InterSystems IRIS vs. LogicMonitor

Intersystems IRIS is a really great tool for Interoperability. It has so many capabilities out of the box and then such a great developer community on top of that, that there are really no limits to what you can do in terms of data manipulation and translation. Personally I find it to be a great tool if you are looking for Interoperability software.

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For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.

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• Connecting with mutliple vendor platforms and systems allowing us to consume and provide data as needed.
• Allowed us to implement our own RESTful api engine to server data to our internal applications.
• Setting up their recommendations for high availability allow us to perform server maintenance with minimal down time to our users.

• It shows us system issues right away so we can fix them fast.
• It finds new devices on its own, so we do not miss anything.
• It alerts us only when something really unusual happens.
• Its dashboards make it easy for everyone to see system health.
• It helps us see trends so we are ready for busy times.

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• Enhanced documentation, more comprehensive and user-friendly documentation, including detailed tutorials and examples
• Improving compatibility and integrations with others programming languages
• Introducing tools and techniques to optimize the performance of ObjectScript applications, such as profiling tools, performance monitoring utilities, and code optimization guidelines
• A better compatibility with Python libraries

• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

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This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

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The interface is very intuitive, the documentation is very good so it is not complicated to operate.

The security is complex, but you can create a special role to access and the user ONLY can operate with the part that it allows.

Also, you can examine the data very quick with the SQL Browser integrated.

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

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The InterSystems WRC has always been helpful and responsive. The folks I have spoken with are always understanding of our needs and questions and regardless of if the question is simple or complex we are always met with the same professionalism and helpfulness every time. I have no hesitations contacting InterSystems for help!

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

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Add good training

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The training is good but room to improve

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Will done based on a proper planning, so this will makes execution more easier and better.

The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.

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We are using InterSystems IRIS [especially] for database operations as the query performance is really good for [a large] amount of customer data. You can easily integrate for any application like web, desktop, and many more. It also provides BI functionality which is also very easy to implement using InterSystems IRIS[.]

Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.

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Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

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Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

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• Very Fast and scalable software to deal with big data flow, safe and robust.
• The studio IDE is quite old fashion and lacks a few facilities
• amazing for complex data consumption, its milyi-model capability wich allows multiple different models for a single set of codes.

• We Eliminated an on-prem monitoring tool which was in excess of 25 servers
• A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
• Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info