What users are saying about
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Top Rated
2030 Ratings
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Top Rated
264 Ratings

HubSpot CRM

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Top Rated
2030 Ratings
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Score 8.4 out of 100

Notion

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Top Rated
264 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Sales Force Automation

    8.1

    HubSpot CRM

    81%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 9/9 features

    Customer data management / contact management

    8.9
    89%
    644 Ratings
    N/A
    0 Ratings

    Workflow management

    8.3
    83%
    623 Ratings
    N/A
    0 Ratings

    Territory management

    7.3
    73%
    184 Ratings
    N/A
    0 Ratings

    Opportunity management

    8.3
    83%
    595 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.5
    85%
    632 Ratings
    N/A
    0 Ratings

    Contract management

    7.9
    79%
    185 Ratings
    N/A
    0 Ratings

    Quote & order management

    8.0
    80%
    397 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.7
    87%
    608 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    7.4
    74%
    186 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.6

    HubSpot CRM

    76%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Case management

    7.8
    78%
    390 Ratings
    N/A
    0 Ratings

    Call center management

    7.4
    74%
    339 Ratings
    N/A
    0 Ratings

    Help desk management

    7.5
    75%
    361 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.7

    HubSpot CRM

    87%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Lead management

    8.6
    86%
    550 Ratings
    N/A
    0 Ratings

    Email marketing

    8.8
    88%
    546 Ratings
    N/A
    0 Ratings

    CRM Project Management

    7.9

    HubSpot CRM

    79%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Task management

    8.3
    83%
    569 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    7.3
    73%
    267 Ratings
    N/A
    0 Ratings

    Reporting

    8.2
    82%
    532 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.1

    HubSpot CRM

    81%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Forecasting

    7.7
    77%
    449 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.3
    83%
    553 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.2
    82%
    542 Ratings
    N/A
    0 Ratings

    Customization

    7.8

    HubSpot CRM

    78%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 4/4 features

    Custom fields

    8.4
    84%
    568 Ratings
    N/A
    0 Ratings

    Custom objects

    8.3
    83%
    476 Ratings
    N/A
    0 Ratings

    Scripting environment

    6.3
    63%
    133 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.3
    83%
    369 Ratings
    N/A
    0 Ratings

    Security

    8.6

    HubSpot CRM

    86%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Single sign-on capability

    8.7
    87%
    469 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.5
    85%
    514 Ratings
    N/A
    0 Ratings

    Social CRM

    7.9

    HubSpot CRM

    79%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Social data

    7.9
    79%
    376 Ratings
    N/A
    0 Ratings

    Social engagement

    7.9
    79%
    372 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.1

    HubSpot CRM

    81%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Marketing automation

    8.5
    85%
    411 Ratings
    N/A
    0 Ratings

    Compensation management

    7.7
    77%
    245 Ratings
    N/A
    0 Ratings

    Platform

    7.2

    HubSpot CRM

    72%

    Notion

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 1/1 features

    Mobile access

    7.2
    72%
    479 Ratings
    N/A
    0 Ratings

    Project Management

    HubSpot CRM

    Feature Set Not Supported
    N/A
    7.5

    Notion

    75%
    Notion ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.4
    84%
    18 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.5
    75%
    12 Ratings

    Scheduling

    N/A
    0 Ratings
    6.9
    69%
    12 Ratings

    Workflow Automation

    N/A
    0 Ratings
    6.0
    60%
    10 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.8
    78%
    16 Ratings

    Search

    N/A
    0 Ratings
    7.5
    75%
    19 Ratings

    Visual planning tools

    N/A
    0 Ratings
    8.2
    82%
    14 Ratings

    Communication

    HubSpot CRM

    Feature Set Not Supported
    N/A
    7.1

    Notion

    71%
    Notion ranks higher in 7/7 features

    Chat

    N/A
    0 Ratings
    5.9
    59%
    6 Ratings

    Notifications

    N/A
    0 Ratings
    7.2
    72%
    14 Ratings

    Discussions

    N/A
    0 Ratings
    7.3
    73%
    10 Ratings

    Surveys

    N/A
    0 Ratings
    5.6
    56%
    3 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    9.5
    95%
    15 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    File Sharing & Management

    HubSpot CRM

    Feature Set Not Supported
    N/A
    8.2

    Notion

    82%
    Notion ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.2
    82%
    12 Ratings

    Video files

    N/A
    0 Ratings
    7.7
    77%
    12 Ratings

    Audio files

    N/A
    0 Ratings
    7.4
    74%
    8 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.3
    93%
    19 Ratings

    Access control

    N/A
    0 Ratings
    8.4
    84%
    16 Ratings

    Advanced security features

    N/A
    0 Ratings
    6.9
    69%
    10 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Device sync

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Attribute Ratings

    • Notion is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.6

    HubSpot CRM

    86%
    679 Ratings
    9.2

    Notion

    92%
    25 Ratings

    Likelihood to Renew

    9.3

    HubSpot CRM

    93%
    7 Ratings

    Notion

    N/A
    0 Ratings

    Usability

    8.8

    HubSpot CRM

    88%
    581 Ratings

    Notion

    N/A
    0 Ratings

    Support Rating

    8.2

    HubSpot CRM

    82%
    19 Ratings

    Notion

    N/A
    0 Ratings

    Implementation Rating

    9.1

    HubSpot CRM

    91%
    10 Ratings

    Notion

    N/A
    0 Ratings

    Likelihood to Recommend

    HubSpot CRM

    Hubspot is an investment for any company- but depending on which package, bundle, or a la carte options you upgrade to, you can adjust purchases to best fit your business. Having Marketing Pro and Starter levels of Sales and Operations has given us the opportunity to seamlessly generate data to make informed decisions on how to improve business practices. Marketing is able to report and present useful statics on campaigns, social media posts, as well as forms utilized across the company. I highly recommend at least giving HubSpot a trial run to see if it can better your business practices.
    Chelsey Oliver | TrustRadius Reviewer

