What users are saying about
15 Ratings
23 Ratings
15 Ratings
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Score 9.2 out of 100
23 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    CPQ

    10.0

    IBM CPQ

    100%

    Salesflare

    Feature Set Not Supported
    N/A
    IBM CPQ ranks higher in 11/11 features

    Quote sharing/sending

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Product configuration

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Configuration options

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Pricing rules

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Price adjustment

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Purchase history and open contracts

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Guided selling/Sales portal

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    CPQ reporting & analytics

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    CPQ-CRM integration

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Attachments to quotes

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Order capturing

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.0

    Salesflare

    80%
    Salesflare ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.5
    85%
    11 Ratings

    Workflow management

    N/A
    0 Ratings
    8.2
    82%
    11 Ratings

    Territory management

    N/A
    0 Ratings
    5.1
    51%
    2 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.1
    81%
    11 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.1
    91%
    11 Ratings

    Contract management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Quote & order management

    N/A
    0 Ratings
    6.1
    61%
    2 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.2
    82%
    7 Ratings

    Customer Service & Support

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.3

    Salesflare

    83%
    Salesflare ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Call center management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Help desk management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Marketing Automation

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.2

    Salesflare

    82%
    Salesflare ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.2
    82%
    10 Ratings

    Email marketing

    N/A
    0 Ratings
    8.2
    82%
    9 Ratings

    CRM Project Management

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.0

    Salesflare

    80%
    Salesflare ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Reporting

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    CRM Reporting & Analytics

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.0

    Salesflare

    80%
    Salesflare ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    7.6
    76%
    9 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Customizable reports

    N/A
    0 Ratings
    7.6
    76%
    10 Ratings

    Customization

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.8

    Salesflare

    88%
    Salesflare ranks higher in 3/3 features

    Custom fields

    N/A
    0 Ratings
    8.3
    83%
    10 Ratings

    Custom objects

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.2
    82%
    10 Ratings

    Security

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.2

    Salesflare

    82%
    Salesflare ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.4
    84%
    7 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Social CRM

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.4

    Salesflare

    84%
    Salesflare ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Social engagement

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    Integrations with 3rd-party Software

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.7

    Salesflare

    87%
    Salesflare ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.4
    84%
    8 Ratings

    Compensation management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Platform

    IBM CPQ

    Feature Set Not Supported
    N/A
    8.7

    Salesflare

    87%
    Salesflare ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Attribute Ratings

    • IBM CPQ is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.6

    IBM CPQ

    96%
    10 Ratings
    9.0

    Salesflare

    90%
    11 Ratings

    Usability

    IBM CPQ

    N/A
    0 Ratings
    8.9

    Salesflare

    89%
    9 Ratings

    Support Rating

    10.0

    IBM CPQ

    100%
    2 Ratings
    9.1

    Salesflare

    91%
    9 Ratings

    Likelihood to Recommend

    IBM

    Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
    Read full review

    Salesflare

    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Read full review

    Pros

    IBM

    • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
    • Centralizing selling procedure in one platform by communicating products pricing to clients.
    • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
    Read full review

    Salesflare

    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Read full review

    Cons

    IBM

    • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
    Read full review

    Salesflare

    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Read full review

    Pricing Details

    IBM CPQ

    Starting Price

    Editions & Modules

    IBM CPQ editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Salesflare

      Starting Price

      $29 per user per month

      Editions & Modules

      Salesflare editions and modules pricing
      EditionModules
      Growth291
      Pro492
      Enterprise993

      Footnotes

      1. per user per month
      2. per user per month
      3. per user per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      IBM

      No answers on this topic

      Salesflare

      The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
      Read full review

      Support Rating

      IBM

      Timely and courteous response time from IBM Support any time there was a request that needed to be made.
      Read full review

      Salesflare

      Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
      Read full review

      Alternatives Considered

      IBM

      There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
      Read full review

      Salesflare

      Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
      Read full review

      Return on Investment

      IBM

      • IBM CPQ-Salesforce integration makes it easy, effective, and cost-effective to create quotes for customers.
      • Since no hectic selling procedure is undertaken, then our organization is able to generate high revenue by developing, managing, and negotiating quotes with clients.
      • Centralizing selling process makes it rapid and effective to communicate any amendment on pricing of our banking services.
      • Automating selling process helps guide clients through selection, configuration, quoting, and ordering procedures of products and services.
      Read full review

      Salesflare

      • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
      • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
      Read full review

      Screenshots

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