HubSpot CRM vs. Notion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Notion
Score 8.8 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$5
per month per user
Pricing
HubSpot CRMNotion
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Personal Pro
$48
per year per user
Team
$96
per year per user
Enterprise
Custom
Offerings
Pricing Offerings
HubSpot CRMNotion
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubSpot CRMNotion
Considered Both Products
HubSpot CRM
Chose HubSpot CRM
HubSpot was chosen by default by our company's management but honestly, I am glad that they made this decision. I do not have much experience with any other CRM for more than a couple of weeks but the ease of use provided by HubSpot is amazing. If I were given the choice to …
Chose HubSpot CRM
We have been evaluating a ton of tools, and we came to HubSpot because of the ease of use that you offer, as well as the ability to work with a startup company. The pricing was a no-brainer for us.
Chose HubSpot CRM
HubSpot CRM is the next level up. The core functionality exists in sales mate but in the end, to be a larger scale company HubSpot CRM is much better at keeping things organized, automating processes that will be impossible to do manually at scale, and it also has more robust …
Chose HubSpot CRM
UX is perfet for market and sales fit
Chose HubSpot CRM
It was not my choice, but I like the integration with mkt and sales.
Chose HubSpot CRM
Ease of use, value for the money, responsive and helpful support, good onboarding packages, quick stand up and get going time, strong user role management
Chose HubSpot CRM
HubSpot startup package is the best money/value option.
Chose HubSpot CRM
It all comes down to the User interface, user experience, and ease of customisation I have selected HubSpot in the past after reviewing multiple options because it was often cheaper but had a UX that my team and staff would actually use. Salesforce does have the most advanced …
Chose HubSpot CRM
To be honest - in my opinion, H-Way is the worst CRM. Laggy, not intuitive, many tools are useless.
Chose HubSpot CRM
Didn't compare. HubSpot CRM was recommended to me!
Notion

No answer on this topic

Top Pros
Top Cons
Features
HubSpot CRMNotion
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.9
1547 Ratings
3% above category average
Notion
-
Ratings
Customer data management / contact management8.61495 Ratings00 Ratings
Workflow management8.31461 Ratings00 Ratings
Territory management6.5184 Ratings00 Ratings
Opportunity management8.21398 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.41504 Ratings00 Ratings
Contract management8.0185 Ratings00 Ratings
Quote & order management7.41014 Ratings00 Ratings
Interaction tracking8.31450 Ratings00 Ratings
Channel / partner relationship management7.8186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.4
1025 Ratings
1% below category average
Notion
-
Ratings
Case management7.3955 Ratings00 Ratings
Call center management7.6823 Ratings00 Ratings
Help desk management7.3875 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.4
1364 Ratings
11% above category average
Notion
-
Ratings
Lead management8.41286 Ratings00 Ratings
Email marketing8.51296 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.6
1413 Ratings
0% above category average
Notion
-
Ratings
Task management8.01355 Ratings00 Ratings
Billing and invoicing management7.0699 Ratings00 Ratings
Reporting7.71250 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.9
1380 Ratings
4% above category average
Notion
-
Ratings
Forecasting7.51082 Ratings00 Ratings
Pipeline visualization8.31308 Ratings00 Ratings
Customizable reports7.81271 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.4
1318 Ratings
2% below category average
Notion
-
Ratings
Custom fields8.11291 Ratings00 Ratings
Custom objects7.81119 Ratings00 Ratings
Scripting environment6.3132 Ratings00 Ratings
API for custom integration7.6912 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.4
1276 Ratings
1% above category average
Notion
-
Ratings
Single sign-on capability8.41139 Ratings00 Ratings
Role-based user permissions8.51214 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.2
869 Ratings
1% below category average
Notion
-
Ratings
Social data7.3852 Ratings00 Ratings
Social engagement7.2841 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.6
977 Ratings
6% above category average
Notion
-
Ratings
Marketing automation7.7970 Ratings00 Ratings
Compensation management7.5632 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.9
1162 Ratings
5% above category average
Notion
-
Ratings
Mobile access7.91162 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
HubSpot CRM
-
Ratings
Notion
8.3
22 Ratings
6% above category average
Task Management00 Ratings9.220 Ratings
Gantt Charts00 Ratings9.213 Ratings
Scheduling00 Ratings7.614 Ratings
Workflow Automation00 Ratings6.512 Ratings
Mobile Access00 Ratings9.318 Ratings
Search00 Ratings7.721 Ratings
Visual planning tools00 Ratings8.716 Ratings
Communication
Comparison of Communication features of Product A and Product B
HubSpot CRM
-
Ratings
Notion
8.6
20 Ratings
7% above category average
Chat00 Ratings7.87 Ratings
Notifications00 Ratings8.016 Ratings
Discussions00 Ratings7.911 Ratings
Surveys00 Ratings8.84 Ratings
Internal knowledgebase00 Ratings9.617 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.88 Ratings
Integrates with Outlook00 Ratings9.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HubSpot CRM
-
Ratings
Notion
8.4
21 Ratings
3% above category average
Versioning00 Ratings9.112 Ratings
Video files00 Ratings7.515 Ratings
