Jamf Now vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf Now
Score 7.8 out of 10
N/A
Jamf Now, formerly Bushel, is a cloud-based Mobile Device Management (MDM) solution for iPads, iPhones, and Macs in the workplace. According to the vendor, Jamf Now makes device management accessible and affordable for everyone, so businesses can support their users without help from IT. Jamf Now helps configure settings on all Apple devices quickly and consistently over the air and allows users to manage their devices by centrally deploying apps anytime from anywhere. Jamf Now can be…N/A
TeamViewer
Score 8.5 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
Jamf NowTeamViewer
Editions & Modules
No answers on this topic
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
Jamf NowTeamViewer
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details$2 per month per Mac or iOS device. First 3 devices are free. Price per month per device, billed monthly. No minimum. Cancel at any time; no questions asked. As your needs change, add or remove devices. We bill you based on current number of managed devices.
More Pricing Information
Community Pulse
Jamf NowTeamViewer
Features
Jamf NowTeamViewer
Security
Comparison of Security features of Product A and Product B
Jamf Now
-
Ratings
TeamViewer
8.8
23 Ratings
3% above category average
Role-based user permissions00 Ratings8.823 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Jamf Now
-
Ratings
TeamViewer
8.5
505 Ratings
2% above category average
File transfer00 Ratings8.8474 Ratings
Instant message00 Ratings8.4437 Ratings
Access to sleeping/powered-off computers00 Ratings7.9332 Ratings
Session record00 Ratings8.4339 Ratings
Annotations00 Ratings8.4108 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Jamf Now
-
Ratings
TeamViewer
8.4
17 Ratings
4% above category average
Third-party software integrations00 Ratings8.417 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Jamf Now
-
Ratings
TeamViewer
8.8
28 Ratings
9% above category average
Attended device access00 Ratings9.628 Ratings
Unattended device access00 Ratings9.027 Ratings
Mobile device access00 Ratings8.226 Ratings
Virtual device access00 Ratings9.025 Ratings
Multiple-display support00 Ratings8.426 Ratings
Multiple concurrent sessions00 Ratings8.823 Ratings
Best Alternatives
Jamf NowTeamViewer
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NinjaOne
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Score 9.1 out of 10
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Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
Cisco Meraki SM
Cisco Meraki SM
Score 9.8 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Cisco Meraki SM
Cisco Meraki SM
Score 9.8 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jamf NowTeamViewer
Likelihood to Recommend
8.0
(5 ratings)
8.7
(558 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(64 ratings)
Usability
8.0
(1 ratings)
9.1
(57 ratings)
Availability
-
(0 ratings)
9.1
(5 ratings)
Performance
-
(0 ratings)
9.1
(5 ratings)
Support Rating
8.9
(2 ratings)
9.7
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
8.9
(119 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(5 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
Jamf NowTeamViewer
Likelihood to Recommend
Jamf Software, LLC
Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.
Read full review
TeamViewer
If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time.
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Pros
Jamf Software, LLC
  • Resetting passwords remotely..
  • Locking or wiping a device.
  • Pushing new apps out to all or one iPad.
  • Controlling what apps are installed on the iPads.
Read full review
TeamViewer
  • Quick support is an nice feature to make it easy for the end user to download and use
  • Easy to connect using numbers
  • The connection is always good when connected to an end user
  • The tool is easy to use, the buttons are easy to understand what the use for it is
Read full review
Cons
Jamf Software, LLC
  • I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
  • I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
  • They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
Read full review
TeamViewer
  • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
  • Pricing tier for small teams can be improved.
  • Live subtitles for audio from remote device can be implemented.
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Likelihood to Renew
Jamf Software, LLC
No answers on this topic
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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Usability
Jamf Software, LLC
Working in an environment with just macOS devices, Jamf Now is a great option. With Jamf Now, you get details with configurations that get down to the fine details of each device. Without Jamf Now, it would be a much bigger headache managing our Apple devices. Overall, this application makes our jobs much easier.
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TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
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Reliability and Availability
Jamf Software, LLC
No answers on this topic
TeamViewer
Always available if setup correctly.
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Performance
Jamf Software, LLC
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
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Support Rating
Jamf Software, LLC
No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.
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TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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In-Person Training
Jamf Software, LLC
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
Jamf Software, LLC
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
Jamf Software, LLC
No answers on this topic
TeamViewer
We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.
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Alternatives Considered
Jamf Software, LLC
Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.
Read full review
TeamViewer
AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
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Scalability
Jamf Software, LLC
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
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Return on Investment
Jamf Software, LLC
  • Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.
Read full review
TeamViewer
Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice.
  • The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate.
  • On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands.
  • We can work from home or support our service technicians on the field any place, any time.
Read full review
ScreenShots

Jamf Now Screenshots

Screenshot of DevicesScreenshot of AppsScreenshot of Blueprints

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.