Highspot is a sales content management software solution offered by Highspot.
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Saleo
Score 10.0 out of 10
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Saleo helps users create demos at scale for the revenue team, that tell the right story across any vertical, pain point, or user case. The solution helps to prevent bad demo data, product bugs, and new environments from ruining a demo. Control areas of the software presentation with control over graphs, text, images, and icons. Saleo is designed to work with any SaaS platform, and so that it can be setup in seconds.
Great for delivering insight on which personas are engaging with the material shared. If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.
Well suited as a post demo or high level demo resource. I believe initial demos live should use your normal platform but any follow up material would be great with Saleo.
From an admin perspective, the platform is very easy to navigate, build and launch new content and informational pages for our team.
The search feature within the platform is very accurate and does a great job of curating the top content based off of what our reps are looking for.
The ability for our reps to hit 'edit in word online' or 'edit in Excel online' is great because our reps don't have to download a doc, edit it and then re-upload into the system. Any changes they make are auto-saved and stored right in Highspot. They can then present straight from the platform.
My biggest feedback was being able to add in additional click through screens after a tour was created. I was pleasantly surprised to see that this feature was already rolled out the last time I logged in.
a more interactive training experience could be beneficial for first time users.
a public facing roadmap or email of newly released features on a recurring basis could be helpful
I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate
It is a very intuitive website with easy navigation. I am also able to search by market name alone to get all the information that I need within that market. It is only as good as the information you place into it, but the naming conventions should be standard across the board.
It's great as is but I'm sure there's always room for UI improvement (not saying there is anything currently wrong by any means but there is always an opportunity for any system to have improved UIs). I've already noticed UI enhancements as more and more development to the platform has come. But overall it is great where it is today.
I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.
Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
Our CRO did not like using video recordings. He felt that would backfire on us. Our CTO would not allow us to make a copy of our application or it's data, so most of these solutions were eliminated. Saleo is the only solution that lets you demo out of a production account with no videos or copies of your data
