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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InEight

    Score7.4 out of 10
    N/AInEight's modular project controls software connects complex project data to improve visibility and delivery in capital construction.N/A

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    InEightZoho CRM
    Editions & Modules
    No answers on this topic
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    InEightZoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional DetailsInEight offers a modular, integrated project controls platform. Because the InEight platform covers the entire construction lifecycle, customers purchase the software based on their specific needs – purchasing stand-alone products, a bundle of products, or the entire platform. As a result, the pricing will vary depending on the specific product, number of users and length of contract. Once InEight has identified the highest impact areas, they offer potential customers a custom proposal. The options they consider include: Per user pricing: typically annual subscriptions. Revenue-based: using a percentage of the customer’s revenue. Project-based: software use dedicated to a specific project or program of work.—
    More Pricing Information
    Features
    InEightZoho CRM
    Reporting & Analytics
    Comparison of Reporting & Analytics features of InEight and Zoho CRM
    Feature
    InEight
    6.9
    25 Ratings
    11% below category average
    Zoho CRM
    -
    Ratings
    Dashboards6.822 Ratings00 Ratings
    Standard reports6.724 Ratings00 Ratings
    Custom reports6.424 Ratings00 Ratings
    Data exportability7.724 Ratings00 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of InEight and Zoho CRM
    Feature
    InEight
    6.7
    28 Ratings
    13% below category average
    Zoho CRM
    -
    Ratings
    Plan distribution & viewing6.623 Ratings00 Ratings
    Plan markups & sharing7.522 Ratings00 Ratings
    Issue tracking & punchlists7.222 Ratings00 Ratings
    Photo documentation6.322 Ratings00 Ratings
    Jobsite reports7.217 Ratings00 Ratings
    Document sharing6.428 Ratings00 Ratings
    RFI tools6.722 Ratings00 Ratings
    Collaboration & approvals7.026 Ratings00 Ratings
    As-built drawings6.823 Ratings00 Ratings
    Mobile app6.721 Ratings00 Ratings
    Submittal design and management6.520 Ratings00 Ratings
    Checklists6.520 Ratings00 Ratings
    Meeting Minutes6.718 Ratings00 Ratings
    Specifications6.319 Ratings00 Ratings
    Change orders6.520 Ratings00 Ratings
    Estimating
    Comparison of Estimating features of InEight and Zoho CRM
    Feature
    InEight
    6.7
    23 Ratings
    12% below category average
    Zoho CRM
    -
    Ratings
    Takeoff tools6.110 Ratings00 Ratings
    Job costing6.821 Ratings00 Ratings
    Cost databases6.511 Ratings00 Ratings
    Cost calculator6.622 Ratings00 Ratings
    Bid creation7.221 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings8.7280 Ratings
    Workflow management00 Ratings8.6267 Ratings
    Territory management00 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.4249 Ratings
    Contract management00 Ratings8.9204 Ratings
    Quote & order management00 Ratings9.0204 Ratings
    Interaction tracking00 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings8.7214 Ratings
    Call center management00 Ratings8.6173 Ratings
    Help desk management00 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.8262 Ratings
    Email marketing00 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings8.7181 Ratings
    Reporting00 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.2236 Ratings
    Customizable reports00 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings8.7276 Ratings
    Custom objects00 Ratings8.1223 Ratings
    Scripting environment00 Ratings9.2179 Ratings
    API for custom integration00 Ratings7.7204 Ratings
    Security
    Comparison of Security features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings8.7262 Ratings
    Social CRM
    Comparison of Social CRM features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.7165 Ratings
    Social engagement00 Ratings8.4157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.9208 Ratings
    Compensation management00 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of InEight and Zoho CRM
    Feature
    InEight
    -
    Ratings
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    InEightZoho CRM
    Small Businesses
    CMiC Construction Platform
    Score7.5 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Autodesk Build
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Revit
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InEightZoho CRM
    Likelihood to Recommend
    9.6
    (38 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    7.6
    (42 ratings)
    Usability
    7.9
    (5 ratings)
    7.8
    (172 ratings)
    Availability
    9.1
    (1 ratings)
    8.8
    (7 ratings)
    Performance
    6.4
    (1 ratings)
    8.5
    (8 ratings)
    Support Rating
    6.2
    (34 ratings)
    6.1
    (69 ratings)
    In-Person Training
    7.3
    (1 ratings)
    8.0
    (1 ratings)
    Online Training
    8.2
    (1 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    8.6
    (3 ratings)
    5.6
    (16 ratings)
    Configurability
    9.1
    (1 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    6.4
    (10 ratings)
    7.2
    (5 ratings)
    Product Scalability
    7.0
    (22 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    7.8
    (13 ratings)
    User Testimonials
    InEightZoho CRM
    Likelihood to Recommend
    InEight
    For engineering and constructions project, InEight Document is one of the best out there. It is flexible, end-user and admin friendly and has enough features for any size company. If you need to be able to track documentation and have good revision control, easy review workflows, and good transmittal workflows, InEight Document is great.
    Incentivized
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    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
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    Pros
    InEight
    • Tagging segments of work.
    • User defined views and descriptions for all screens.
    • Customizable ribbons to provide an efficient use of the software.
    • Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review.
    • You can bid the work as you would build it, in detail.
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    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
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    Cons
    InEight
    • Provide a simpler version (cliff notes) of the knowledge database
    • Offer versions of InEight for smaller companies, i.e. less than 20 emplyees, under $5M in revenue
    • When an estimate is complete, offer a dialog box to ask if the job was won, lost, or still in progress. We tend to leave most of our estimates in the bidding column. This is a user error, but the prompt would be helpful.
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    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
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    Likelihood to Renew
    InEight
    Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.
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    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
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    Usability
    InEight
    I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering
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    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
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    Reliability and Availability
    InEight
    It has never gone offline or became unavailable during our time with the system
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    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
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    Performance
    InEight
    Sometimes the pages take a while to respond, specially when editing parameters.
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    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
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    Support Rating
    InEight
    Why do we call support? Always because some things got broken, right? And when it happens, the likelihood of us getting in troubles waiting the support to fix it, it's tremendously high, almost certain. Through my experience with InEight, I'm really concerned whenever I see an update message in the screen, we got really used to see errors in reports right after an update is released. You can see by my tickets, that some of my issues last too long, as client perspective. We had to send messages to our clients excusing us for the weekly report that is being shared due to internal issues, not once, not twice.
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
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    In-Person Training
    InEight
    The support we had was phenomenal and very detail oriented, which was a necessity during the implementation phase and level of complexity of the projects we had ongoing at that time.
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    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
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    Online Training
    InEight
    We received the same level of quality, attention and dedication that was delivered during the in person training sessions.
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    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
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    Implementation Rating
    InEight
    Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.
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    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
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    Alternatives Considered
    InEight
    Both Sage Estimating and InEight programs have their unique capabilities. Sage Estimating is much more configured for use in detailed construction, the majority of which are for non-nuclear projects. InEight has so many more capabilities, especially in creating our own libraries of data, which are vital in creating an estimate. The ability to access historical data (pricing), is an outstanding feature of the program.
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
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    Contract Terms and Pricing Model
    InEight
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
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    Scalability
    InEight
    InEight is a good system that has scaled nicely as the company has grown. the tools are still readily available and applicable for our larger scope of work. It has kept up with the growth of the company very nicely
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    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
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    Professional Services
    InEight
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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    Return on Investment
    InEight
    • the positive impact is that it has helped us better gauge staffing and staff jobs appropriately
    • negative impact is that it takes a lot of time for new users to learn the software
    • the positive impact is that many of our clients use it, making collaboration easier with them
    • positive impact is that we can see our percent complete easier
    • positive impact is that it is easier to share documents to our team internally
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    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
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    ScreenShots

