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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Targetprocess

    Score8.5 out of 10
    N/AIBM Targetprocess is a Strategic Portfolio Management (SPM) SaaS that connects strategy, funding, and execution. It helps enterprises prioritize work, dynamically allocate resources, and continuously adapt plans. With real-time visibility and financial insights, organizations can deliver faster, clearer business outcomes.N/A

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    IBM TargetprocessSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    IBM TargetprocessSmartsheet
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    IBM TargetprocessSmartsheet
    Considered Both Products
    Apptio an IBM Company
    No answer on this topic
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    49 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    40 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    50 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    35 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    38 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    IBM TargetprocessSmartsheet
    Project Management
    Comparison of Project Management features of IBM Targetprocess and Smartsheet
    Feature
    IBM Targetprocess
    6.8
    41 Ratings
    9% below category average
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management7.040 Ratings9.8126 Ratings
    Resource Management7.638 Ratings10.0108 Ratings
    Gantt Charts6.929 Ratings9.0109 Ratings
    Scheduling6.532 Ratings9.8111 Ratings
    Support for Agile Methodology8.141 Ratings8.981 Ratings
    Support for Waterfall Methodology5.236 Ratings9.079 Ratings
    Document Management7.329 Ratings9.2101 Ratings
    Email integration7.430 Ratings9.0100 Ratings
    Mobile Access7.122 Ratings8.096 Ratings
    Timesheet Tracking7.826 Ratings9.762 Ratings
    Change request and Case Management6.126 Ratings8.169 Ratings
    Budget and Expense Management7.028 Ratings8.075 Ratings
    Search5.137 Ratings00 Ratings
    Visual planning tools6.438 Ratings00 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Agile Development
    Comparison of Agile Development features of IBM Targetprocess and Smartsheet
    Feature
    IBM Targetprocess
    6.4
    42 Ratings
    18% below category average
    Smartsheet
    -
    Ratings
    DevOps Tool Integrations7.534 Ratings00 Ratings
    Code Review6.724 Ratings00 Ratings
    Code Collaboration6.823 Ratings00 Ratings
    Velocity Calculation5.235 Ratings00 Ratings
    Dependencies and Blockers5.741 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of IBM Targetprocess and Smartsheet
    Feature
    IBM Targetprocess
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    IBM TargetprocessSmartsheet
    Small Businesses
    monday dev
    Score9.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Planview AgilePlace
    Score7.5 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Planview AgilePlace
    Score7.5 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM TargetprocessSmartsheet
    Likelihood to Recommend
    8.6
    (49 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.0
    (24 ratings)
    Usability
    6.3
    (12 ratings)
    9.2
    (17 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (4 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    10.0
    (6 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM TargetprocessSmartsheet
    Likelihood to Recommend
    Apptio an IBM Company
    Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit
    Incentivized
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    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    Pros
    Apptio an IBM Company
    • Extremely flexible: We are able to setup work for different groups in ways that work best for them.
    • Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
    • Automation: Their automation capabilities have saved us a lot of time.
    • Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
    • Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
    • Their user guide is well built and extremely helpful.
    Incentivized
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    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    Cons
    Apptio an IBM Company
    • The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
    • dashboards with large datasets can cause performance lags or timeouts
    • Introduce more flexible, template-based RBAC configurations.
    Incentivized
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    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    Likelihood to Renew
    Apptio an IBM Company
    Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.
    Incentivized
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    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    Usability
    Apptio an IBM Company
    Overall Targetprocess's usability is good. the tool is easy to use and has features which most BUs and organizations can use. Additional features like AI integration would help the tool and its overall usability. providing additional dashboards for specific roles and executives within the tool would benefit Targetprocess with its scale
    Incentivized
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    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    Reliability and Availability
    Apptio an IBM Company
    Some minor outages are experienced, though these tend to pass within an hour usually and work can continue
    Incentivized
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    Smartsheet
    No answers on this topic
    Performance
    Apptio an IBM Company
    Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.
    Incentivized
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    Smartsheet
    No answers on this topic
    Support Rating
    Apptio an IBM Company
    TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.
    The team also releases new versions frequently with new features but with no knock-ons to currently working features.
    Incentivized
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    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Implementation Rating
    Apptio an IBM Company
    You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.
    Incentivized
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    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    Alternatives Considered
    Apptio an IBM Company
    I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
    in order to track all the details from a certain project in just a few minutes.
    Incentivized
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    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Scalability
    Apptio an IBM Company
    We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!
    Incentivized
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    Smartsheet
    No answers on this topic
    Return on Investment
    Apptio an IBM Company
    • No direct positive business ROI has caused executive leadership to play down use of the tool
    • We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.
    Incentivized
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    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots

    IBM Targetprocess Screenshots

    Screenshot of Resource Management: Reduces risk by dynamically managing resources, capacity, and demandScreenshot of Program Management: To deliver value throughout a strategic portfolioScreenshot of Portfolio Budgeting: Shifting from project to product fundingScreenshot of Strategic Planning: Continuously links work, labor, and investments to business strategyScreenshot of Workforce ManagementScreenshot of Work