Infosec IQ vs. KnowBe4 PhishER/PhishER Plus

Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.

Incentivized

It is great for giving employees an easy to use tool to report phishing emails & is a good assistant to the IT Security Team reviewing those reports to make a determination & respond accordingly. there are some good automation capabilities like automatically detection spoofs of executives or automatically labelling clean emails & sending notification to reporter.

Incentivized

• The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
• The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
• Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.

• Well structured KMSAT, PAB is a great addition.
• Good Training Library, ability to customize templates
• Phish/ER opens a windows to types & volume of suspect emails and allows admins to act upon.
• "Rooms" in Phish/ER, to me, is considered my entry point to start my admin duties.
• PAB and Phish/ER work very well together.
• KnowBe4 Learner App is a great addition.

Incentivized

• Phishing simulation sending configurations can be complex and cumbersome.
• Reports and report options could be better. More canned reports and better data sorting & filtering.
• Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse.

Incentivized

• Implementing the email blocklist into automated workflows
• Consolidating reported emails in the inbox view by IP, attack type, subject
• Scan function occasionally reports email as unknown, which requires manual remediation
• More categories for threat emails (credential harvesting, social engineering, threat, phishing, malware, etc)

Incentivized

So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats

Incentivized

When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.

Incentivized

It works very good for our company because it is easy to maintain and easy to keep track of people who followed the trainings. We can add and remove people very easily and can keep track of the trainings. Because of this, we are able to chase users that did not follow their training yet and can make sure the company is aware of security risks.

Incentivized

The PhishER program works well in identifying phishing emails and blocking them. If it is unsure of emails based on the rules/actions we have in place it leaves the email in the PhishER inbox and we can manually review the email to determine if it is clean, spam or a threat. If determined a threat it gets added to the blocklist and will be blocked if any future emails are submitted.

Incentivized

the only time we needed support, the team was very responsive

Incentivized

InfoSec system has been up 100% since we started. never had a latency issue

Incentivized

We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.

Incentivized

Responses to questions were answered quickly and accurately.

preparing a presentation and a step by step was really easy

Incentivized

It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.

Incentivized

Work with support or rep for some basic steps, the rest is pretty straight foward.

Incentivized

Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.

Incentivized

Abnormal is on an entirely nother level both in cost and functionality. Costs is 25x but is borderline magic. Barracuda was finicky and cost more. Defender for email we already had but falls short in a lot of areas, especially with the reporting piece.

Incentivized

Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.

Incentivized

the same system is setup for all users

Incentivized

They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace

Incentivized

• When we were threatened with a major price hike, we were able to transition to Infosec IQ at our current cost despite being a new account and the delta cost difference being high.
• Allowing our larger clients to access and administrate themselves cuts down on requests.
• The Outlook plug-in minimizes tickets asking our technicians 'is this spam?'

Incentivized

• The KnowBe4 PhishER was purchased by us to provide an easy tool that will help the end-users to report suspicious emails and also help us to analyze all the reported emails in one place and this tool fits our requirements.
• The price of KnowBe4 PhishER is not too expensive, with the features it provides and the capabilities this tool has, it is a reasonable price and you will get a discount and extra months as well if you are looking for a long-term contract.
• In terms of technical aspects, it detects the pattern, URL and malicious files in the email perfectly.

Incentivized