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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HotSchedules

    Score8 out of 10
    N/AHotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests,…

    $2

    per month per employee

    TimeClock Plus

    Score9.5 out of 10
    N/ATimeClock Plus is a time tracking and attendance solution from Data Management Incorporated (DMI) in San Angelo, Texas. The Express edition is targeted at small businesses, Standard and Pro at larger businesses, and finally TimeClock Plus OnDemand is a complete cloud-based solution.N/A
    Pricing
    HotSchedulesTimeClock Plus
    Editions & Modules
    Essentials
    $2
    per month per employee
    Plus
    $4
    per month per employee
    Quote-Based
    Quote-based pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    HotSchedulesTimeClock Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HotSchedulesTimeClock Plus
    Considered Both Products
    HotSchedules and Fourth
    No answer on this topic
    TCP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    67%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    HotSchedulesTimeClock Plus
    Small Businesses
    Jolt
    Score9.7 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    Jolt
    Score9.7 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    No answers on this topic
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HotSchedulesTimeClock Plus
    Likelihood to Recommend
    1.0
    (167 ratings)
    9.5
    (11 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    8.9
    (12 ratings)
    9.5
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.9
    (4 ratings)
    6.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    HotSchedulesTimeClock Plus
    Likelihood to Recommend
    HotSchedules and Fourth
    For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
    Incentivized
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    TCP
    I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.
    Incentivized
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    Pros
    HotSchedules and Fourth
    • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
    • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
    • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
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    TCP
    • Employees' time goes straight to the database we use. No having to manually enter time.
    • No one can clock anyone else in or out at the time clock. We love that security feature.
    • It exports easily into the payroll system we are using.
    Incentivized
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    Cons
    HotSchedules and Fourth
    • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
    • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
    • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
    Incentivized
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    TCP
    • Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
    • We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.
    Incentivized
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    Likelihood to Renew
    HotSchedules and Fourth
    Ease of use, efficiently creating and posting staff schedules.
    Incentivized
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    TCP
    It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours
    Incentivized
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    Usability
    HotSchedules and Fourth
    6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
    Incentivized
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    TCP
    I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.
    Incentivized
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    Reliability and Availability
    HotSchedules and Fourth
    No answers on this topic
    TCP
    It has never been unavailable when I've needed to use it.
    Incentivized
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    Performance
    HotSchedules and Fourth
    No answers on this topic
    TCP
    Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.
    Incentivized
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    Support Rating
    HotSchedules and Fourth
    On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
    Incentivized
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    TCP
    • The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
    • The email notifications are our most significant issue, and they are still not entirely resolved.
    • I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.
    Incentivized
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    Alternatives Considered
    HotSchedules and Fourth
    I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
    Incentivized
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    TCP
    TimeClock Plus is extremely easy to use for all employees!!! We want platforms that every employee feels comfortable using. Again, it is effortless to log hours on a day-to-day basis. I love that our employees have the ability to keep track of their hour details, such as paid time off, volunteerism, holiday, etc. This portal helps our team to stay compliant!!!
    Incentivized
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    Scalability
    HotSchedules and Fourth
    No answers on this topic
    TCP
    It's consistent and easy to use.
    Incentivized
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    Return on Investment
    HotSchedules and Fourth
    • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
    Incentivized
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    TCP
    • At the time that we needed it, the system did what it promised, it kept track of team members' time.
    • We were able to pull reports to see hours worked for payroll.
    • It could be easily used by the staff.
    Incentivized
    Read full review
    ScreenShots

    HotSchedules Screenshots

    Screenshot of Time-Off, Availability, Employee Hours, Sales Volume are all available in the scheduler.Screenshot of Employees are able to swap and pick-up shifts from the HotSchedules Mobile App. All shift changes or requests require a manager's approval.Screenshot of Managers and employees can communicate with each other from the mobile and web apps - from anywhere and at anytime.Screenshot of Employees can submit a time-off, request - paid, or unpaid - and can request to work or request off right from the mobile app.Screenshot of Managers can view sales and labor data from their phone.