HubSpot CRM vs. Less Annoying CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Less Annoying CRM
Score 9.0 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pricing
HubSpot CRMLess Annoying CRM
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Always
$15
per month per user
Offerings
Pricing Offerings
HubSpot CRMLess Annoying CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
More Pricing Information
Community Pulse
HubSpot CRMLess Annoying CRM
Considered Both Products
HubSpot CRM

No answer on this topic

Less Annoying CRM
Chose Less Annoying CRM
The name says it all. Less Annoying CRM is less annoying. I don't have to invest vast amounts of time learning or bypassing features I will never use. I don't have to pay for those features either. Less Annoying CRM is much more intuitive, so I don't have to waste type learning …
Chose Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have.
It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you …
Top Pros
Top Cons
Features
HubSpot CRMLess Annoying CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.8
1588 Ratings
1% above category average
Less Annoying CRM
8.5
46 Ratings
10% above category average
Customer data management / contact management8.51530 Ratings10.045 Ratings
Workflow management8.01500 Ratings9.938 Ratings
Territory management5.2184 Ratings7.819 Ratings
Opportunity management8.21433 Ratings8.234 Ratings
Integration with email client (e.g., Outlook or Gmail)8.41545 Ratings8.237 Ratings
Contract management8.0185 Ratings7.619 Ratings
Quote & order management7.41047 Ratings6.915 Ratings
Interaction tracking8.31488 Ratings9.930 Ratings
Channel / partner relationship management8.2186 Ratings7.617 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.0
1057 Ratings
8% below category average
Less Annoying CRM
9.5
38 Ratings
23% above category average
Case management7.0983 Ratings9.133 Ratings
Call center management7.0852 Ratings00 Ratings
Help desk management7.1905 Ratings10.034 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.3
1398 Ratings
9% above category average
Less Annoying CRM
7.7
28 Ratings
1% above category average
Lead management8.41319 Ratings8.227 Ratings
Email marketing8.31330 Ratings7.216 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.5
1449 Ratings
1% below category average
Less Annoying CRM
9.9
37 Ratings
26% above category average
Task management8.01391 Ratings9.936 Ratings
Billing and invoicing management6.9720 Ratings00 Ratings
Reporting7.71282 Ratings9.927 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.7
1416 Ratings
0% above category average
Less Annoying CRM
8.3
26 Ratings
8% above category average
Forecasting7.41116 Ratings8.213 Ratings
Pipeline visualization8.01345 Ratings8.423 Ratings
Customizable reports7.61305 Ratings8.320 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.2
1353 Ratings
5% below category average
Less Annoying CRM
8.7
38 Ratings
14% above category average
Custom fields7.81326 Ratings9.938 Ratings
Custom objects7.41152 Ratings00 Ratings
Scripting environment6.3132 Ratings7.67 Ratings
API for custom integration7.3942 Ratings8.65 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.4
1310 Ratings
1% above category average
Less Annoying CRM
10.0
25 Ratings
18% above category average
Single sign-on capability8.51171 Ratings00 Ratings
Role-based user permissions8.21247 Ratings10.025 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
6.8
895 Ratings
8% below category average
Less Annoying CRM
-
Ratings
Social data6.7877 Ratings00 Ratings
Social engagement6.9867 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.5
1004 Ratings
4% above category average
Less Annoying CRM
6.0
5 Ratings
18% below category average
Marketing automation7.6997 Ratings6.05 Ratings
Compensation management7.3655 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.9
1191 Ratings
6% above category average
Less Annoying CRM
9.9
24 Ratings
28% above category average
Mobile access7.91191 Ratings9.924 Ratings
Best Alternatives
HubSpot CRMLess Annoying CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMLess Annoying CRM
Likelihood to Recommend
8.2
(1632 ratings)
10.0
(46 ratings)
Likelihood to Renew
9.8
(29 ratings)
9.1
(1 ratings)
Usability
8.1
(1479 ratings)
10.0
(32 ratings)
Support Rating
6.6
(23 ratings)
9.3
(29 ratings)
Implementation Rating
7.8
(8 ratings)
9.1
(1 ratings)
User Testimonials
HubSpot CRMLess Annoying CRM
Likelihood to Recommend
HubSpot
As I mentioned earlier, HubSpot helps organize the sales leads we contact. It makes it more accessible from the angle that we do not duplicate our work by contacting the same client by two different people. In addition, we can track the work and add reminders to follow up.
Read full review
Less Annoying CRM
I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
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Pros
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
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Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Cons
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
Read full review
Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Less Annoying CRM
Excellent product which meets my needs of a complex industry
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Usability
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
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Less Annoying CRM
In a nutshell, lesson on CRM is everything I didn’t even realize that I wanted. The website is so smooth and intuitive, using it in my mobile browser is unbelievably easy and efficient, and the fact that it’s so remarkably easy to use and the website loads so incredibly fast, that for those things alone deserves a 10. Everything else it does is just a bonus. I highly recommend Less Annoying CRM.
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Less Annoying CRM
I happen to be a blind person that uses a screen reader to access software on my computer. Anytime I have had an issue with the Less Annoying CRM software, I have always had a person from customer service either walk me through my issue or send my concerns to their developers that resolve my issues in a timely manner. I highly recommend this software based off of the customer service alone.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Alternatives Considered
HubSpot
HubSpot is different as it allows us to see all deals as we wanted to compare to others as other apps don't have those features Hubspot has to view deals in different views and make it according to your pipelines the way you want to see the deals and data track the daily reports very easily and review our own performance for the day to grow more.
Read full review
Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
Read full review
Return on Investment
HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
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Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.