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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hubstaff

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    Hubstaff is a workforce analytics software tailored to boost productivity in remote, hybrid, and in-house teams while fostering a positive employee experience. Integrating with over 30 apps, Hubstaff's key features include time tracking, screenshots, activity tracking, URL and app monitoring, workforce analytics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Hubstaff is compatible with Mac, Windows, Linux, Chrome, iOS, and…

    $14

    per month 2 seats (minimum)

    Paychex

    Score6.9 out of 10
    N/APaychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.N/A
    Pricing
    HubstaffPaychex
    Editions & Modules
    Starter
    $7
    per month per user (2 seat minimum)
    Grow
    $9
    per month per user (2 seat minimum)
    Team
    $12
    per month per user (2 seat minimum)
    Enterprise
    $300
    per year per seat
    Paychex Flex Pro
    Custom Pricing
    per month/+$4 per employee
    HR Pro
    Custom Pricing
    HR PEO
    Custom Pricing
    Paychex Flex Select
    Custom Pricing
    Paychex Flex Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    HubstaffPaychex
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Features
    HubstaffPaychex
    Human Resource Management
    Comparison of Human Resource Management features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    7.3
    278 Ratings
    12% below category average
    Employee demographic data00 Ratings7.7225 Ratings
    Employment history00 Ratings7.9248 Ratings
    Job profiles and administration00 Ratings7.7182 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.8179 Ratings
    Organizational charting00 Ratings6.34 Ratings
    Organization and location management00 Ratings7.1163 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.4148 Ratings
    Payroll Management
    Comparison of Payroll Management features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    7.7
    319 Ratings
    6% below category average
    Pay calculation00 Ratings8.0301 Ratings
    Support for external payroll vendors00 Ratings7.44 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4157 Ratings
    Benefit plan administration00 Ratings7.2179 Ratings
    Direct deposit files00 Ratings8.3299 Ratings
    Salary revision and increment management00 Ratings8.0214 Ratings
    Reimbursement management00 Ratings7.4122 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    7.2
    161 Ratings
    13% below category average
    Approval workflow00 Ratings7.5115 Ratings
    Balance details00 Ratings7.6153 Ratings
    Annual carry-forward and encashment00 Ratings6.3120 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    7.4
    276 Ratings
    11% below category average
    View and generate pay and benefit information00 Ratings8.1254 Ratings
    Update personal information00 Ratings7.6266 Ratings
    View company policy documentation00 Ratings7.4125 Ratings
    Employee recognition00 Ratings6.33 Ratings
    View job history00 Ratings7.6190 Ratings
    Asset Management
    Comparison of Asset Management features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    6.4
    44 Ratings
    23% below category average
    Tracking of all physical assets00 Ratings6.444 Ratings
    HR Reporting
    Comparison of HR Reporting features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    6.1
    179 Ratings
    22% below category average
    Report builder00 Ratings6.5149 Ratings
    Pre-built reports00 Ratings6.8167 Ratings
    Ability to combine HR data with external data00 Ratings5.093 Ratings
    Onboarding
    Comparison of Onboarding features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    6.8
    176 Ratings
    17% below category average
    New hire portal00 Ratings7.0168 Ratings
    Manager tracking tools00 Ratings6.7112 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    10% above category average
    Corporate goal setting00 Ratings8.01 Ratings
    Individual goal setting00 Ratings9.01 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings
    Performance tracking00 Ratings10.01 Ratings
    Performance Management
    Comparison of Performance Management features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    12% above category average
    Performance plans00 Ratings9.01 Ratings
    Performance improvement plans00 Ratings9.01 Ratings
    Review status tracking00 Ratings9.01 Ratings
    Review reminders00 Ratings9.01 Ratings
    Multiple review frequency00 Ratings9.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    7.7
    2 Ratings
    2% below category average
    Candidate ranking00 Ratings7.31 Ratings
    Candidate search00 Ratings7.52 Ratings
    Candidate development00 Ratings8.21 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Hubstaff and Paychex
    Feature
    Hubstaff
    -
    Ratings
    Paychex
    5.3
    72 Ratings
    40% below category average
    Job Requisition Management00 Ratings5.138 Ratings
    Company Website Posting00 Ratings5.235 Ratings
    Publish to Social Media00 Ratings5.729 Ratings
    Job Search Site Posting00 Ratings6.137 Ratings
    Duplicate Candidate Prevention00 Ratings4.635 Ratings
    Applicant Tracking00 Ratings4.741 Ratings
    Notifications and Alerts00 Ratings6.266 Ratings
    Best Alternatives
    HubstaffPaychex
    Small Businesses
    Time Doctor
    Score8 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubstaffPaychex
    Likelihood to Recommend
    9.6
    (24 ratings)
    6.8
    (334 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.2
    (48 ratings)
    Usability
    8.7
    (3 ratings)
    7.2
    (275 ratings)
    Availability
    10.0
    (1 ratings)
    5.2
    (12 ratings)
    Performance
    10.0
    (1 ratings)
    7.0
    (12 ratings)
    Support Rating
    10.0
    (5 ratings)
    6.5
    (274 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    2.7
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.1
    (13 ratings)
    Configurability
    10.0
    (1 ratings)
    5.0
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    5.4
    (12 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    5.7
    (34 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    6.2
