Likelihood to Recommend
Jama is an excellent tool for requirements management, development, and traceability throughout the development lifecycle. Jama aids in peer reviews of generated artifacts with time-boxed review cycles. Jama provides a robust ecosystem which is highly tailorable to the demands of the particular organization in which it is used
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I think SpiraTest is well suited as a test suite, but in situations where the team is already using multiple products from one particular provider, it may be better to go with that provider's test solution. This is because integrations are very important nowadays, and should be considered when picking your project management software. It should be noted that management selected SpiraTest primarily due to the low cost of the test software. I'm less familiar with other test software in the field, but if cost is an issue, you should take a look at SpiraTest.
Read full review Pros Requirements Management in general Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool. The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success. Read full review A clean view of test case steps, expected results and the ability to record a result for each step quickly on one page per test set. This really helps testers work through executing manual test cases. Hierarchical structure of releases and builds, requirements, and test cases. Can quickly build test sets and/or test runs per build/release. Simple identification of each test case, requirement, test run, build, release, etc. Dave Furlani
Senior Consultant - Test Manager / Project Manager
Read full review Cons The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.) From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet. Ian Webb
Systems Engineering Technical Writer
Read full review Training can be difficult to find at times. Basic reporting can become very verbose unless you set lots of filters and parameters. The ability to customize some of the verbiage in the application would help bridge the gap between translating what SpiraTest's testing terminology is and the company culture uses for testing terminology. Read full review Likelihood to Renew
Jama Connect is not adding many extra features with their major releases. It showed launched new features, but those are not very useful for developers or creators working with Jama. From the performance side, Jama has been reduced it's performance in Jama 8 as compared to Jama 2015.5 from the functional perspective. The test suite must be provided by Jama to test the performance and function of things in our instance, but Jama doesn't provide it. Also, Jama requires a lot of manual intervention for adding users.
Read full review Usability
Jama is mostly designed for requirement gathering, but that can be possible using
if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
Read full review Reliability and Availability
Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.
Read full review Performance
With performance compared to
, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
Read full review Support Rating
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
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As promised during product selection, SpiraPlan support has always been quick and helpful. Replies almost always come back in hours (and often in an hour or two). And SpiraPlan's online tech support maintains all support conversations online so no need to look through emails to try to recall repllies.
Read full review Implementation Rating
Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
Read full review Alternatives Considered
The major sellingpoints of Jama were the review-system for internal and external reviewers and the inclusion of (Use Case) modelling tools, while keeping the core requirements-centric. Ability to synchronise with currently in use test-tooling and the low learning curve were additional selling points. Availablity of support in our local language was much appreciated as well.
Read full review Read full review Scalability
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
Read full review Return on Investment Made it easier to know what I'm responsible for, from a work task perspective. Allowed leads/managers to assign work in a more educated manner by seeing workload, etc. Allows clear deliverables and more accurate work estimates, since we can look back at previous examples (assuming there are some). Read full review SpiraTest can be improved in terms of its dashboard and reporting. This will be really helpful for the management as well. Read full review ScreenShots