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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jama Connect

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.N/A

    Tricentis NeoLoad

    Score8.2 out of 10
    N/ATricentis NeoLoad is a solution for continuous performance testing software to automate API and application load testing. It was developed by the French company Neotys and acquired by Tricentis, along with the company, in March 2021.

    $20,000

    per year with 300 virtual users

    Pricing
    Jama ConnectTricentis NeoLoad
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Jama ConnectTricentis NeoLoad
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Jama ConnectTricentis NeoLoad
    Considered Both Products
    Jama Software
    No answer on this topic
    Tricentis
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    45 Answers
    96%
    Would buy again
    26 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    33 Answers
    100%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    48 Answers
    93%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    35 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    39 Answers
    92%
    Implementation went as expected
    23 Answers
    User Ratings
    Jama ConnectTricentis NeoLoad
    Likelihood to Recommend
    8.9
    (89 ratings)
    7.6
    (33 ratings)
    Likelihood to Renew
    7.8
    (5 ratings)
    5.5
    (2 ratings)
    Usability
    7.6
    (6 ratings)
    7.3
    (4 ratings)
    Availability
    7.7
    (3 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (5 ratings)
    3.6
    (4 ratings)
    In-Person Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    7.3
    (2 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    7.7
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.6
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Jama ConnectTricentis NeoLoad
    Likelihood to Recommend
    Jama Software
    For the past year, I had taken on the Jama Administrator role for
    my client and was able to quick learn how to configure the system to
    meet requirements and expectations of ASPICE, Functional Safety, and
    Automotive Cybersecurity as well as ISO 9001 and IATF 16949 standards
    focused on quality. Jama Connect is one of the
    most powerful engineering tools I've ever had a chance to use. It not
    only does exactly what's advertised and the customer service and
    technical support are Best-in-Class. For those who are searching for a
    Requirements Management Tool, I highly recommend you give Jama a try.
    They've got everything down to a science from the moment you start
    interacting with a Jama representative, to the training and the
    on-boarding. The learning curve was very quick for me, in large part
    due to the amazing technical support that I was able to receive from
    Jama's subject matter experts. Every person whom I spoke with about the
    tool and its capabilities was absolutely top-notch. If you really want to level-up your game, try Jama Connect Advisor. Get yourself a free demo. You won't find any better tool for Requirements Management!
    Read full review
    Tricentis
    While Tricentis NeoLoad supports SAP GUI protocols, recording and maintaining test scripts for complex SAP transactions (like those in the OTC module) can be cumbersome.


