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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Process Mining

    Score9.2 out of 10
    N/AIBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align…

    $4,250

    per month per installation

    Planview PPM Pro

    Score8.9 out of 10
    Enterprise companies (1,001+ employees)
    Planview PPM Pro is a cloud-based project portfolio management product that gives PMO leaders, project managers, and resource managers a centralized system to manage project portfolios, resources, work intake, financials, and reporting in one place. Portfolio and Project Management Organizations manage their full project inventory, including proposals, active projects, programs, and portfolios, within a single structured system …N/A
    Pricing
    IBM Process MiningPlanview PPM Pro
    Editions & Modules
    IBM Process Mining via IBM Cloud Pak for Business Automation SaaS
    $4,250
    per month per installation
    IBM Process Mining for Cloud Paks On-Premises
    $33,110
    per year per installation
    IBM Process Mining Standalone SaaS
    $51,000
    per year per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Process MiningPlanview PPM Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUnlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows.PPM Pro offers flexible pricing based on user types.
    More Pricing Information
    Community Pulse
    IBM Process MiningPlanview PPM Pro
    Considered Both Products
    IBM
    No answer on this topic
    Planview
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    90%
    Would buy again
    47 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    98%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    43 Answers
    94%
    Happy with the feature set
    49 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    35 Answers
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    94%
    Implementation went as expected
    33 Answers
    Best Alternatives
    IBM Process MiningPlanview PPM Pro
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Microsoft Project Server
    Score5.1 out of 10
    Enterprises
    No answers on this topic
    Bubble PPM
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Process MiningPlanview PPM Pro
    Likelihood to Recommend
    9.3
    (43 ratings)
    8.8
    (68 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    9.0
    (13 ratings)
    Usability
    9.0
    (1 ratings)
    7.2
    (6 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (2 ratings)
    Support Rating
    8.8
    (40 ratings)
    7.9
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    IBM Process MiningPlanview PPM Pro
    Likelihood to Recommend
    IBM
    at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.
    Incentivized
    Read full review
    Planview
    PPMPro is well suited for tracking new product introduction projects, as well as process changes. It serves to reliably track ongoing action items, issues, resource allocations for projects. Areas where PPMPro is less appropriate for use: Project to project dependencies, automating action item notifications on multiple platforms, integrations of PPMPro into other platforms PMO typically uses (like MS Projects, Teams, ppt, etc)
    Read full review
    Pros
    IBM
    • I like that problems are detected before they become serious, it is a relief for us to have software with a great daily impact on our system.
    • This software identifies bottlenecks very quickly.
    • Real-time monitoring prevents future problems from occurring and is quickly fixed.
    • Professional technical support team attentive to our needs.
    Incentivized
    Read full review
    Planview
    • New request workflow/kanban board helps visualize where new requests are in the process of the quote to cash/request to completion
    • The time tracking tool is tied directly to project tasks for seamless integration of time tracking, estimates, and actuals
    • The reporting capabilities and ease of use has allowed us visibility to data that we never had before
    • The tool is easily configurable by Administrators. We can add fields, change reports, add new dashboards within hours vs. days of trying to track things manually
    Incentivized
    Read full review
    Cons
    IBM
    • It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
    • The central structure of this tool has made it difficult to use.
    • Everything works as it should when it is implemented for the development of new projects.
    Incentivized
    Read full review
    Planview
    • The base API is not a REST based interface and is difficult to use for integration with other systems in the enterprise.
    • The UI for the maintenance of the task schedule for projects can be a bit cumbersome , although the spreadsheet style editor helps somewhat. The Gantt view is not interactive.
    • The workflow engine is designed only for initial project intake, and does not allow for an integration of the work flow with the project from start to end, so it can't be used for routing artifacts like change requests, ancillary project approvals, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
    Incentivized
    Read full review
    Planview
