Likelihood to Recommend hireEZ is well suited to small to midsize companies in my experience. For companies with minimal budget they will negotiate better terms for a longer contract. You also control the number of seats you pay for and the type. It is basically a la carte pricing.
Read full review HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
Read full review Pros Talent sourcing aggregate (known by Hiretual as AI Sourcing). Custom insights based on search criteria. Contact information & social link retrieval. Applicant Tracking System Integration -- At OnPoint we use Lever as our ATS. Hiretual allows us to export candidate data directly into our ATS and associate said candidates to a specific requisition, & in a specific stage. Read full review Customer service is very useful and we get a swift response from them. It is integrated with our workflow so its easy to set up. It creates a record of each employee in the system which makes it simple to store data safely. Read full review Cons I have come across many duplicate profiles that could cause me to contact the same person twice in a short period. Doesn’t have an “undo” button for if I accidentally mark a candidate as “not a good fit” Their “variables” used in creating email templates don’t function optimally. If you use “candidate last name”, and the person has a title, it will use the title instead of name. For example… I sent an email to a doctor and it sent as “Dr. MD”. Not ideal. Read full review Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do. Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with. Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed. Read full review Likelihood to Renew The benefits of a larger universe of candidates and automating recognition of talent we cannot hire, hireEZ has been a big time saver just as a sourcing tool
Read full review There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
Read full review Usability The few times that I haven't been able to quickly figure out how to do something, I have emailed my support person and have gotten a response within a couple of hours. The system is very intuitive and if you have ever run online searches using Boolean techniques, Hiretual is very easy to understand (but you don't need to know Boolean to be successful with the tool).
Read full review Always room for improvement that could make the platform a lot more user friendly and easier to navigate
Read full review Support Rating The support team is proactive with information, sharing changes or new features, conducting training, etc. It is not a pull scenario, as with other vendors, where I have to ask for what is going on. Instead, the hireEZ team is reaching out to us to follow up, provide information, etc. I love their proactiveness and desire for us to use the tool to its full potential!
Read full review I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
Read full review Alternatives Considered Entelo is probably the closest competitor that stacks up against Hiretual head to head in my opinion, but the differentiator for us has been the relationship and the flexibility that the vendor provides us on top of the fact that the product itself continues to perform incredibly well as it continues to evolve along with my organization's needs. To have a seat at the table to offer up opinions or advice on how to improve the product over time is invaluable. Additionally, the AI-powered version of Hiretual is much more powerful than
Entelo 's product.
Read full review I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
Read full review Return on Investment It's made me a better recruiter, and frankly, I used to not love sourcing, now it seems fascinating to me! This tool provides so much data, you can play with the criteria until you land on a profile that you want to look for. When done with a specific search line, you can move on to add other elements, skills, nice to haves, diversity aspects. It's truly an exciting tool in our arsenal as recruiters to present solid candidates but also a better hiring manager experience. The data it provides is great. Read full review HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information. Read full review ScreenShots