    Notion

    • Turning a basic spreadsheet (I have countless of those scattered around when researching subjects) into a database with views and filters, in a clean layout.
    • Embedding interactive tables inside a document (no duplication of information required)
    • Clean and friendly minimalistic styling
    • No additional steps required: everything you write is "live". You only have to decide whether to make a doc public or not
    Stefan Boeykens | TrustRadius Reviewer

    Pros

    HubSpot CRM

    • Allows a business to track the journey of a new lead, from beginning to activation
    • Users within the business can easily track progress of mutual clients or leads
    • The HubSpot CRM also comes with Hubspot Support, whereby if a user is unsure of how to use a tool, they can seek support to ensure they can optimize their use of the tool(s).
    Dan Jamison | TrustRadius Reviewer

    Notion

    • Team Collaboration. In Notion's software is the ability to see precisely who is working on a project and where. This eliminates any confusion when on calls or when working on the same project simultaneously. It is easy to tag co-workers to precise moments and build conversation streams.
    • Text Coding. When transitioning text from our Notion ideation and drafting boards to our website backends, the coding holds on all of the text.
    • Organization. Whether it's utilizing a "pin board" set up or nestling pages within pages, it is possible to keep everything organized and easy to find for every member of your team.
    Garrett Lemons | TrustRadius Reviewer

    Cons

    HubSpot CRM

    • There should be more control over who can change "Contact Owner" and "Original Contact Owner" (right now anyone has permission/access to make these changes).
    • HubSpot should allow more than one contact to have the same email address (for purposes of adding a 2nd contact to a company with a general email address).
    • There should be some additional categories with logging a call (ex. "Call Outcome" - line is busy, disconnected, out of service, etc.).
    Mindy Kleinman | TrustRadius Reviewer

    Notion

    • The search in Notion leaves something to be desired. It can be hard to find a page unless you know exactly what it is titled.
    • The sidebar and groupings of pages on the side bar can be a bit tricky to navigate.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    HubSpot CRM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 Per Month [Unlimited Users]

    HubSpot CRM Editions & Modules

    Edition
    Free Forever$01
    CRM Bundle$502
    1. Per Month [Unlimited Users]
    2. per month
    Additional Pricing Details

    Notion

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $5 per month per user

    Notion Editions & Modules

    Edition
    Team$961
    EnterpriseCustom
    Personal Pro$483
    1. per year per user
    2. none
    3. per year per user
    Additional Pricing Details

    Likelihood to Renew

    HubSpot CRM

    HubSpot CRM 9.3
    Based on 7 answers
    Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
    Greg Linnemanstons | TrustRadius Reviewer

    Notion

    No score
    No answers yet
    No answers on this topic

    Usability

    HubSpot CRM

    HubSpot CRM 8.8
    Based on 581 answers
    I came from Salesforce which was so big that it became "white noise" in my day to day interactions. I often ignored a lot of workflows as their process became unnecessary in my day to work. HubSpot is great because everything is well laid out and defined. There's no "white noise within the HubSpot platform. I have my specific area of focus and I live there.
    Brad Pendleton | TrustRadius Reviewer

    Notion

    No score
    No answers yet
    No answers on this topic

    Support Rating

    HubSpot CRM

    HubSpot CRM 8.2
    Based on 19 answers
    I love the HubSpot support team - they have always been fantastic to work with and extremely helpful. Whether it's via chat or an email, I never wait long for a response and they don't just "answer the question." They dig deep with you when figuring out a solution, and make sure to give you all the information you need to ensure you're ready to go.
    Sereena Schneider (LION) | TrustRadius Reviewer

    Notion

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    HubSpot CRM

    HubSpot CRM 9.1
    Based on 10 answers
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Greg Linnemanstons | TrustRadius Reviewer

    Notion

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    HubSpot CRM

    It's simply much better than them. It updates all the time and it integrates with pretty much anything else that you might need in the web to run your business effectively. It has so many features stacked together in one app, from emails to texts to calls to data to everything!
    Christos Socratous | TrustRadius Reviewer

    Notion

    Trello only has the Kanban board feature and is great for task management, while Notion has a vast array of features, is easier to use, and has a more visually-appealing interface. I choose to use Notion over Trello due to its increased versatility and greater customization capabilities.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    HubSpot CRM

    • ROI may take time to achieve if your business is small.
    • Helps organize the deals in the best way, one cannot miss on follow ups.
    • Lot of effort is saved on planning communication related to deals.
    • All data is organized well.
    Nandkumar Bhujbal | TrustRadius Reviewer

    Notion

    • Being able to have insight into personal OKRs feeding into companywide OKRs
    • Creating a home base for all of our different departments' internal documents for items where Google Drive doesn't make sense to house them
    • It's super great to have my task list to keep myself moving forward to my OKRs
    Amy Schatzmann | TrustRadius Reviewer

    Screenshots

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