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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ideagen Collaboration Portal

    Score9.1 out of 10
    N/AIdeagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.

    $10

    per user/per month

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    Ideagen Collaboration PortalWebex App
    Editions & Modules
    Huddle
    $10
    per user/per month
    Huddle Plus
    Contact sales team
    Huddle Premier
    Contact sales team
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    Ideagen Collaboration PortalWebex App
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Ideagen Collaboration PortalWebex App
    Considered Both Products
    Ideagen
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    600 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    523 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    606 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    440 Answers
    Features
    Ideagen Collaboration PortalWebex App
    Project Management
    Comparison of Project Management features of Ideagen Collaboration Portal and Webex App
    Feature
    Ideagen Collaboration Portal
    7.2
    6 Ratings
    7% below category average
    Webex App
    8.3
    638 Ratings
    7% above category average
    Task Management9.16 Ratings8.0362 Ratings
    Gantt Charts9.01 Ratings7.5173 Ratings
    Scheduling4.53 Ratings8.7501 Ratings
    Workflow Automation4.52 Ratings8.4244 Ratings
    Mobile Access6.46 Ratings8.8600 Ratings
    Search6.56 Ratings8.3512 Ratings
    Visual planning tools10.01 Ratings8.5278 Ratings
    Communication
    Comparison of Communication features of Ideagen Collaboration Portal and Webex App
    Feature
    Ideagen Collaboration Portal
    8.8
    5 Ratings
    10% above category average
    Webex App
    7.8
    680 Ratings
    2% below category average
    Chat10.03 Ratings9.1670 Ratings
    Notifications4.54 Ratings8.6661 Ratings
    Discussions9.03 Ratings8.6612 Ratings
    Surveys9.01 Ratings8.2349 Ratings
    Internal knowledgebase10.04 Ratings8.3307 Ratings
    Integrates with GoToMeeting9.01 Ratings8.4152 Ratings
    Integrates with Gmail and Google Hangouts10.01 Ratings2.1175 Ratings
    Integrates with Outlook9.02 Ratings8.8381 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Ideagen Collaboration Portal and Webex App
    Feature
    Ideagen Collaboration Portal
    7.6
    6 Ratings
    6% below category average
    Webex App
    8.0
    590 Ratings
    1% below category average
    Versioning9.16 Ratings8.1361 Ratings
    Video files7.35 Ratings8.5512 Ratings
    Audio files6.45 Ratings8.6511 Ratings
    Document collaboration6.56 Ratings8.4474 Ratings
    Access control6.56 Ratings8.3376 Ratings
    Advanced security features10.05 Ratings8.7390 Ratings
    Integrates with Google Drive8.01 Ratings5.1171 Ratings
    Device sync7.34 Ratings8.5365 Ratings
    Best Alternatives
    Ideagen Collaboration PortalWebex App
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ideagen Collaboration PortalWebex App
    Likelihood to Recommend
    9.1
    (6 ratings)
    8.6
    (747 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (34 ratings)
    Usability
    8.2
    (1 ratings)
    8.9
    (393 ratings)
    Availability
    -
    (0 ratings)
    9.3
    (13 ratings)
    Performance
    -
    (0 ratings)
    7.7
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (396 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.1
    (16 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (15 ratings)
    Ease of integration
    -
    (0 ratings)
    8.7
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (11 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.7
    (13 ratings)
    User Testimonials
    Ideagen Collaboration PortalWebex App
    Likelihood to Recommend
    Ideagen
    If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
    Incentivized
    Read full review
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
    Read full review
    Pros
    Ideagen
    • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
    • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
    • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.
    Incentivized
    Read full review
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Cons
    Ideagen
    • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
    • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
    • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
    Incentivized
    Read full review
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Ideagen
    No answers on this topic
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
    Read full review
    Usability
    Ideagen
    Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
    Incentivized
    Read full review
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
    Read full review
    Reliability and Availability
    Ideagen
    No answers on this topic
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
    Read full review
    Performance
    Ideagen
    No answers on this topic
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
    Read full review
    Support Rating
    Ideagen
    No answers on this topic
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
    Read full review
    In-Person Training
    Ideagen
    No answers on this topic
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Online Training
    Ideagen
    No answers on this topic
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
    Read full review
    Implementation Rating
    Ideagen
    No answers on this topic
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
    Read full review
    Alternatives Considered
    Ideagen
    We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at
    Incentivized
    Read full review
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
    Read full review
    Scalability
    Ideagen
    No answers on this topic
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
    Read full review
    Return on Investment
    Ideagen
    • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
    • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
    • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
    Incentivized
    Read full review
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    ScreenShots

    Ideagen Collaboration Portal Screenshots

    Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview