TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ICIMS Hire

    Score8 out of 10
    N/AICIMS Hire is an enterprise applicant tracking system (ATS) that supports core hiring workflows. With comprehensive support for screening, interview management, offer management, and onboarding, it is built on enterprise‑grade technology and designed to support complex, global hiring at scale.N/A

    Indeed Resume

    Score8.8 out of 10
    N/AIndeed Resume is a sortable resume search tool for employers, which according to the vendor allows the user to search and view over 150 million resumes and access a growing talent pool with over 6 million new resumes added every month.

    $100

    per month

    Pricing
    ICIMS HireIndeed Resume
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ICIMS HireIndeed Resume
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsImplementation pricing is determined on a per-company basis. Starting price (does not include set up fee) - Pricing is determined on a per-company basis, tailored to organization size, configuration, and selected solutions.Purchase a subscription to message candidates found with Indeed Resume
    More Pricing Information
    Community Pulse
    ICIMS HireIndeed Resume
    Considered Both Products
    ICIMS
    No answer on this topic
    Indeed
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    91 Answers
    81%
    Would buy again
    22 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    81 Answers
    88%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    96 Answers
    89%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    61 Answers
    84%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    63 Answers
    95%
    Implementation went as expected
    20 Answers
    Features
    ICIMS HireIndeed Resume
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ICIMS Hire and Indeed Resume
    Feature
    ICIMS Hire
    8.1
    133 Ratings
    2% above category average
    Indeed Resume
    -
    Ratings
    Job Requisition Management8.0130 Ratings00 Ratings
    Company Website Posting8.7123 Ratings00 Ratings
    Publish to Social Media8.8108 Ratings00 Ratings
    Job Search Site Posting8.6113 Ratings00 Ratings
    Customized Application Form7.7115 Ratings00 Ratings
    Resume Management9.4125 Ratings00 Ratings
    Duplicate Candidate Prevention8.0119 Ratings00 Ratings
    Candidate Search8.2127 Ratings00 Ratings
    Applicant Tracking8.5128 Ratings00 Ratings
    Collaboration7.8116 Ratings00 Ratings
    Task Creation and Delegation7.098 Ratings00 Ratings
    Email Templates8.3128 Ratings00 Ratings
    User Permissions7.8125 Ratings00 Ratings
    Notifications and Alerts8.0114 Ratings00 Ratings
    Reporting7.5127 Ratings00 Ratings
    Talent Intelligence
    Comparison of Talent Intelligence features of ICIMS Hire and Indeed Resume
    Feature
    ICIMS Hire
    -
    Ratings
    Indeed Resume
    7.1
    16 Ratings
    7% below category average
    Existing Skills Mapping/Lanscaping00 Ratings7.112 Ratings
    Bias-Mitigating Algorithms00 Ratings7.010 Ratings
    Diversity Reporting00 Ratings6.75 Ratings
    AI-Based Role Definition00 Ratings7.76 Ratings
    Candidate Modelling00 Ratings7.911 Ratings
    Talent Rediscovery00 Ratings7.012 Ratings
    Automated Candidate Evaluation/Scoring00 Ratings6.311 Ratings
    Internal Mobility Recommendations00 Ratings7.77 Ratings
    At-Risk Talent Scoring00 Ratings6.07 Ratings
    ATS Integrations00 Ratings7.79 Ratings
    Best Alternatives
    ICIMS HireIndeed Resume
    Small Businesses
    Crelate
    Score9.1 out of 10
    hireEZ
    Score7.9 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    LinkedIn Talent Solutions
    Score9.4 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    LinkedIn Talent Solutions
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ICIMS HireIndeed Resume
    Likelihood to Recommend
    8.5
    (151 ratings)
    9.2
    (27 ratings)
    Likelihood to Renew
    9.0
    (33 ratings)
    9.5
    (4 ratings)
    Usability
    8.7
    (72 ratings)
    8.4
    (19 ratings)
    Availability
    9.1
    (5 ratings)
    10.0
    (1 ratings)
    Performance
    8.2
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.0
    (103 ratings)
    9.0
    (5 ratings)
    Online Training
    7.9
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (5 ratings)
    10.0
    (1 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    7.8
    (2 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ICIMS HireIndeed Resume
    Likelihood to Recommend
    ICIMS
    When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.
    Incentivized
    Read full review
    Indeed
    Indeed Resume is extremely well suited for my Pharmacy Technician positions. I receive a high number of applicants and many of them are qualified for my positions. All of the contact information is provided for me to reach out to the applicant to begin the interview process. Many of these interviews have resulted in hires.
    Incentivized
    Read full review
    Pros
    ICIMS
    • My favorite: Workflow Auto-Process Rules. When moving a candidate to the "Phone Screen" stage, the system can automatically trigger a text message to them with a link to my calendar. Once they pick a time, it sends the calendar invite to both of us and attaches their resume for me.
    • It eliminates the manual emailing, making the company look incredibly fast and organized to the candidate.
    • The simplicity with which you are able to navigate the tooling. Very intuitive, requires little training and troubleshooting. At a prior company we were using a robust system which took me weeks to navigate and learn. As a hiring manager, this is such a drag as I am not constantly hiring people to keep the skills fresh.
    • ICIMS Hire is great at reporting on past applications. Whenever I have a new opening on the team, instead of spending ad money on social, I go dig for "star candidates" that applied 1 year ago, for example, and start there. I personally hired a returning candidate this way which is such a great relationship builder with possible future candidates.
    Incentivized
    Read full review