Audio files00 Ratings7.211 Ratings
Document collaboration00 Ratings8.421 Ratings
Access control00 Ratings8.418 Ratings
Advanced security features00 Ratings7.913 Ratings
Integrates with Google Drive00 Ratings9.213 Ratings
Device sync00 Ratings9.911 Ratings
Best Alternatives
HubSpot CRMNotion
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMNotion
Likelihood to Recommend
8.4
(1590 ratings)
9.2
(27 ratings)
Likelihood to Renew
9.8
(29 ratings)
-
(0 ratings)
Usability
8.3
(1444 ratings)
-
(0 ratings)
Support Rating
7.1
(23 ratings)
-
(0 ratings)
Implementation Rating
7.9
(8 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMNotion
Likelihood to Recommend
HubSpot
In my last position at a SAAS company, I used Salesforce and HATED IT. It was so clunky, and when I used HubSpot, it was like a breath of fresh air. Any company that does customer interactions and sales needs Hubspot. There is a TON of room for customization, which is AMAZING. I don't see anywhere that it wouldn't be a good fit.
Read full review
Notion Labs, Inc
Notion is good for a plethora of use cases. The templates that it offers give just a few established pages for common uses but these are some of my favorites:
  • Kanban board: we use it a lot in my company to manage tasks and meetings
  • Note taking: whether in a professional or academic environment, Notion is well suited to take notes of everything regardless.
  • Software documentation: the "code" component to insert code snippets is perfect for creating tutorials and documentation for software development.
  • Finance control: I use the "my finances" template to have a proper following of my monthly transactions, which allowed me to be more responsible with my money.
  • Inventory management: Since I own multiple peripherals and general equipment, being able to have a portable inventory of all of it that includes their original value, warranty length and current state has been perfect to know when clean, maintain or straight up replace everything.
Read full review
Pros
HubSpot
  • It tracks emails including opens, clicks, and keeps a great log.
  • I love how they give you options to build your own reports as well as some templated reports as well.
  • It creates an easy way to work with your colleagues even if its remote positions.
Read full review
Notion Labs, Inc
  • Team Collaboration. In Notion's software is the ability to see precisely who is working on a project and where. This eliminates any confusion when on calls or when working on the same project simultaneously. It is easy to tag co-workers to precise moments and build conversation streams.
  • Text Coding. When transitioning text from our Notion ideation and drafting boards to our website backends, the coding holds on all of the text.
  • Organization. Whether it's utilizing a "pin board" set up or nestling pages within pages, it is possible to keep everything organized and easy to find for every member of your team.
Read full review
Cons
HubSpot
  • Pricing - HubSpot offers a number of great features in the free version however the paid options can be pricey.
  • The free version could do with more options in some of the additional areas such as the marketing platform. Although there are some options included, they are very limited.
Read full review
Notion Labs, Inc
  • The increase in integrations with third parties will always promote the adoption of the platform in companies.
  • Personalization with logos and corporate colors sometimes makes the difference when selecting a tool in a corporation.
  • Having multiple functionalities for working in manufacturing companies and with devices developed by third parties encourages other companies to select Notion as their flagship tool to offer implementation packages under alliances that favor its use.
Read full review
Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
Notion Labs, Inc
No answers on this topic
Usability
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
Read full review
Notion Labs, Inc
No answers on this topic
Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
Read full review
Notion Labs, Inc
No answers on this topic
Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Read full review
Notion Labs, Inc
No answers on this topic
Alternatives Considered
HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
Read full review
Notion Labs, Inc
Trello only has the Kanban board feature and is great for task management, while Notion has a vast array of features, is easier to use, and has a more visually-appealing interface. I choose to use Notion over Trello due to its increased versatility and greater customization capabilities.
Read full review
Return on Investment
HubSpot
  • Automation helps to save time so that we can reach out to more prospecting or save time that can be spent on more strategic sales tasks like deal management
  • Visibility/collaboration helps connect marketing and sales efforts vs them being siloed
  • Connection with salesforce helps us to get more out of our CRM spend as we have valuable data insights coming from Hubspot
Read full review
Notion Labs, Inc
  • In just a short amount of time, the majority of my course draft has been transferred into an interactive online course, always live
  • Sufficient control over page structure gives a clean look, with sufficient means to add some personal touches
  • After a learning period, I could concentrate on the content rather than the tech
  • A huge motivational drive to learn more about no-code platforms (enthusiastic learner!)
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.