iTouchVision Customer Service Solution vs. SAP Sales Cloud
iTouchVision Customer Service Solution vs. SAP Sales Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
iTouchVision Customer Service Solution | N/A | iTouchVision aims to offer a hub to manage all customer interactions and their communication calls coming from different mediums. According to the vendor, the product offers end-to-end customer management with simplified capabilities to store, record, analyse and search information. Capabilities include: Centralised platform for communication Email management & integration Data analysis with analytics Detailed information for… | N/A | |
SAP Sales Cloud | N/A | SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities. | N/A |
iTouchVision Customer Service Solution | SAP Sales Cloud | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
iTouchVision Customer Service Solution | SAP Sales Cloud | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
iTouchVision Customer Service Solution | SAP Sales Cloud | ||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Sales Force Automation |
| ||||||||||||||||||||||||||||||
Customer Service & Support |
| ||||||||||||||||||||||||||||||
Marketing Automation |
| ||||||||||||||||||||||||||||||
CRM Project Management |
| ||||||||||||||||||||||||||||||
CRM Reporting & Analytics |
| ||||||||||||||||||||||||||||||
Customization |
| ||||||||||||||||||||||||||||||
Security |
| ||||||||||||||||||||||||||||||
Social CRM |
| ||||||||||||||||||||||||||||||
Integrations with 3rd-party Software |
| ||||||||||||||||||||||||||||||
Platform |
|
iTouchVision Customer Service Solution | SAP Sales Cloud | |
---|---|---|
Small Businesses | Salesmate Score 9.8 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
iTouchVision Customer Service Solution | SAP Sales Cloud | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.5 (112 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (7 ratings) |
Usability | - (0 ratings) | 6.8 (7 ratings) |
Availability | - (0 ratings) | 8.0 (1 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.8 (10 ratings) |
Online Training | - (0 ratings) | 7.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (1 ratings) |
Product Scalability | - (0 ratings) | 8.3 (72 ratings) |
iTouchVision Customer Service Solution | SAP Sales Cloud | |
---|---|---|
Likelihood to Recommend | iTouchVision No answers on this topic | SAP |
Pros | iTouchVision No answers on this topic | SAP |
Cons | iTouchVision No answers on this topic | SAP |
Likelihood to Renew | iTouchVision No answers on this topic | SAP |
Usability | iTouchVision No answers on this topic | SAP |
Reliability and Availability | iTouchVision No answers on this topic | SAP |
Support Rating | iTouchVision No answers on this topic | SAP |
Online Training | iTouchVision No answers on this topic | SAP |
Implementation Rating | iTouchVision No answers on this topic | SAP |
Alternatives Considered | iTouchVision No answers on this topic | SAP |
Scalability | iTouchVision No answers on this topic | SAP |
Return on Investment | iTouchVision No answers on this topic | SAP |
ScreenShots | iTouchVision Customer Service Solution Screenshots |