ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.
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SAP Integration Suite
Score8.5 out of 10
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SAP Integration Suite is a modern, secure integration platform as a service (iPaaS) that connects applications, data, processes, and AI agents across SAP and non‑SAP environments.
$11,199
per year
Pricing
ignio AIOps
SAP Integration Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ignio AIOps
SAP Integration Suite
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Access to free tier services does not expire while there is an active Pay-As-You-Go or CPEA account with SAP. Once a free tier service limit has been reached users have the option to update from a free to a paid service plan in the same account.
It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
Good at: 1. Integrations with in SAP applications, especially with event based triggers 2. Can be integrated very well with other BTP services to attain Batch processing and store credentials 3. Supports many authentication models Improvements: 1. No version history available compared to as it is available in S4HANA 2. Need a lot of improvement in git hub connections
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
Provide more pre-built integrations to use within SuccessFactors or other modules instead of everything having to be custom built
Support is unable to provide advice on custom builds so you often have to engage a 3rd party partner
Works best when you have the functional and technical teams working together. Otherwise, the system is too technical for a functional user to create integration and a technical user not always understand the functional perspective
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It is in place, our system integrators are familiar with it, and it fits into the ecosystem. A better user interface, flow build and debugging experience would see it grow, many technical staff do not enjoy using it for this reason, however it is quite capable and powerful behind this one shortcoming.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The user interface is messy and not intuitive. It has a steep learning curve, and flows developed around are easy to make a mess with layout and can be difficult to follow. The debugging is also quite difficult, it takes some time to figure out how to follow the flow and examine data. Error handling is also difficult and not intuitive, it is better to let some errors leak and monitor through ALM.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
The support for SAP Integration Suite is satisfactory. We leverage SAP support through our manage services partner. So far, we have not had many major issues. One concern, to make our rating a ten, would be turnaround time on high priority incidents. SAP Integration Suite drives our key business functions forward. Without a reasonable service level agreement on turnaround, we sometimes find us running into issues running pay, etc.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Before deploying SAP Integration Suite, we assessed Oracle Financial Services Analytics and IBM Risk Analytics. While Oracle had proved its mettle in the exceptional database support and IBM in presenting risk model tools, SAP Integration Suite overwhelmed others by being effortlessly integrated with our existing banking framework.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
