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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Engineering Lifecycle Management

    Score5 out of 10
    N/AIBM Engineering Lifecycle Management (ELM) is an integrated suite for managing requirements, engineering work, system and software models, and verification activities across complex product-development programs. It is used by systems engineers, software teams, test organizations, project managers, and compliance teams in industries such as automotive, aerospace and defense, medical devices, and public infrastructure.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    IBM Engineering Lifecycle ManagementNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    IBM Engineering Lifecycle ManagementNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Engineering Lifecycle ManagementNew Relic
    Considered Both Products
    IBM
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    96%
    Implementation went as expected
    68 Answers
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    User Ratings
    IBM Engineering Lifecycle ManagementNew Relic
    Likelihood to Recommend
    3.0
    (22 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    8.0
    (6 ratings)
    8.8
    (16 ratings)
    Usability
    4.0
    (5 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    5.0
    (3 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    IBM Engineering Lifecycle ManagementNew Relic
    Likelihood to Recommend
    IBM
    The software is robust enough to handle highly complex software development or other product development and can be used well beyond the range to do what a client needs. However, because of the inability to hold its users to proper best practices, things can get wildly out of hand and cascade over the years, creating unnecessary technical debt. The system has a lot of usable features, but they don't funnel users toward the correct processes and practices.
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    IBM
    • Open Services supporting Lifecycle Collaboration (OSLC).
    • Required definition management and managed capabilities enabling.
    • Rational DOORS Web Access for local on the test field presence.
    • On-sites established reporting system.
    • Approved linking requirements to test plans
    • Engineering Requirements Management DOORS traces requirements thereby eliminates manually processes and spreadsheets, for improved productivity.
    • Returns the investment efficiently.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    IBM
    • I feel like it is too heavy sometimes and updating is not very straight forward. For example, if I want to change an incident ticket (IN) to a service request (SR) and add some comment for the change, I have to first change the IN to SR, then click refresh which takes a few seconds, then add a comment. If I forget the refresh step, my comment will be discarded without warning like my ticket is not in the latest status. This also happens when somebody else changes the ticket during my edit as I can not lock the ticket exclusively.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    IBM
    At the moment we are required by contract to continue to use the IBM DOORS software for our current client. Given that it can be expensive, if we were to use it after our current client's needs were met, we would have to secure other projects in order to justify the continued use of the software.
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    IBM
    The UI is terrible and not intuitive. Users need training in order to complete tasks. Much like SAP, it's not the clearest tool. The tracing feature is especially complicated because you must write the scripts yourself. There is a learning curve. Also, even the setup, installation, and logging in each time takes a considerable amount of time.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    IBM
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
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    Performance
    IBM
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    IBM
    It does a basic job and has the potential to complete some robust reporting tasks, however, it really is a clunky piece of software with a terrible user interface that makes using it routinely quite unpleasant. Many of our legacy and maintenance projects still use DOORS but our department and company use many alternatives and are looking for better tools.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    IBM
    No problems
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    IBM
    It was easier to do all the change management-related activities, even configurations were handled very effectively. New process definitions and initiatives made it easier for better project deliverables. Effective resource allocations and better reporting and defect management. The overall cost of the tool is great too and well within budget.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    IBM
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    IBM
    • It's part of CLM suite so it can be used to manage the whole lifecycle with tight integration with development module (Rational Team Concert) and quality module (Rational Quality Manager).
    • Comprehensive reports and dashboards provide better visibility.
    • License cost is on higher side.
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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