    InEight Screenshots

    Screenshot of InEight Estimate’s Benchmarking feature, which allows users to compare high, low, and average costs, as well as productivity rates from past projects, to visually assess whether current estimates fall within a realistic range. With historical performance data at their fingertips, estimators can bid more strategically and deliver more reliable, data-driven estimates.Screenshot of InEight Estimate’s CBS Register, which provides a user-specific view of an estimate, allowing users to create unlimited WBS structures and custom rollups. With parametric cost item assemblies, estimators can generate more accurate, reliable, and data-driven estimates.Screenshot of InEight Document’s Dashboard, that delivers a centralized, visual view of project information across all modules. Interactive dashboard tiles make it easy to track document activity and maintain visibility into project performance.Screenshot of InEight Document’s Gallery, which offers a comprehensive visual library of all project-related files—including drawings, photos, and documents—so teams can quickly access and manage the content they need from one intuitive location.Screenshot of InEight Schedule’s Risk Management feature, which enables project teams to evaluate schedules through a risk-adjusted lens. By visualizing scenarios with varying confidence levels, teams can anticipate potential impacts and plan with greater certainty.Screenshot of InEight Change’s PCO Summary dashboard that delivers a visual summary of all potential change orders. This helps project teams evaluate impacts, track approvals, and manage changes proactively for better cost and scope control.

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.