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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Video Streaming

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and 24-hour streaming channels. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning. IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to…

    $137

    per month 100 viewer hours

    Bonterra OneCause

    Score8.6 out of 10
    N/AOneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

    $200

    per year

    Pricing
    IBM Video StreamingBonterra OneCause
    Editions & Modules
    Silver
    $137
    per month 100 viewer hours
    Gold
    $688
    per month 2,000 viewer hours
    Platinum
    $1380
    per month 5,000 viewer hours
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Video StreamingBonterra OneCause
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsVideo Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans). Enterprise Video Streaming edition must be purchased from an IBM salesperson.—
    More Pricing Information
    Community Pulse
    IBM Video StreamingBonterra OneCause
    Considered Both Products
    IBM
    No answer on this topic
    Bonterra
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    145 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    138 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    143 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    127 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    130 Answers
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    IBM Video StreamingBonterra OneCause
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    Score8.4 out of 10
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    User Ratings
    IBM Video StreamingBonterra OneCause
    Likelihood to Recommend
    7.1
    (128 ratings)
    8.5
    (148 ratings)
    Likelihood to Renew
    8.9
    (8 ratings)
    7.8
    (13 ratings)
    Usability
    8.9
    (62 ratings)
    7.8
    (137 ratings)
    Availability
    9.0
    (3 ratings)
    9.1
    (1 ratings)
    Performance
    8.3
    (3 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (9 ratings)
    8.4
    (136 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.1
    (60 ratings)
    5.3
    (7 ratings)
    Configurability
    6.0
    (3 ratings)
    9.1
    (1 ratings)
    Ease of integration
    8.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (3 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    7.6
    (3 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    7.6
    (3 ratings)
    9.1
    (1 ratings)
    User Testimonials
    IBM Video StreamingBonterra OneCause
    Likelihood to Recommend
    IBM
    Very limited customization features. Permissions are a mess too if you want to have people assigned as chat moderators for events for instance, but dont want them access to the admin panel. The quality of the broadcast and live captions work well, but they charge extra for live captions. For operating a video on demand site, the design of the page is really poor and limited on customization. Been a user for years and seen almost no new innovation on the platform which has been disappointing. The metrics are a mess on the user panels too. They do provide an api link for your external metrics and/or data dumps for using something like tableau, but that features not really something to write home about and a rather basic offering. This is an expensive platform with limited options and an outdated style unfortunately. We have been getting by for our uses but there's nothing really keeping us with IBM if another platform offering came around
    Read full review
    Bonterra
    OneCause is great for managing online and mobile bidding, managing event registration and ticket sales, processing donations during the event, handling checkout and payment collection after the auction, and significantly reducing manual work for event staff. On the other hand, OneCause does not handle complete donor history or constituent relationships, which would be super helpful to have
    Incentivized
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    Pros
    IBM
    • IBM Video Streaming allows for the integration of interactive elements into video content, such as quizzes, polls, and live Q&A sessions. This can make learning more engaging for young students by making it interactive and fun, thus increasing their attention and participation.
    • Teachers in a K-5 setting can access and share professional development materials and teaching resources through the platform. This can help them stay updated on the best practices for early childhood education, innovative teaching methods, and subject-specific strategies, ultimately benefiting their students.
    • IBM Video Streaming provides the capability for teachers to create a library of on-demand educational videos. This is particularly useful for young learners who may need to revisit concepts multiple times to fully understand them. It also supports differentiated learning by allowing students to learn at their own pace.
    • Young students often benefit from visual aids in their learning process. IBM Video Streaming can deliver high-quality video content that includes animations, demonstrations, and visual explanations of concepts. This can be particularly effective in subjects like science, math, and reading, where visualizations can enhance understanding.
    Incentivized
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    Bonterra
    • The onsite staff support is amazing for troubleshooting issues.
    • They assist with our raise a paddle fundraising.
    • They assist with messaging for our attendees before and during the event.
    • They assist with Auction close out at the end of the event.
    Read full review
    Cons
    IBM
    • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
    • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
    • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
    • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
    Incentivized
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    Bonterra
