iCIMS Talent Cloud vs. JazzHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iCIMS
Score 6.7 out of 10
N/A
iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.
$1,700
per month
JazzHR
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.
$39
per month
Pricing
iCIMS Talent CloudJazzHR
Editions & Modules
No answers on this topic
Hero
$39
per month
Plus
$219
per month
Pro
$329
per month
Offerings
Pricing Offerings
iCIMSJazzHR
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
iCIMS Talent CloudJazzHR
Considered Both Products
iCIMS
Chose iCIMS Talent Cloud
I have worked with a small system called JazzHR and a larger system called Taleo (Oracle) and I highly favor iCIMS over both of them.
Chose iCIMS Talent Cloud
iCIMS was the best bang for our buck!
Chose iCIMS Talent Cloud
The iCIMS software is comparable to other larger ATS's out there today. We felt that iCIMS was there to meet the needs of our business. The price point was appropriate for us and the level of customer service support was enticing for us.
Chose iCIMS Talent Cloud
I have used many ATS systems over my career, including Halogen, Taleo, Sumtotal, and Kenexa 2XR.
iCIMS stacks up against all of the above and is above average.
iCIMS is not a full blown Taleo product but is getting closer to that full blown product with each new release.
JazzHR
Chose JazzHR
JazzHR has better customer support and more features. It's also nice to have a trial first, then move into a purchase immediately.
Chose JazzHR
As with the question on whether or not I would recommend the product, it depends. No two customer needs are the same so I always encourage companies to develop a matrix of wants and needs and ensure that the demonstrations of the products are tailored to those. For the …
Top Pros
Top Cons
Features
iCIMS Talent CloudJazzHR
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
iCIMS Talent Cloud
8.3
126 Ratings
4% above category average
JazzHR
8.0
51 Ratings
0% above category average
Job Requisition Management8.8123 Ratings6.745 Ratings
Company Website Posting9.5117 Ratings6.249 Ratings
Publish to Social Media7.5103 Ratings8.742 Ratings
Job Search Site Posting9.3108 Ratings9.446 Ratings
Customized Application Form7.2111 Ratings9.449 Ratings
Resume Management9.0120 Ratings8.251 Ratings
Duplicate Candidate Prevention5.3114 Ratings8.829 Ratings
Candidate Search9.2121 Ratings8.047 Ratings
Applicant Tracking9.5122 Ratings8.951 Ratings
Collaboration9.7110 Ratings7.548 Ratings
Task Creation and Delegation7.193 Ratings8.843 Ratings
Email Templates8.7122 Ratings9.448 Ratings
User Permissions9.2120 Ratings6.848 Ratings
Notifications and Alerts7.4108 Ratings8.847 Ratings
Reporting7.4121 Ratings4.541 Ratings
Best Alternatives
iCIMS Talent CloudJazzHR
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iCIMS Talent CloudJazzHR
Likelihood to Recommend
8.0
(147 ratings)
3.4
(54 ratings)
Likelihood to Renew
7.8
(31 ratings)
8.0
(6 ratings)
Usability
8.8
(68 ratings)
9.8
(3 ratings)
Availability
9.1
(5 ratings)
-
(0 ratings)
Performance
8.2
(3 ratings)
-
(0 ratings)
Support Rating
6.1
(103 ratings)
8.8
(6 ratings)
Online Training
7.9
(3 ratings)
-
(0 ratings)
Implementation Rating
6.3
(5 ratings)
10.0
(1 ratings)
Configurability
5.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.8
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
iCIMS Talent CloudJazzHR
Likelihood to Recommend
iCIMS
iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
Read full review
Pros
iCIMS
  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
  • Customizable fields for the applicant/candidate process.
  • Easily tag managers on comments for candidates.
  • Send emails to candidates easily through the system.
  • Easy to see duplicate candidates and delete or merge their files.
  • Can assign stars to candidates and managers can vote on a candidate through the system.
  • Can set up Questionnaires to help screen candidates.
Read full review
Cons
iCIMS
  • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
  • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
  • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
  • Should improve compatibility with Microsoft Teams
  • Some processes require more steps and become more tedious than in other solutions
Read full review
Likelihood to Renew
iCIMS
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
Read full review
Usability
iCIMS
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
Read full review
Reliability and Availability
iCIMS
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
No answers on this topic
Performance
iCIMS
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
No answers on this topic
Support Rating
iCIMS
Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
Read full review
Online Training
iCIMS
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
No answers on this topic
Implementation Rating
iCIMS
I wasn't involved with the implementation. It was before my time
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
Read full review
Alternatives Considered
iCIMS
Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
Read full review
Scalability
iCIMS
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
No answers on this topic
Return on Investment
iCIMS
  • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
Read full review
employ Inc (Jobvite, JazzHR & NXTThing)
  • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
  • Trees are being saved since we don't have to print as much! :)
  • Consistency is so important in the HR field. Jazz HR makes this easy.
Read full review
ScreenShots

iCIMS Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

JazzHR Screenshots

Screenshot of View candidate's profiles at any time from one central location.Screenshot of Welcome to the JazzHr dashboard. Here's where you'll manage all your open jobs.Screenshot of With JazzHR, you'll get access to your own, customizable careers page.Screenshot of The candidate pipeline shows you what stage of the hiring process candidates are in.Screenshot of Easily communicate with candidates with bulk actions and custom email templates.Screenshot of JazzHR offers customizable evaluations and assessments.