    Because I never evaluated other tools, I would be open to considering others. Given our establishment with Innotas and the value it has provided us, separating from it would cause some organizational discomfort. However, if a tool existed with a more intuitive interface for manipulating the data and factors of projects and resources, I would be very interested.
    Incentivized
    Read full review
    Usability
    IBM
    The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
    Incentivized
    Read full review
    Planview
    PPM Pro has very effective process capabilities around Project, Demand, and Resource Management as well as Reporting/Dashboards. Very stable platform, never any downtime. We now also have PPM Pro Sandbox which we have leveraged for any new major developments such as Request Management.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Planview
    Innotas is very rarely down if at all.
    Read full review
    Performance
    IBM
    No answers on this topic
    Planview
    No issues with overall response time and performance. There have been some occasions where a Report could take few minutes to render but this is vary rare. No integration issues...
    Incentivized
    Read full review
    Support Rating
    IBM
    We have received all the detailed documentation and requested information even on Friday evenings. The tutorials and examples are great for starting the implementation and optimizing it a long the way to the required custom internal needs. If needed, there is also the option to book a consultation with an IBM specialist which can recommend the proper processes of implementation.
    Incentivized
    Read full review
    Planview
    Their ability to assist and answer questions when needed is incredible. They create innovative ways to share information and help customers trouble shoot. I didn't give it a ten because I believe they could do a better job of personally reaching out to customers and providing improvement guidance based on where the customer is at and their needs at the time
    Read full review
    In-Person Training
    IBM
    No answers on this topic
    Planview
    Tim Srjezter was an excellent trainer.
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Planview
    It's been since 2009. A lot has changed. We have not grown as much as we could have because of executive backing.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and impact on key performance indicators. Accelerate digital transformation and through data-driven insights we are able to make faster and more informed business decisions.
    Incentivized
    Read full review
    Planview
    Microsoft Project does not integrate the data or provide meaningful dashboards. We needed a tool that could manage a portfolio of projects versus just a single project view. In addition we needed a tool to track financials and internal effort all integrated into one product. Planview PPM Pro addressed all of our needs
    Read full review
    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    Planview
    I have no issues with current licensing and renewal terms...
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    Planview
    We have always used PPM Pro across multiple Business Units and Business Functions and have never encountered any scalability issues. PPM Pro offers flexibility in how the various Entities are configured across the Enterprise
    Incentivized
    Read full review
    Professional Services
    IBM
    No answers on this topic
    Planview
    Very effective and flexible - we obtained a pool of consulting hours that we can use at any time over 12 month period. Consulting topics can vary as we explore new functionalities in PPM Pro. Very easy to schedule ad-hoc time with PPM Pro consultant
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Disbursement and vendor payments are only two examples of the kind of routine processes that might benefit greatly from being automated.
    • IBM Process Mining has helped us better understand our consumers by revealing patterns of behavior that can be explained by the use of AI.
    • By automatically detecting, verifying, and bettering workflows, IBM Process Mining helps me locate inefficiencies and opportunities. That makes it simple to distribute assets where they will have the greatest impact, boosting return on investment.
    Incentivized
    Read full review
    Planview
    • Planview PPM directs all the resources in the right channel, hence, credible performance.
    • Planview PPM initiates proper time, and resource tracking and hence is friendly for company functions.
    • Planview PPM is competent in managing diverse projects, and this offers highly sustainable business continuity.
    Incentivized
    Read full review
    ScreenShots

    IBM Process Mining Screenshots

    Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.

    Planview PPM Pro Screenshots

    Screenshot of What-If scenario planning for analyzing resource capacity and demand.Screenshot of Portfolio Prioritization using Predictive AnalyticsScreenshot of a true top-down portfolio structure to categorize and align work to corporate goals and objectives.Screenshot of resource focused dashboards and reports that enable complete visibility of where resources are being deployed and the demand for them in the future.Screenshot of configurable reports and dashboards that can be shared among team members or stakeholders.Screenshot of Portfolio Prioritization using Predictive Analytics.