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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Navattic

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Navattic enables go-to-market teams to instantly create interactive product demos. They help 150+ sales and marketing teams power product-led growth initiatives across the sales and marketing funnel. The solution helps users to: Convert Website Visitors: Drive more qualified leads with a new CTA. Engage Leads: Give prospects tailored product-led campaigns. Educate Prospects: Shorten the sales cycle and increase retention with proactive product education.N/A
    Pricing
    iContactNavattic
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactNavattic
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactNavattic
    Considered Both Products
    iContact
    No answer on this topic
    Navattic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    iContactNavattic
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Navattic
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    Navattic
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Navattic
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Navattic
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Navattic
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Navattic
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of iContact and Navattic
    Feature
    iContact
    -
    Ratings
    Navattic
    7.4
    8 Ratings
    3% below category average
    Lead nurturing automation00 Ratings7.18 Ratings
    Lead scoring and grading00 Ratings7.06 Ratings
    Data quality management00 Ratings6.78 Ratings
    Automated sales alerts and tasks00 Ratings7.98 Ratings
    Automated follow-ups00 Ratings8.33 Ratings
    Lead segmentation and distribution00 Ratings7.54 Ratings
    Lead Management Integrations
    Comparison of Lead Management Integrations features of iContact and Navattic
    Feature
    iContact
    -
    Ratings
    Navattic
    7.8
    8 Ratings
    4% above category average
    Integrations with advertising platforms00 Ratings8.45 Ratings
    Integrations with CRMs00 Ratings8.07 Ratings
    Integrations with data storage tools00 Ratings8.07 Ratings
    Integrations with lead automation tools00 Ratings7.08 Ratings
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of iContact and Navattic
    Feature
    iContact
    -
    Ratings
    Navattic
    7.1
    9 Ratings
    16% below category average
    KPI analytics00 Ratings7.97 Ratings
    Drop-off analytics00 Ratings7.48 Ratings
    A/B tests00 Ratings6.17 Ratings
    Form Building
    Comparison of Form Building features of iContact and Navattic
    Feature
    iContact
    -
    Ratings
    Navattic
    8.7
    9 Ratings
    4% above category average
    Drag & Drop editing00 Ratings9.18 Ratings
    Branding customization00 Ratings8.68 Ratings
    Different question types00 Ratings8.68 Ratings
    Conditional logic paths00 Ratings8.97 Ratings
    Embedded calculations00 Ratings8.54 Ratings
    Form templates00 Ratings8.77 Ratings
    Custom code00 Ratings8.03 Ratings
    Web embedding00 Ratings9.08 Ratings
    Mobile responsiveness00 Ratings7.98 Ratings
    Date picker00 Ratings8.86 Ratings
    File upload00 Ratings9.45 Ratings
    Dynamic content00 Ratings9.06 Ratings
    Best Alternatives
    iContactNavattic
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Dealfront
    Score8.4 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Dealfront
    Score8.4 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactNavattic
    Likelihood to Recommend
    8.0
    (45 ratings)
    9.3
    (3 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (6 ratings)
    9.0
    (3 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (9 ratings)
    -
    (0 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iContactNavattic
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Navattic
    Navattic is a powerful tool for product engagement, backed by amazing customer support. Despite its many capabilities, it’s quite intuitive and smooth to use, delivering great value for its cost from the start. Demos and tours look polished and provide a refreshing self-serve experience to users and prospects alike.
    Incentivized
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    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Navattic
    • Eye to detail on the visuals used whether modals, tool tips, different type of steps.
    • Voice over! Very good introduction
    • Easy to use, a plug and play kind of deal which I love
    Incentivized
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    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Navattic
    • Although I like the AI summarizations that highlight and add text in the proper steps, it still needs a human to review
    • Some features are hidden within another click like the next/back button or the beacons/highlights. Popular features shouldn't require too many additional clicks to get to.
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Navattic
    No answers on this topic
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Navattic
    The tool is easy to use on it's own but the Navattic team is also phenomenal to work with. They have been instrumental in helping us get set up and confident in building our own demos
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Navattic
    No answers on this topic
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
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    Navattic
    No answers on this topic
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Navattic
    No answers on this topic
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Navattic
    No answers on this topic
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Navattic
    Navattic was about half the price but not half the functionality. There are differences between the two but not enough to justify the price difference.
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Navattic
    No answers on this topic
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    Navattic
    • Our demo hub is the website page that contributes and retains most traffic
    • Increased time spent on the page
    • Reduced bounce rate
    Incentivized
    Read full review
    ScreenShots