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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Red Hat OpenShift

    Score9.1 out of 10
    N/AOpenShift is Red Hat's Cloud Computing Platform as a Service (PaaS) offering. OpenShift is an application platform in the cloud where application developers and teams can build, test, deploy, and run their applications.

    $0.08

    per hour

    Pricing
    iContactRed Hat OpenShift
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactRed Hat OpenShift
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactRed Hat OpenShift
    Considered Both Products
    iContact
    No answer on this topic
    Red Hat
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    315 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    268 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    322 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    218 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    255 Answers
    Features
    iContactRed Hat OpenShift
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Red Hat OpenShift
    Feature
    iContact
    6.6
    26 Ratings
    19% below category average
    Red Hat OpenShift
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Red Hat OpenShift
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Red Hat OpenShift
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Red Hat OpenShift
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Red Hat OpenShift
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of iContact and Red Hat OpenShift
    Feature
    iContact
    -
    Ratings
    Red Hat OpenShift
    8.4
    324 Ratings
    8% above category average
    Ease of building user interfaces00 Ratings8.6275 Ratings
    Scalability00 Ratings9.3309 Ratings
    Platform management overhead00 Ratings8.3290 Ratings
    Workflow engine capability00 Ratings8.6262 Ratings
    Platform access control00 Ratings8.3291 Ratings
    Services-enabled integration00 Ratings8.5273 Ratings
    Development environment creation00 Ratings8.6283 Ratings
    Development environment replication00 Ratings8.3270 Ratings
    Issue monitoring and notification00 Ratings7.9284 Ratings
    Issue recovery00 Ratings8.1279 Ratings
    Upgrades and platform fixes00 Ratings8.5285 Ratings
    Best Alternatives
    iContactRed Hat OpenShift
    Small Businesses
    Mad Mimi
    Score10 out of 10
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactRed Hat OpenShift
    Likelihood to Recommend
    8.0
    (45 ratings)
    9.1
    (339 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    9.3
    (26 ratings)
    Usability
    8.0
    (6 ratings)
    8.5
    (10 ratings)
    Availability
    9.0
    (1 ratings)
    5.5
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    9.0
    (125 ratings)
    Support Rating
    9.9
    (9 ratings)
    7.0
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    7.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (3 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    iContactRed Hat OpenShift
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
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    Red Hat
    Red Hat OpenShift, despite its complexity and overhead, remains the most complete and enterprise-ready Kubernetes platform available. It excels in research projects like ours, where we need robust CI/CD, GPU scheduling, and tight integration with tools like Jupyter, OpenDataHub, and Quiskit. Its security, scalability, and operator ecosystem make it ideal for experimental and production-grade AI workloads. However, for simpler general hosting tasks—such as serving static websites or lightweight backend services—we find traditional VMs, Docker, or LXD more practical and resource-efficient. Red Hat OpenShift shines in complex, container-native workflows, but can be overkill for basic infrastructure needs.
    Incentivized
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    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
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    Red Hat
    • We had a few microservices that dealt with notifications and alerts. We used OpenShift to deploy these microservices, which handle and deliver notifications using publish-subscribe models.
    • We had to expose an API to consumers via MTLS, which was implemented using Server secret integration in OpenShift. We were then able to deploy the APIs on OpenShift with API security.
    • We integrated Splunk with OpenShift to view the logs of our applications and gain real-time insights into usage, as well as provide high availability.
    Incentivized
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    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
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    Red Hat
    • I wouldn't necessarily say there is look everyday technology transform. I can see a trend wherein Red Hat OpenShift is adopting all the new technology trends and helping their customers align with their priorities and the emerging technology trends. I wouldn't call out various scope for development every day. There is scope for development. It is all how the organizations adopt it and how they deliver it to their customers. I don't want to call out there is scope for development. It's happening. It is a never ending process.
    • At the moment, I don't have anything to call out. We are experiencing Red Hat OpenShift and we can see every day they're coming up with new features as and when they come up with new features, we want to experience it more and more. We are looking for opportunities wherein this can be leveraged to help our users and partners.
    Incentivized
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    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Red Hat