    • OneCause could improve their messaging - the fact that custom emails are not as easy as custom texts can be frustrating. I wish all the automated messages were possible over email as most of our professionals that we work with, they prefer email over a text.
    • OneCause could make it easier to copy and paste text into site design or other features. Having to re-type out the text is a time-suck, when it would be easier to adjust the text to the font default without having to type it in the HTML editor on it's own.
    • PLEASE make it easier to resend the "assign tickets email". The fact that the main way to do that is when you first enter them into OneCause, but then are not able to resend that message to ticket owners at a later date makes it difficult for them to find what they need when they are ready to assign their tickets.
    Incentivized
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    Likelihood to Renew
    IBM
    Our organization depends heavily on this streaming service. Now that we have the option of allowing our clients to attend meetings virtually, we can never retract that option as so many of our clients love the flexibility. Also, we have no complaints with the service itself. It is reliable and dependable and any issues we have encountered have never been to blame on the service but rather our lack of knowledge of it or needing to update our embed code
    Incentivized
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    Bonterra
    We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
    Incentivized
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    Usability
    IBM
    The user interface is pretty straightforward, but simply needs optimization. (Please hire a seasoned UX person to fix it.) However, all of the key features are there and understandable. It's a great platform overall, a bit expensive, and could use some more options for its viewing experience, and a better "smart" embedding window for mobile applications.
    Incentivized
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    Bonterra
    Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined
    Incentivized
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    Reliability and Availability
    IBM
    Absolutely. We have never had an outage problem or any application errors that I have been privy to. We are duly notified generally in advance of outages or updates
    Incentivized
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    Bonterra
    Support staff is there to help out and it is nice knowing there are available on event day as well
    Incentivized
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    Performance
    IBM
    As we use it now, we are satisfied with the streaming performance. I cannot speak to integration yet as we have yet to engage in that but have plans to in the future
    Incentivized
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    Bonterra
    This feature is amazing. Nice to have reports immediately when the event (auction) is over
    Incentivized
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    Support Rating
    IBM
    We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
    Incentivized
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    Bonterra
    Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!
    Incentivized
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    In-Person Training
    IBM
    No answers on this topic
    Bonterra
    We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
    Incentivized
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    Online Training
    IBM
    No answers on this topic
    Bonterra
    Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
    Incentivized
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    Implementation Rating
    IBM
    Ustream is easy to implement. It takes any stream we have thrown its way and distributed it quickly and with quality. When talking to others that are pursuing live stream implementations, I often remind them that the technology used to distribute your live stream is less important than the quality of the content you are distributing. Taking care to use the right camera equipment, the proper encoder, and quality sound gear will result in a high-quality stream that will allow the strength of the Ustream CDN to shine.
    Incentivized
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    Bonterra
    I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
    Incentivized
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    Alternatives Considered
    IBM
    Vimeo offers better tools for on-demand like chapters and marketing tools. But their live options are limited to event durations. YouTube can stream for longer durations but IBM 24/7 stream has been much more reliable and easy to use.
    Incentivized
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    Bonterra
    We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.
    Incentivized
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    Scalability
    IBM
    IBM global network.
    Incentivized
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    Bonterra
    The product has everything I need
    Incentivized
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    Return on Investment
    IBM
    • Our ROI is measured by the provision of ministry and satisfaction of our congregation. We are extremely pleased with our USTREAM and feel that it is a valuable asset to our church.
    Incentivized
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    Bonterra
    • It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
    • It has elevated our events with the easy check in features to keep the event smoth.
    • It has saved so much time and stress with the customer service support accessibility and knowledge.
    Incentivized
    Read full review
    ScreenShots

    IBM Video Streaming Screenshots

    Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).

    Bonterra OneCause Screenshots

    Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.