Interact Software vs. Socialtext (discontinued) vs. Workplace from Meta (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Interact Software
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Interact's employee experience platform consolidates fragmented workplace communications into a centralized system with the goal of increasing engagement across global enterprises. The platform delivers targeted content across mobile, email, and digital signage. Key features include AI-powered personalization, built-in analytics tracking engagement metrics, and community-building tools. Unlike general intranet solutions, Interact specializes exclusively in employee experience optimized for…N/A
Socialtext (discontinued)
Score 10.0 out of 10
N/A
Social Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.
$1
Starting Price Per Month
Workplace from Meta (discontinued)
Score 8.0 out of 10
N/A
Workplace was a business communication tool from Meta with features like Live Video and Groups, that connected employees. Its discontinuation began in August of 2025, and by June 2026 a full shutdown is anticipated.N/A
Pricing
Interact SoftwareSocialtext (discontinued)Workplace from Meta (discontinued)
Editions & Modules
No answers on this topic
Socialtext
$1.00
Starting Price Per Month
No answers on this topic
Offerings
Pricing Offerings
Interact SoftwareSocialtext (discontinued)Workplace from Meta (discontinued)
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Interact SoftwareSocialtext (discontinued)Workplace from Meta (discontinued)
Features
Interact SoftwareSocialtext (discontinued)Workplace from Meta (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Interact Software
-
Ratings
Socialtext (discontinued)
7.6
1 Ratings
2% below category average
Workplace from Meta (discontinued)
-
Ratings
Task Management00 Ratings8.01 Ratings00 Ratings
Gantt Charts00 Ratings7.01 Ratings00 Ratings
Scheduling00 Ratings9.01 Ratings00 Ratings
Workflow Automation00 Ratings8.01 Ratings00 Ratings
Mobile Access00 Ratings4.01 Ratings00 Ratings
Search00 Ratings9.01 Ratings00 Ratings
Visual planning tools00 Ratings8.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Interact Software
-
Ratings
Socialtext (discontinued)
7.2
1 Ratings
11% below category average
Workplace from Meta (discontinued)
-
Ratings
Chat00 Ratings7.01 Ratings00 Ratings
Notifications00 Ratings6.01 Ratings00 Ratings
Discussions00 Ratings9.01 Ratings00 Ratings
Surveys00 Ratings4.01 Ratings00 Ratings
Internal knowledgebase00 Ratings10.01 Ratings00 Ratings
Best Alternatives
Interact SoftwareSocialtext (discontinued)Workplace from Meta (discontinued)
Small Businesses
HCL Connections
HCL Connections
Score 9.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Flock
Flock
Score 9.4 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Zoho Cliq
Zoho Cliq
Score 8.9 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
Axonify
Axonify
Score 10.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Interact SoftwareSocialtext (discontinued)Workplace from Meta (discontinued)
Likelihood to Recommend
9.0
(2 ratings)
10.0
(2 ratings)
7.8
(54 ratings)
Likelihood to Renew
-
(0 ratings)
6.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
5.6
(2 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
8.4
(21 ratings)
User Testimonials
Interact SoftwareSocialtext (discontinued)Workplace from Meta (discontinued)
Likelihood to Recommend
Interact Software
Great for social media quizzes, shopping guides, lead qualification, progressive profiling, and any application where asking a series of questions can be used to gain a better understanding of customers and contacts.
Read full review
Discontinued Products
We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Read full review
Discontinued Products
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
Read full review
Pros
Interact Software
  • The system was particularly useful during the coronavirus pandemic as it helped foster communication between colleagues and allowed us to create various fun and interactive morale-boosting activities.
  • The service desk is responsive and Interact is quick to point out any service issues.
Read full review
Discontinued Products
  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Read full review
Discontinued Products
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
Read full review
Cons
Interact Software
  • Payment steps
  • Pipedrive integration
  • Google tag manager integration
Read full review
Discontinued Products
  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Read full review
Discontinued Products
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
Read full review
Likelihood to Renew
Interact Software
No answers on this topic
Discontinued Products
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Read full review
Discontinued Products
No answers on this topic
Usability
Interact Software
No answers on this topic
Discontinued Products
No answers on this topic
Discontinued Products
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
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Support Rating
Interact Software
No answers on this topic
Discontinued Products
No answers on this topic
Discontinued Products
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
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Alternatives Considered
Interact Software
Interact is great for basic integrated quizzes and forms. The other tools are much more robust in terms of mobile friendliness, integrated payment steps, file upload, Google Tag Manager integration (track and segment via your favorite marketing automation platform), etc. Typeform is a much more robust platform.
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Discontinued Products
I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Read full review
Discontinued Products
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
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Return on Investment
Interact Software
  • In my very particular opinion, we can say that this tool has not generated any negative aspect for us, so we are comfortable.
Read full review
Discontinued Products
  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Read full review
Discontinued Products
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
Read full review
ScreenShots

Interact Software Screenshots

Screenshot of an example homepageScreenshot of the Mobile experienceScreenshot of the Mobile Social appScreenshot of the Email Newsletter Builder