Chose Mailjet
Intercom vs. Mailjet
Intercom vs. Mailjet
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Mailjet | N/A | Mailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs. EMAIL MARKETING Mailjet’s user interface is available in 5 languages (English, French, German, Spanish, and Italian) and enables marketing teams to create, test, and send emails. Its drag & drop email builder helps users create responsive emails. The user management… | $7.49 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | BASIC - All of Mailjet’s core features for a low price. PREMIUM - Advanced features to leverage email strategy. | ||||||||||||||
More Pricing Information |
Intercom | Mailjet | |
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Considered Both Products | Intercom No answer on this topic | Mailjet |
Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Email & Online Marketing |
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Reporting & Analytics |
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Intercom | Mailjet | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Mad Mimi Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Mailjet | |
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Likelihood to Recommend | 9.0 (260 ratings) | 3.6 (14 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (168 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Mailjet | |
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Likelihood to Recommend | Intercom | Sinch (formerly CLX Communications) |
Pros | Intercom | Sinch (formerly CLX Communications) |
Cons | Intercom | Sinch (formerly CLX Communications) |
Likelihood to Renew | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Usability | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Reliability and Availability | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Performance | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Support Rating | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Online Training | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Implementation Rating | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Alternatives Considered | Intercom | Sinch (formerly CLX Communications) |
Return on Investment | Intercom | Sinch (formerly CLX Communications) |
ScreenShots | Intercom Screenshots | Mailjet Screenshots |