What users are saying about
231 Ratings
274 Ratings
231 Ratings
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Score 3.1 out of 100
274 Ratings
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Score 6.2 out of 100

Attribute Ratings

  • HotSchedules is rated higher in 1 area: Support Rating
  • QuickBooks Time is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

Likelihood to Recommend

1.1

HotSchedules

11%
167 Ratings
3.9

QuickBooks Time

39%
193 Ratings

Likelihood to Renew

9.1

HotSchedules

91%
2 Ratings
10.0

QuickBooks Time

100%
3 Ratings

Usability

8.9

HotSchedules

89%
12 Ratings
10.0

QuickBooks Time

100%
4 Ratings

Support Rating

8.9

HotSchedules

89%
8 Ratings
2.7

QuickBooks Time

27%
59 Ratings

Implementation Rating

HotSchedules

N/A
0 Ratings
6.0

QuickBooks Time

60%
1 Rating

Likelihood to Recommend

HotSchedules and Fourth

For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
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Intuit

It would be very useful for certain remote jobs that require a high level of presence, as in the case of web development, or remote maintenance sessions, so that when reviewing the work data it is possible to ensure that there will be no failures. By being able to include files in the management, from the equipment tab, it is possible to fully control the hours in which each change in these files were made.
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Pros

HotSchedules and Fourth

  • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
  • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
  • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
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Intuit

  • Support (their help desk team is incredibly helpful and always quick to respond).
  • Ease of access and use (the app is user-friendly an intuitive, and the desktop version is equally as approachable).
  • Manager functionality (it's useful to be able to clock employees in and out at multiple events on the same day by sorting them into different groups by manager/event).
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Cons

HotSchedules and Fourth

  • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
  • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
  • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
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Intuit

  • The desktop version of the TSheets schedule does not have a search feature. This makes it challenging to find things you are looking for without extra work
  • The app can be a bit buggy. Though it is a great app, there are many reasons that the app will stop syncing and can cause problems with staff scheduling
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Pricing Details

HotSchedules

Starting Price

Editions & Modules

HotSchedules editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    QuickBooks Time

    Starting Price

    $0 1 user, unlimited projects

    Editions & Modules

    QuickBooks Time editions and modules pricing
    EditionModules
    Free01
    Premium82
    Elite103

    Footnotes

    1. 1 user, unlimited projects
    2. per user/month + $20 base fee/month (paid annually)
    3. per user/month + $40 base fee/month (paid annually)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    HotSchedules and Fourth

    Ease of use, efficiently creating and posting staff schedules.
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    Intuit

    TSheets tech support people, like Shawn Sommer, from Tsheets. She has been instrumental, after terminating the person in charge of TSheets I was left with a learning curve too high to climb but after 10 mins of her instructions I was able to make payroll in no time. She cleared all errors that nobody had fixed before.
    TSheets is not a vendor for me, TSheets is my partner in business. Thank you TSheets.
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    Usability

    HotSchedules and Fourth

    6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
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    Intuit

    Our employees find TSheets easy to use and spend minimal time at reporting hours using it. As an administrator and user of the TSheets "data and information" I am extremely positive on the functionality and reporting that it has provided me. From its ease of set-up to training to reporting, TSheets has made us so much more efficient from an administration standpoint
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    Support Rating

    HotSchedules and Fourth

    On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
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    Intuit

    I have never failed to have an issue resolved within minutes of contacting Support. Jen D recently assisted my with an export issue and I was back on track in less the 10 minutes. She was knowledgable and thought about the current and future contexts of the issue and assured there would be no recurrence next payroll.
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    Implementation Rating

    HotSchedules and Fourth

    No answers on this topic

    Intuit

    I wasn't originally helping with the implementation so not sure.
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    Alternatives Considered

    HotSchedules and Fourth

    I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
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    Intuit

    Besides Intuit Payroll (Sage), the only program I've used is WorkBrain through Menards, and it's more as a scheduling guideline for management, employees don't use it to punch in or out or record hours. However, WorkBrain does show scheduling and it matches with a punch clock to record those hours. Every other place I've used has used either punch clocks or handwritten time cards. I think the TSheets is modern, user-friendly, convenient, accessible, and cost-effective for the owners. It also streamlines payroll for the Accountant instead of manually entering all hours for multiple employees by hand into a software program like Sage.
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    Return on Investment

    HotSchedules and Fourth

    • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
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    Intuit

    • As a Microsoft Access software development shop, Help4Access could have built ourselves a time tracking system, but why reinvent the wheel?
    • tSheets got us out of spreadsheets and into the cloud in days not months.
    • The ROI the first year is over $5,000.
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