    This is the current strategy for the company, most of the products in the organisation are aligning to Openshift and various use cases it support. Also lot of applications are being developed for AI use case, openshift.AI provides opportunity to host and leverage the AI capabilities for these applications
    Incentivized
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    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
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    Red Hat
    As I said before, the obserability is one of the weakest point of OpenShift and that has a lot to do with usability. The Kibana console is not fully integrated with OpenShift console and you have to switch from tab to tab to use it. Same with Prometheus, Jaeger and Grafan, it's a "simple" integration but if you want to do complex queries or dashboards you have to go to the specific console
    Incentivized
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    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Red Hat
    Redhat openshift is generally reliable and available platform, it ensures high availability for most the situations. in fact the product where we put openshift in a box, we ensure that the availability is also happening at node and network level and also at storage level, so some of the factors that are outside of Openshift realm are also working in HA manner.
    Incentivized
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    Performance
    iContact
    No answers on this topic
    Red Hat
    Overall, this platform is beneficial. The only downsides we have encountered have been with pods that occasionally hang. This results in resources being dedicated to dead or zombie pods. Over time, these wasted resources occasionally cause us issues, and we have had difficulty monitoring these pods. However, this issue does not overshadow the benefits we get from Openshift.
    Incentivized
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    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
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    Red Hat
    Their customer support team is good and quick to respond. On a couple of occassions, they have helped us in solving some issues which we were finding a tad difficult to comprehend. On a rare occasion, the response was a bit slow but maybe it was because of the festival season. Overall a good experience on this front.
    Incentivized
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    In-Person Training
    iContact
    No answers on this topic
    Red Hat
    I was not involved in the in person training, so i
    can not answer this question, but the team in my org worked directly
    with Openshift and able to get the in person training done easily, i did not
    hear problem or complain in this space, so i hope things happen
    seamlessly without any issue.
    Incentivized
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    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Red Hat
    We went thru the training material on RH webesite, i think its very descriptive and the handson lab sesssions are very useful. It would be good to create more short duration videos covering one single aspect of openshift, this wll keep the interest and also it breaks down the complexity to reasonable chunks.
    Incentivized
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    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Red Hat
    No answers on this topic
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Red Hat
    The Tanzu Platform seemed overly complicated, and the frequent changes to the portfolio as well as the messaging made us uneasy. We also decided it would not be wise to tie our application platform to a specific infrastructure provider, as Tanzu cannot be deployed on anything other than vSphere. SUSE Rancher seemed good overall, but ultimately felt closer to a DIY approach versus the comprehensive package that Red Hat OpenShift provides.
    Incentivized
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    Contract Terms and Pricing Model
    iContact
    No answers on this topic
    Red Hat
    It's easy to understand what are being billed and what's included in each type of subscription. Same with the support (Std or Premium) you know exactly what to expect when you need to use it. The "core" unit approach on the subscription made really simple to scale and carry the workloads from one site to another.
    Incentivized
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    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Red Hat
    This is a great platform to deployment container applications designed for multiple use cases. Its reasonably scalable platform, that can host multiple instances of applications, which can seamlessly handle the node and pod failure, if they are configured properly. There should be some scalability best practices guide would be very useful
    Incentivized
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    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
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    Red Hat
    • That is a complicated question and one that's not easy for me to answer. There's a lot of factors that go into all of the stuff that we just don't have an easy way of measuring. And we realize that while we're implementing Red Hat OpenShift, we've tried to start measuring some of that stuff, but we don't have a baseline to go on. So it's hard to say. What I can tell you is general experience with the platform has been extremely positive from the development aspect. Teams have been very, very happy with the speed at which they're able to do stuff. They've been happy with that. The way it works in one environment is exactly the way it works in the next environment because we don't have configuration drift, that type of thing, and has had very positive impacts. But we didn't have a baseline to start with. So I can't talk about getting there faster or anything like that.
    Incentivized
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    ScreenShots