    (35 ratings)
    User Testimonials
    HubstaffPaychex
    Likelihood to Recommend
    Hubstaff
    It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
    Incentivized
    Read full review
    Paychex Inc.
    It is best suited for payrolls from 1 to 150 employees, because their constant attention and flex system are easy to use. Any problem is taking care by your Paychex Agent, and they always listen to you. Better yet, when you become a client with more than 5 years, you get special discount on your renewal. Honestly, I can't not think on nothing that will be less appropriate.
    Incentivized
    Read full review
    Pros
    Hubstaff
    • Its interface is also quite easy to handle and is designed in a user friendly way.
    • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
    • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
    Incentivized
    Read full review
    Paychex Inc.
    • It provides a well account of Retirement Plan Account Information.
    • Alerts are sent to email when there is new information to access.
    • Employee access both online and thru app.
    • Paperless options.
    • Easy and quick access to paystubs and tax forms.
    • Easy employee retirement management.
    Incentivized
    Read full review
    Cons
    Hubstaff
    • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
    • [I believe it] needs a lot of upgrades in customer support system.
    Incentivized
    Read full review
    Paychex Inc.
    • I understand logging you out is a security function, but I'd prefer it not to log you out so soon.
    • The training we received for the team's meeting was subpar, in my opinion. Probably better geared for people with little to no computer experience. Very slow pace; we could have easily received all of this from some tutorials in a few minutes.
    Incentivized
    Read full review
    Likelihood to Renew
    Hubstaff
    Because it's easy to implement and use. It does not disrupt your work.
    Incentivized
    Read full review
    Paychex Inc.
    Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
    Incentivized
    Read full review
    Usability
    Hubstaff
    I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull
    Incentivized
    Read full review
    Paychex Inc.
    Once you are set up in the system, it is very user-friendly and usability is on par with my expectations. Onboarding new employees is simple, employee access is simple and easy for them to use. Tax documentation, reporting, and entering payroll is easy and user-friendly. Running reports and finding information necessary to keep the flow moving foward is easy to do
    Incentivized
    Read full review
    Reliability and Availability
    Hubstaff
    I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.
    Incentivized
    Read full review
    Paychex Inc.
    We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
    Incentivized
    Read full review
    Performance
    Hubstaff
    I've never had any issues. It loads correctly and works like a charm.
    Incentivized
    Read full review
    Paychex Inc.
    Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
    Incentivized
    Read full review
    Support Rating
    Hubstaff
    Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
    Incentivized
    Read full review
    Paychex Inc.
    The dedicated support we are given is good and very responsive. If there is a change to the dedicated support, we are notified quickly and have temporary support in place while we wait for our new rep. The phone support is knowledgeable and quick to help if there is an immediate need. However, the chat support can be the slowest option and doesn't always launch so I rarely use it.
    Incentivized
    Read full review
    In-Person Training
    Hubstaff
    No answers on this topic
    Paychex Inc.
    We did online training only
    Incentivized
    Read full review
    Online Training
    Hubstaff
    No answers on this topic
    Paychex Inc.
    It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
    Incentivized
    Read full review
    Implementation Rating
    Hubstaff
    None, everything went smoothly.
    Incentivized
    Read full review
    Paychex Inc.
    Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
    Incentivized
    Read full review
    Alternatives Considered
    Hubstaff
    Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
    to me. It is no doubt a great tool for planning budgets, managing workflows,
    tracking time, and best supervision capabilities.
    Incentivized
    Read full review
    Paychex Inc.
    In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting to be sized right for our size (around 30 employees). Paychex Flex also offered a very reasonable service to apply for the ERTC
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Hubstaff
    I didn't help purchase this product. We just implement it.
    Incentivized
    Read full review
    Paychex Inc.
    No answers on this topic
    Scalability
    Hubstaff
    No answers on this topic
    Paychex Inc.
    I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
    Incentivized
    Read full review
    Professional Services
    Hubstaff
    Not sure we used the professional service.
    Incentivized
    Read full review
    Paychex Inc.
    No answers on this topic
    Return on Investment
    Hubstaff
    • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
    • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
    • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
    Incentivized
    Read full review
    Paychex Inc.
    • With Paychex Flex we have been able to improve our compliance with required documentation for new/rehires
    • Moving everyone to direct deposit and mobile clock in/out eliminated lines at punching stations and paycheck pickup stations
    • Lost checks is a thing of the past
    Incentivized
    Read full review
    ScreenShots

    Hubstaff Screenshots

    Screenshot of the time tracking interface, with screenshotsScreenshot of the remote work dashboardScreenshot of Hubstaff's 30 project management integrations

    Paychex Screenshots

    Screenshot of Paychex Payroll DashboardScreenshot of Employee Background ChecksScreenshot of Paychex HR DashboardScreenshot of Paychex Flex Perks