    For instance, we had challenges recording a VA01 (Sales Order Creation) transaction because of the dynamic nature of SAP screen fields and session handling. NeoLoad sometimes struggles to properly correlate or handle SAP’s SAPGUI Dynpro fields automatically.
    Incentivized
    Read full review
    Pros
    Jama Software
    • Requirements Management in general
    • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
    • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
    Incentivized
    Read full review
    Tricentis
    • With Tricentis NeoLoad, we have control on the test dynamically. One can alter user count/volume even when test is in progress. This makes it a very cool tool as you can avoid running multiple tests eventually saves a lot of time.
    • Tricentis NeoLoad user paths are very well structured. End points can be identified and tweaked easily especially when a large list of endpoints are part of the neoload project.
    • Tricentis NeoLoad results comparison is one of the cool options. We can compare previous tests against the current one to see the exact delta between transaction metrics. This helps in gauging the application behaviour with changes deployed
    Incentivized
    Read full review
    Cons
    Jama Software
    • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
    • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
    Incentivized
    Read full review
    Tricentis
    • Ease of use: Some users find certain features or aspects of the interface to be confusing or hard to use. Improving the overall usability of the tool could make it more accessible and easier for users to get up and running with it.
    • Integration with other tools: Tricentis NeoLoad does not have many integrations with other tools. Adding more integrations with popular tools and platforms could make it easier for users to work with Tricentis NeoLoad as part of their overall workflow.
    • Mobile testing: Some users wish that Tricentis NeoLoad had more robust support for testing the performance of mobile applications. This could include the ability to simulate different mobile devices and networks, as well as the ability to test the performance of native mobile apps.
    • Cloud support: Tricentis NeoLoad does not have as much support for cloud-based applications and infrastructure. Adding more support for testing the performance of applications hosted in the cloud could be a useful feature for some users.
    • Advanced scripting capabilities: While Tricentis NeoLoad does offer some scripting capabilities, it would be nice to have more advanced options for customizing and automating load testing scenarios. Adding more advanced scripting capabilities could make it easier for users to create complex load testing scenarios.
    Incentivized
    Read full review
    Likelihood to Renew
    Jama Software
    Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
    Incentivized
    Read full review
    Tricentis
    We find NeoLoad easy to use compared to their competitors. It requires minimal coding knowledge, also it is easy to train newcomers with NeoLoad. It also offers good integration and automation capability where with less code you can automate your testing process
    Incentivized
    Read full review
    Usability
    Jama Software
    The requirements and baseline parts are easy to use. The review centre is very useable and understandable, once you understand/set up the moderation. (This last part could use some refinement.) Integration/connectability (the Connect part of Jama) is quite possible, but the useability could use some love as well.
    Incentivized
    Read full review
    Tricentis
    In being flexible to meet all needs, it is very bare bones by design, but this could be a considered a feature and not a bug.
    Read full review
    Reliability and Availability
    Jama Software
    It has always been available, except for preventative maintenance which is announced beforehand. Nonetheless, we experienced one day shortage over a miscommunication about payment.
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Performance
    Jama Software
    With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Support Rating
    Jama Software
    They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
    Incentivized
    Read full review
    Tricentis
    This is the only area where we strongly feel Tricentis needs to improve. Their support process is inadequate, representatives are not so capable of providing solutions at one shot without consulting their internal engineering teams. Most importantly, the time they take to resolve simple issues is huge and at many times hampered our work.
    Incentivized
    Read full review
    In-Person Training
    Jama Software
    Helpful and exhaustive and tailorable for our needs. Instructor was well versed and engaged. Material was a good reference and was up to date with tool. Overall, in person training was valuable for tool introduction. Trainer was an active user of the tool and worked closely with other clients. So, very knowledgeable.
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Online Training
    Jama Software
    Easy to reference and understand. Updated routinely to include new topics. Online training evolves to include more advanced topics and how to guides. Online training includes videos and reference guides that make it easy to perform more complex tasks. Online training is free and can be accessed from any computer.
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Implementation Rating
    Jama Software
    Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
    Incentivized
    Read full review
    Tricentis
    1. Their documentation is scattered over many places like GitHub read me files, their internal website etc;
    2. Support team takes huge time just to acknowledge our ticket
    3. No support to automatically migrate scripts from competetor tool into
    Incentivized
    Read full review
    Alternatives Considered
    Jama Software
    It’s easier to use, easier to trace requirements and verification and has a better UI These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.
    As stated before tracing is much faster, creating the tracing matrix/workflow is easy like using a Miro workflow.
    It’s just easier to read everything.
    Incentivized
    Read full review
    Tricentis
    When we used Apache JMeter we faced some problems like less documentation is available for integrating tools, and some integrations have not yet been deployed. Very few plugin updates are made. Since customer support is an open source tool, it is a major problem. While Tricentis Neoload provides better documentations and customer services.
    Incentivized
    Read full review
    Scalability
    Jama Software
    There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Return on Investment
    Jama Software
    • One experience that converted an engineer to using Jama Connect was an electronics engineer that was writing test plans. I showed them about how to write "unit" or very discrete tests and then showed them an automatic export to get the document. Thus the authoring of the document effort was taken away, they could focus on defining the test
    • Unfortunately I have very much struggled to embed systems engineering, requirements management and Jama Connect as part of the 'ways of working' outside the systems and electronics teams.
    Incentivized
    Read full review
    Tricentis
    • Performance testing is like an insurance. An online store which is not available causes a loss of sales. Without a performance test you do not know if it might happen. The invest into performance tests reduces the risk of loosing sales. The flexible license model of NeoLoad allows or customers to choose reasonable and suiteable rate.
    Incentivized
    Read full review
    ScreenShots

    Jama Connect Screenshots

    Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements ManagementScreenshot of SOC 2 Type II Compliant

    Tricentis NeoLoad Screenshots

    Screenshot of Code-less design — loops, conditions, and other drag and drop controls simplify test design creation, and JavaScript can still be used for extremely advanced cases.Screenshot of CI/CD integrations — collaborate across dev, QA, operations, and business teams to create a standardized performance testing approach throughout the enterprise.Screenshot of Real-time test results — analyze test results live to react to an anomaly before the test is over. And leverage in-depth test reporting when the test is completed.Screenshot of Collaborate on test result as the test is runningScreenshot of Configure SaaS-based performance testScreenshot of Dashboard for team analysis