TrustRadius
Highspot will drastically improve production and reduce frustration for your sales team
https://www.trustradius.com/sales-enablementHighspotUnspecified940101
Kyle Dowling profile photo
June 21, 2018

Highspot will drastically improve production and reduce frustration for your sales team

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Highspot

Our sales and marketing teams use Highspot to manage/update/share content within the organization as well as with our customers and potential customers. Highspot also provides us with valuable insight as to the best content to share with our customers and the best time to do so.
  • Sales and Marketing Content Management
  • Customer Engagement and Analytics
  • Ease of Use
  • Outlook Integration
  • Flexibility in the organization of content
  • They make things so easy in content management that I wish they could design tools to replace all my point software solutions
  • Drastic reduction in time searching for, updating, and sharing content
  • Several closed won opportunities attributed to Highspot content tracking and analytics feature
Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.

Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
Highspot is hands down the best solution for managing/organizing/sharing content and tracking analytics of customer engagement and content performance. Highspot has lapped our previous solution for content management (Dropbox and Sharepoint) 10x over. Right now their bread and butter is in content management but, hopefully one day they will expand into replacing my other sales tools (Lead management, CRM, etc.) as well!