    Indeed
    • It uses boolean search functionality, which allows me to target specific candidates
    • I like that it shows me how long it's been since someone has been active on Indeed
    • The messaging functionality to reach out to candidates and have them respond back to you is very user-friendly
    Incentivized
    Read full review
    Cons
    ICIMS
    • It is a little difficult to track internal applicants that are already active with our company.
    • Some of the fields when hiring an employee are a little difficult to change.
    • Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.
    Incentivized
    Read full review
    Indeed
    • I find it does not always recommend the best resumes to invite to the job we are recruiting for, based off the experience needed or job titles in the candidates resume
    • I don't like how invites don't roll over into a new month if you don't use all of them in a said period of time.
    Incentivized
    Read full review
    Likelihood to Renew
    ICIMS
    We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.
    Incentivized
    Read full review
    Indeed
    We have implemented this tool across several management divisions and locations as of today, so I don't anticipate us canceling our subscription. With the upcoming pricing changes, we are looking at ways that we can stricken the user of the software, but we have seen such benefits from it that we simply cannot go without it as of today.
    Incentivized
    Read full review
    Usability
    ICIMS
    The platform is intuitive once configured and makes managing candidate pipelines, status updates, and communication straightforward. However, certain tasks—like custom reporting, bulk updates, and navigating between modules can feel a bit cumbersome and could benefit from a more modern interface. Overall, it’s reliable and effective for structured, high-volume recruiting environments like federal hiring.
    Incentivized
    Read full review
    Indeed
    It is very easy to view, user friendly, and a great feature for quick selections. I haven't had any problems viewing or sending out invites when I need to. It can be a little hard to find at times. It seems to be buried to where you have to search for it.
    Incentivized
    Read full review
    Reliability and Availability
    ICIMS
    There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
    Incentivized
    Read full review
    Indeed
    Never had a moment where it was down or not available. and I do a lot of recruiting at night. Literally never once got an email about any downtime
    Incentivized
    Read full review
    Performance
    ICIMS
    We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
    Incentivized
    Read full review
    Indeed
    Never have an issue
    Incentivized
    Read full review
    Support Rating
    ICIMS
    Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
    Incentivized
    Read full review
    Indeed
    This tool allows you to do so much for such an affordable rate. If you want to scoop up your competition's talent, you can filter searches for resumes for people who have or currently work at their business. You can also you Bollinger searches for individuals who have experience with a specific type or word. And my favorite, you can set up search criteria that alert you of any new resumes with specific criteria so you are first to reach out. Highly Recommend.
    Incentivized
    Read full review
    Online Training
    ICIMS
    I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
    Read full review
    Indeed
    No answers on this topic
    Implementation Rating
    ICIMS
    I wasn't involved with the implementation. It was before my time
    Incentivized
    Read full review
    Indeed
    I signed up, got a username and password and walaa Bob's your uncle
    Incentivized
    Read full review
    Alternatives Considered
    ICIMS
    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
    Incentivized
    Read full review
    Indeed
    Indeed works better for the entry-level roles we are searching for, we find LinkedIn is for higher-level leadership roles. However, Indeed does have a wider variety in general, of all types of roles and skillsets. I've found more luck finding entry-level job seekers on Indeed and more luck finding HR professionals on Linkedin.
    Incentivized
    Read full review
    Scalability
    ICIMS
    iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
    Incentivized
    Read full review
    Indeed
    While we don't need it to scale, I see how easy it would be to separate by departments and projects
    Incentivized
    Read full review
    Return on Investment
    ICIMS
    • It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
    • I can speak to multiple people at one time which saves me time in the long run
    • I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.
    Incentivized
    Read full review
    Indeed
    • Some managers reported decreased time spent searching for applicants.
    • This is another site to check for applications.
    • If you want to make it work for you, it can: decrease time to hire, increase candidate responsiveness, but you are missing out on a large section of applicants, thus decreasing your applicant quantity and quality.
    Incentivized
    Read full review
    ScreenShots

    ICIMS Hire Screenshots

    Screenshot of The personalized, configurable dashboard built for recruiters. It brings together upcoming interviews, open jobs, offer statuses, and time-to-fill metrics in one easy view.Screenshot of The candidate list used to manage applications in one organized view. It shows all candidates for a job along with key details like application date and status, giving recruiters a quick snapshot of the pipeline.Screenshot of The global profile provides a complete, real-time view of each candidate in one place. Recruiters can quickly access contact details, work history, education, and active applications without navigating multiple screens.Screenshot of The Microsoft Teams integration. Hiring managers can rate candidates, leave comments, and make recommendations without leaving Teams.