Image Relay vs. MediaValet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Image Relay
Score 9.5 out of 10
N/A
Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A
MediaValet
Score 9.9 out of 10
N/A
MediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.N/A
Pricing
Image RelayMediaValet
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Image RelayMediaValet
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Image RelayMediaValet
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Image Relay
-
Ratings
MediaValet
8.0
9 Ratings
20% above category average
Dashboards00 Ratings8.28 Ratings
Standard reports00 Ratings8.06 Ratings
Custom reports00 Ratings7.65 Ratings
Data exportability00 Ratings8.27 Ratings
Content analytics00 Ratings7.97 Ratings
DAM Features
Comparison of DAM Features features of Product A and Product B
Image Relay
-
Ratings
MediaValet
8.2
18 Ratings
1% above category average
Uploading assets00 Ratings8.517 Ratings
Downloading assets00 Ratings8.818 Ratings
Categories00 Ratings8.417 Ratings
Asset storage00 Ratings8.716 Ratings
Asset sharing00 Ratings8.517 Ratings
Asset search00 Ratings7.817 Ratings
Tagging system00 Ratings7.716 Ratings
Content editing00 Ratings7.911 Ratings
Metadata00 Ratings8.18 Ratings
Collections00 Ratings8.511 Ratings
User access00 Ratings8.315 Ratings
DAM Integrations00 Ratings8.06 Ratings
DAM API00 Ratings7.85 Ratings
Workflow automations00 Ratings7.97 Ratings
Related asset discovery00 Ratings7.410 Ratings
Best Alternatives
Image RelayMediaValet
Small Businesses
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
Storyblok
Storyblok
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Image RelayMediaValet
Likelihood to Recommend
9.5
(28 ratings)
8.6
(33 ratings)
Likelihood to Renew
8.6
(2 ratings)
8.7
(4 ratings)
Usability
9.0
(28 ratings)
9.1
(1 ratings)
Support Rating
7.9
(28 ratings)
8.0
(5 ratings)
Implementation Rating
9.1
(1 ratings)
8.6
(2 ratings)
User Testimonials
Image RelayMediaValet
Likelihood to Recommend
Image Relay
Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
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MediaValet
MediaValet is an exceptional tool for our end users. We upload the images and they find them. Most often with great ease. Had we known how many images we would be adding, and our different audiences from the start, we might have set up our file structure a little differently.
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Pros
Image Relay
  • Enables us to organize a large number of files in an easy-to-use format
  • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
  • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
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MediaValet
  • I love that we can add keywords. It makes finding assets very easy.
  • I love the fact we can make lightboxes. It makes sending assets to different people easy.
  • They are always adding more features to MediaValet to make it better.
  • I love that we're not limited to which types of files we can upload to MediaValet.
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Cons
Image Relay
  • The AI tagging terms are too generic to really be helpful to us.
  • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
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MediaValet
  • More flexibility/features when using Lightboxes
  • Replace an old version of an asset with a newer one without having to check-out, then check-in
  • Sharing an asset or a set of assets via a share link -- would be great to generate shorter, dynamic URLs for sharing as opposed to the longer string URLs it currently generates
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Likelihood to Renew
Image Relay
I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
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MediaValet
It is not only likely, but we have been doing it for more than 6 years. We have even had the service since before I joined the company. The service works well for me and I hope that this service will continue to be renewed next year, as not having it would make my job more complicated.
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Usability
Image Relay
Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
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MediaValet
New staff is able to use our DAM with an hour of training.
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Support Rating
Image Relay
Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
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MediaValet
The team is very responsive to requests and makes a point to provide feedback or status updates before confirming solutions.
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Implementation Rating
Image Relay
The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
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MediaValet
I mainly use MediValet to send special medical images to our partners. Collaboration with other companies is very simplified through MediaValet. The qualitatively uploaded images can be excactly assigned and organised through various filters. It is much clearer and easier for our partners to understand when the images have been accurately labelled and assigned beforehand.
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Alternatives Considered
Image Relay
We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
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MediaValet
Asset sharing and organization is better, more user friendly, and more appealing within MediaValet. The layout and flexibility give these portals a much more professional look and feel. Both internally and externally we have appreciated the output of these specific portals much more than what we had been attempting to share with these other programs.
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Return on Investment
Image Relay
  • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
  • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
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MediaValet
  • While we have had MediaValet only for a short period, we are already seeing improvements in how quickly certain projects can be completed.
  • I recently created an Annual Report which had a lot of big image files and data tables and using a Lightbox with our design agency to share these files saved us a huge amount of time.
  • As we roll out MediaValet to the teams, staff are becoming more aware of the quality, amount, and value of our best assets.
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ScreenShots

MediaValet Screenshots

Screenshot of Audio/Video IntelligenceScreenshot of Video IntelligenceScreenshot of MediaValet IntegrationsScreenshot of Branded PortalsScreenshot of Advanced Search