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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IDERA SQL Diagnostic Manager

    Score8 out of 10
    N/ASQL Diagnostic Manager for Microsoft SQL Server helps database administrators to find and fix Microsoft SQL Server performance problems in physical, virtual, and cloud environments. Unlike its competition, it provides effective scalability, advanced SQL query analysis and optimization, prescriptive analysis with corrective SQL scripts, powerful automated alert responses, broad PowerShell integration, complete customization, and extensive support for current and legacy Microsoft SQL Server and…

    $1,996

    per instance with first year maintenance included

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    IDERA SQL Diagnostic ManagerNew Relic
    Editions & Modules
    Standard via eCommerce
    1,996.00
    per instance with first year maintenance included
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    IDERA SQL Diagnostic ManagerNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IDERA SQL Diagnostic ManagerNew Relic
    Considered Both Products
    Idera, Inc.
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    68 Answers
    Features
    IDERA SQL Diagnostic ManagerNew Relic
    SQL Performance Monitoring
    Comparison of SQL Performance Monitoring features of IDERA SQL Diagnostic Manager and New Relic
    Feature
    IDERA SQL Diagnostic Manager
    8.0
    7 Ratings
    2% below category average
    New Relic
    -
    Ratings
    Performance dashboard9.07 Ratings00 Ratings
    Intelligent alerting8.07 Ratings00 Ratings
    Top SQL9.07 Ratings00 Ratings
    Historical trend data9.06 Ratings00 Ratings
    Virtualization support5.06 Ratings00 Ratings
    Best Alternatives
    IDERA SQL Diagnostic ManagerNew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    SolarWinds SQL Sentry
    Score10 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    SolarWinds SQL Sentry
    Score10 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IDERA SQL Diagnostic ManagerNew Relic
    Likelihood to Recommend
    9.0
    (8 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (16 ratings)
    Usability
    -
    (0 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    IDERA SQL Diagnostic ManagerNew Relic
    Likelihood to Recommend
    Idera, Inc.
    SQL Server [Business Intelligence] Manager is useful for tracking performance across SSIS, SSRS and SSA and have the data represented in dashboards. It helps improve performance and helps end users. However, several features are redundant for smaller organization that can use the tools that comes with existing Microsoft products. These features also takes time to learn and use.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Idera, Inc.
    • SQLdm does a good job of providing information at a high level, but also allows me to drill down to specific queries and events if needed. I don't always need to sift through tons of details to get the information I need. It also gives a very wide range of information from SQL specific metrics, to OS metrics, to VM metrics, all the way up to host server metrics.
    • I like how the alert and notification system can be customized. For example, if you know a certain server regularly has long-running queries, you can adjust the alert to not fire unless a query has been running for 30 minutes while the rest of the servers fire after 30 seconds. That is very helpful in not being bombarded at dinner with alerts from a server similar to, "I've been at 90% cpu for 26 milliseconds!!!!!!!...and now it's back down to 30%" Good information to know, but not something you need to literally lose sleep over.
    • I like how you can configure different servers to be monitored differently. For example, you can have a group of servers called DEVELOPMENT that you can turn on heavier monitoring on so you can test how changes in applications might affect the SQL environment, but in the PRODUCTION group, you may only want to enable the heavier analysis and logging when performance issues are actively being reported.
    Incentivized
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    Idera, Inc.
    • Windows client has some issues. When you have small time intervals for your data collection, it can cause the client to become unresponsive and require you to restart it.
    • It takes more time to get the web client running than it does to get the windows client running.
    • The visualizations have been the same for the last eight years--could use a little bit of a refresh.
    Incentivized
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    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    Idera, Inc.
    No answers on this topic
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Idera, Inc.
    No answers on this topic
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Idera, Inc.
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Idera, Inc.
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Idera, Inc.
    No answers on this topic
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Idera, Inc.
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Alternatives Considered
    Idera, Inc.
    IDERA SQL Diagnostic Manager for SQL, Redgate SQL, and MonitorLogicMonitor are similar products to each other. We decided on IDERA SQL Diagnostic Manager for SQL because our experience with locating heavy queries has been very good and it provides real-time monitoring of all servers and databases. It also allows you to have a large volume of historical data which allows you to analyze trends in the databases.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    Idera, Inc.
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    Idera, Inc.
    • Allows us to quickly set up ETL processes as soon as we installed SQL Server.
    • There's a lot of free/paid resources available online, decreasing development time.
    • A tool with plenty of experienced developers.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots

    IDERA SQL Diagnostic Manager Screenshots

    Screenshot of SQL Diagnostic Manager for SQL Server