ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.
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Tricentis Tosca
Score 8.2 out of 10
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Tricentis Tosca provides an approach to test
automation that is AI-powered, codeless, and end-to-end so it can test
everything in a complex IT landscape, to ensure business processes
work flawlessly no matter where changes occurs.
Its 160+ technology support helps users test everything at
the UI, API and data layer, including virtually any enterprise, custom,
homegrown and mobile application.
With its model-based approach, Tosca enables business,
QA and IT teams to…
It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
Tricentis Tosca is well suited for packaged applications like SAP, Salesforce, Workday, etc. It also works well with API testing and Web UI testing. Tosca is highly suited for Projects which require a high level of collaboration between team members across different locations. It's less suited for mobile automation, Reporting, and test scenarios with high input data.
There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
It does have a steep learning curve, A tool is often perceived capable of doing only what its user is able to achieve in accomplishing while using it. For this reason, its very necessary if for the team at Tricentis to continue doing the great work they are doing to train early adopters of this fantastic tool.
We aim to renew Tosca for our organization. What we lose in license cost is gained by having employee that do not need programming background. We also recoup a lot of the cost on the rapidity of automation. Only the support we might not use as much. I believe Tosca is here to stay at our organization
ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
It can be a challenge for new users who have never used an automation tool. For example, it is hard to understand the layout of the screen and where to find how to update the data. The interface can be overwhelming at first.
We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
Tricentis team was very supportive. Support is expensive but they helped us at many level. Setting up timeline, implementation, precise questions on automation challenges. We had an account manager and technical people we could as to talk to. Support was generally timely and helping. They often proposed to come on site to help us which would cost more but could be helpful
I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
Tricentis Tosca is codeless and therefore easier to use. It's a great tool for people that would start doing automation and have no coding background. It seems like it has the same capabilities as other test automation suites but I felt it lacked a bit of capabilities on the test management suite such as defects test suites organizations etc
After implementing Tosca we were able to reduce the cycle time that was spent on executing regression tests manually. I would say TOSCA was able to reduce close to 30% of the time that was spent for executing test cases manually.
