRM (discontinued) and Viewpoint Vista
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Viewpoint Vista
    7.4
    4 Ratings
    1% above category average
    Inventory Planning00 Ratings7.44 Ratings
    Best Alternatives
    Highrise CRM (discontinued)Vista
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)Vista
    Likelihood to Recommend
    9.0
    (10 ratings)
    8.6
    (76 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    6.8
    (17 ratings)
    Usability
    9.0
    (1 ratings)
    8.1
    (21 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (5 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.1
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.7
    (41 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    8.6
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    Highrise CRM (discontinued)Vista
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Trimble Viewpoint
    The company has made a commitment to the use of the Vista products and continue to move forward trying to implement more with the Vista HR Management. From timekeeping to onboarding in the near future we strive to look for better ways to utilize the products for our accounting and payroll purposes.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Trimble Viewpoint
    • New employee on-boarding and personnel management
    • Full spectrum accounting management (AP/AR/Payroll)
    • Project management from contract award through project close-out
    • Data security management, reporting and anlysis
    • Equipment full lifespan management for costs, revenue and location tracking
    • User Database allows for built-in customization capabilities to fit the most unique business requirements
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Trimble Viewpoint
    • Their payroll module is terribly slow and very clunky.
    • Job costing parameters are very strict and limited.
    • Each module interface has too many forms and screens.
    • There is too much flexibility regarding where to put information into the system. There isn't one place to do anything, which creates confusion for staff.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Trimble Viewpoint
    It is extremely customizable and tracks so many complicated costs very well, more-so than other construction software programs out there that we've used in the past. It is also not an easy program to use for those even slightly not comfortable with a computer. The help sections/knowledge base could be better organized and updated more. It is a very powerful software program for our business and we rely on it hugely to see how our projects are running in real-time.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Trimble Viewpoint
    I think that Vista's is an easy program to use very user friendly with lots of help features to allow the user to fix an issue without having to put a support call into Vista. The reporting and exporting capability's are strong.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Trimble Viewpoint
    Only issue is when there is an upgrade - it takes several times to get back logged in. Otherwise no issues with getting on to the program. We are set up on lap top or on the remote desk top. Works 90% of the time
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Trimble Viewpoint
    No issue downloading the reports - I do find sometimes it is easier to export and save than it is to print to a pdf. Options on the different reports not consistent. You can print a couple projects on the JC Contract Status Report - but you have to do each project for the JC Cost by contract item - when neither one is a drill down - not a big deal
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Trimble Viewpoint
    When privately owned, it was very good, then dropped when owned by Bane Capital Investments. Now that it has been bought by Trimble and has a home, support is back up again. Response time is better than most software companies, and the information provided is good. They have Chat support for quick answers, and a good Knowledge Base and video libraries.
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Trimble Viewpoint
    I was not part of the in person training. I am assuming the training went well - but I did all my training through viewpoint academy.
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Trimble Viewpoint
    Excellent training! They keep you on track to insure your implementation is going as planned. There are ample ways to receive additional training and training can be provided by position type. If you put on the effort, the training is there.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Trimble Viewpoint
    The trainer Viewpoint sent did not understand the processes, he only knew where the modules were located. He had no understanding of the actual process itself.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Trimble Viewpoint
    I personally have not used another ERP system other than Viewpoint Vista. I am sure there are others out there, but from listening to my managers experiences before Great Basin Industrial implemented Viewpoint, the other options were less superior to what Viewpoint offers. I think if you are looking for an ERP system in the construction industry, then Viewpoint is the way to go
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Trimble Viewpoint
    I wasn't part of the integration.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Trimble Viewpoint
    For a small business - this program is well used in the accounting and operations. The two different work plans are set up for success. Alot of the programs we do not use - but like the reports that are generated - one disadvantage if you do not know crystal reports you cannot edit your form to meet your needs so there is a lot of printing different several forms to get all the information you need.
    Read full review
    Professional Services
    Discontinued Products
    No answers on this topic
    Trimble Viewpoint
    I wasn't part of the integration.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Trimble Viewpoint
    • Not sure I can speak to this as the company moved to Viewpoint before I began here. I think it is helpful for the Project Management and Superintendent staff to easily review how specific job items went, which we do in the PM contract drilldown analysis
    Incentivized
    Read full review
    ScreenShots

    Vista Screenshots

    Screenshot of Job Cost AccountingScreenshot of Equipment ManagementScreenshot of Service ManagementScreenshot of Service Management Dispatch Board