Jira Work Management vs. Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Work Management
Score 8.2 out of 10
N/A
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.
$7.53
per month per user
Smartsheet
Score 8.3 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
Jira Work ManagementSmartsheet
Editions & Modules
Free
$0
Starter - Monthly
$7.53
per month per user
Premium - Monthly
$13.53
per month per user
Starter - Annually
$22,500
per year User tier: 201-300
Premium - Annually
$40,500
per year User tier: 201-300
Enterprise
Contact Sales
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
Jira Work ManagementSmartsheet
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
Jira Work ManagementSmartsheet
Considered Both Products
Jira Work Management
Chose Jira Work Management
Personally I would not choose Jira Work Management for a marketing team. However, the marketing team was enveloped into the Jira Work Management instance due to use by more technical teams.
Smartsheet

No answer on this topic

Features
Jira Work ManagementSmartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Jira Work Management
7.8
30 Ratings
1% above category average
Smartsheet
9.1
129 Ratings
16% above category average
Task Management8.530 Ratings9.8126 Ratings
Resource Management8.529 Ratings9.8108 Ratings
Gantt Charts7.223 Ratings9.0109 Ratings
Scheduling8.125 Ratings9.8111 Ratings
Workflow Automation7.427 Ratings9.1100 Ratings
Team Collaboration8.729 Ratings10.0122 Ratings
Support for Agile Methodology8.129 Ratings8.681 Ratings
Support for Waterfall Methodology8.220 Ratings9.079 Ratings
Document Management7.124 Ratings9.2101 Ratings
Email integration7.524 Ratings9.1100 Ratings
Mobile Access6.618 Ratings8.096 Ratings
Timesheet Tracking8.118 Ratings9.762 Ratings
Change request and Case Management8.522 Ratings8.269 Ratings
Budget and Expense Management7.217 Ratings8.275 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira Work Management
8.7
19 Ratings
12% above category average
Smartsheet
8.1
66 Ratings
5% above category average
Quotes/estimates9.215 Ratings8.144 Ratings
Invoicing9.712 Ratings7.837 Ratings
Project & financial reporting8.517 Ratings8.760 Ratings
Integration with accounting software7.510 Ratings7.832 Ratings
Best Alternatives
Jira Work ManagementSmartsheet
Small Businesses
Stackby
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Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 9.5 out of 10
InEight
InEight
Score 9.5 out of 10
Enterprises
InEight
InEight
Score 9.5 out of 10
InEight
InEight
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jira Work ManagementSmartsheet
Likelihood to Recommend
8.2
(30 ratings)
9.4
(146 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(24 ratings)
Usability
7.8
(13 ratings)
9.2
(17 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.1
(45 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(6 ratings)
User Testimonials
Jira Work ManagementSmartsheet
Likelihood to Recommend
Atlassian
Jira Work Management suits projects involving multiple teams, such as product development. In our case, the design, development, and QA teams use Jira to track tasks from ideation to deployment. Custom workflows and real-time updates ensure that all teams are on the same page, and the ability to link related tasks helps manage dependencies effectively.
Read full review
Smartsheet
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
Read full review
Pros
Atlassian
  • Provide a roadmap of all epics
  • Provide a backlog in which you can see all the possible work to be done to create your sprint plan
  • Have all our projects within reach
  • Have a dashboard with editable columns to manage your work
  • Be able to filter by person
  • Be able to see past sprints
Read full review
Smartsheet
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Read full review
Cons
Atlassian
  • More clarification on where to find useful tools and resources for new users.
  • Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
  • The ability to customize the dashboard/home page to fit the needs of individuals could use some work.
Read full review
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
Atlassian
No answers on this topic
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Read full review
Usability
Atlassian
As we are Atlassian users overall, this entire ecosystem is truly built from a 360 perspective. It becomes the one source of truth, and we can easily see where we are in our projects and where to emphasize focus in the upcoming period. There are some areas for minor improvements, but they are more a matter of preference rather than business necessity
Read full review
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Support Rating
Atlassian
No answers on this topic
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Implementation Rating
Atlassian
No answers on this topic
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered
Atlassian
The evolution of Jira Service Desk to Jira work management is accompanied by lot of new features like the List View which allows inline editing, easy column management, the Calendar View bases on extensible modal and state categories, the Timeline View supports tasks and subtasks, the Boards which allow the categorization of status and allow the visibility of subtasks on the cards, Forms can be created very easily, Project templates can be used based on the business area.
Read full review
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Return on Investment
Atlassian
  • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
  • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
Read full review
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
Read full review
ScreenShots