InterSystems IRIS vs. New Relic

Intersystems IRIS is a really great tool for Interoperability. It has so many capabilities out of the box and then such a great developer community on top of that, that there are really no limits to what you can do in terms of data manipulation and translation. Personally I find it to be a great tool if you are looking for Interoperability software.

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New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example

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• Connecting with mutliple vendor platforms and systems allowing us to consume and provide data as needed.
• Allowed us to implement our own RESTful api engine to server data to our internal applications.
• Setting up their recommendations for high availability allow us to perform server maintenance with minimal down time to our users.

• It gives us insights of applications, infrastructure, clouds very well.
• The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
• It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.

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• Enhanced documentation, more comprehensive and user-friendly documentation, including detailed tutorials and examples
• Improving compatibility and integrations with others programming languages
• Introducing tools and techniques to optimize the performance of ObjectScript applications, such as profiling tools, performance monitoring utilities, and code optimization guidelines
• A better compatibility with Python libraries

• And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
• Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
• With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.

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The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

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The interface is very intuitive, the documentation is very good so it is not complicated to operate.

The security is complex, but you can create a special role to access and the user ONLY can operate with the part that it allows.

Also, you can examine the data very quick with the SQL Browser integrated.

I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

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Never observed an outage

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there are times where browser cache will cause issues that require you to clear your browser before continuing.

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The InterSystems WRC has always been helpful and responsive. The folks I have spoken with are always understanding of our needs and questions and regardless of if the question is simple or complex we are always met with the same professionalism and helpfulness every time. I have no hesitations contacting InterSystems for help!

The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

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Will done based on a proper planning, so this will makes execution more easier and better.

It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

We are using InterSystems IRIS [especially] for database operations as the query performance is really good for [a large] amount of customer data. You can easily integrate for any application like web, desktop, and many more. It also provides BI functionality which is also very easy to implement using InterSystems IRIS[.]

Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.

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Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

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• Very Fast and scalable software to deal with big data flow, safe and robust.
• The studio IDE is quite old fashion and lacks a few facilities
• amazing for complex data consumption, its milyi-model capability wich allows multiple different models for a single set of codes.

• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

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