TrustRadius

Jira Work Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Work Management
Score 8.2 out of 10
N/A
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.
$7.53
per month per user
Pricing
Jira Work Management
Editions & Modules
Free
$0
Starter - Monthly
$7.53
per month per user
Premium - Monthly
$13.53
per month per user
Starter - Annually
$22,500
per year User tier: 201-300
Premium - Annually
$40,500
per year User tier: 201-300
Enterprise
Contact Sales
Offerings
Pricing Offerings
Jira Work Management
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Jira Work Management
Considered Both Products
Jira Work Management
Verified User
Manager
Chose Jira Work Management
Personally I would not choose Jira Work Management for a marketing team. However, the marketing team was enveloped into the Jira Work Management instance due to use by more technical teams.
Verified User
Administrator
Chose Jira Work Management
Whereas all competing products are great and you may do more or less the same type of tasks, Atlassian has the edge when it comes to cross-team collaboration, in particular in scenarios where escalations must also involve developers or the product teams. All in all, all are …
Neil Crookes | TrustRadius Reviewer
Neil Crookes
Technical Director
Chose Jira Work Management
Tight integration with other tools meant that Jira Work Management was the best choice for our organisation.
Verified User
Analyst
Chose Jira Work Management
My colleague shared it with me as I often collaborate across multiple teams - it stacks up super well as each of those similar products are managed by separate departments. Having another Jira tool under the same roof is extremely beneficial for me, as opposed to having to …
Verified User
Manager
Chose Jira Work Management
monday.com was our first attempt at using project management software, but we couldn't get the hang of it and nobody updated tasks. Management got even more confused with it so we switched to Basecamp. Basecamp is very simple and easy for small companies just getting into their …
Verified User
Administrator
Chose Jira Work Management
Expert on software and applications development.
Verified User
Analyst
Chose Jira Work Management
Trello and Jira Work Management are similar in concept, but the only real benefit of Trello is that is free and, if you already have an instance of Jira, Jira Work Management is worth the price because it's a plugin for your already configured product.
SD
Sangmesh Deshmukh
Sr UX UI Designers
Chose Jira Work Management
Trello is great for simplicity and visual task tracking, but Jira Work Management surpasses it in scalability and customization; for complex workflow, Jira beats Trello. Asana has a good UI, but integration Jira has better options.
Verified User
Employee
Chose Jira Work Management
Tried to use Salesforce for ticketing management... But Salesforce was more suited in project management & work flow management. Salesforce is very good for the above mentioned points but when we tried for the ticket management system it was not giving the desired results & …
Verified User
Engineer
Chose Jira Work Management
In a certain way, they are related in how to organize the information, however, working our information with Jira Work Management to have a roadmap makes it more professional, accessible, and easy to manage for any member of the team and/or interested person. For example, in Mir…
Verified User
Employee
Chose Jira Work Management
The user experience of Jira is better than Trello, Trello doesn't offer a Sprint board. And we have followed the Sprint mode of working in the Project management space, therefore preferring Jira. Trello is a more general-use Project Management tool, whereas we were looking for …
Verified User
Administrator
Chose Jira Work Management
The evolution of Jira Service Desk to Jira work management is accompanied by lot of new features like the List View which allows inline editing, easy column management, the Calendar View bases on extensible modal and state categories, the Timeline View supports tasks and …
Oscar Barahona | TrustRadius Reviewer
Oscar Barahona
Product Manager
Chose Jira Work Management
While Zoho was very helpful with the reporting and data it provided, Jira was capable of adapting our proyect planning and organization based on the framework known as SCRUM. This was the key selling point for us and why we opted to work JIRA over Zoho Analytics. Both are very …
LM
Luis Yoichi Morales
Staff Researcher
Chose Jira Work Management
My main comparison would be towards Phabricator. Phabricator is a useful tool for task and software management, however, it is hard to use, even for people with an engineering background. For people without an engineering background it was totally not user-friendly. The …
Verified User
Director
Chose Jira Work Management
It was the preferred tool for our engineers and product team so it was an easy decision to make.
Verified User
Consultant
Chose Jira Work Management
Jira provides multiple functionalities which any project needs during implementation. It has the feature of tagging the right owner to the issues. It has made the life of project managers easier to track the resolutions and efforts which was utilised for completing the task. It …
Verified User
Contributor
Chose Jira Work Management
Jira is quite intuitive to use. It has a bit of a learning curve, but that solely depends on how your organization has set it up in the first place. That could be really simple or a bit more complicated depending on how the admin has defined the workflow, accesses, etc. That …
Verified User
Analyst
Chose Jira Work Management
It is easier to use and with more added functionality and issue tracking details so we can: segregate and link multiple issues, create product roadmaps, do sprint plannings with their dates, issue backlog with bug fixes, improvements, and product enhancements, and have new …
Verified User
Employee
Chose Jira Work Management
Jira is the gold standard if your company can afford it. I have used other programs at other companies that do not have the same collaboration features and do not do as well. This seems to be the best for aligning and for offline use across the board really, can’t beat it.
Verified User
Project Manager
Chose Jira Work Management
Jira provides better reporting and task management than Teamwork. Teamwork was better from a managerial perspective to get updates from team members on a task, but the tracking and planning were not as robust. Overall, Jira was more robust and offered better granularity, but Tea…
Chose Jira Work Management
Jira Work Management is superior in terms of managing and monitoring tasks and projects. It has a more complete interface, although it's a little more complex and not as user-friendly.
Features
Jira Work Management
Project Management
Comparison of Project Management features of Product A and Product B
Jira Work Management
7.8
30 Ratings
1% above category average
Task Management8.530 Ratings
Resource Management8.529 Ratings
Gantt Charts7.223 Ratings
Scheduling8.125 Ratings
Workflow Automation7.427 Ratings
Team Collaboration8.729 Ratings
Support for Agile Methodology8.129 Ratings
Support for Waterfall Methodology8.220 Ratings
Document Management7.124 Ratings
Email integration7.524 Ratings
Mobile Access6.618 Ratings
Timesheet Tracking8.118 Ratings
Change request and Case Management8.522 Ratings
Budget and Expense Management7.217 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira Work Management
8.7
19 Ratings
12% above category average
Quotes/estimates9.215 Ratings
Invoicing9.712 Ratings
Project & financial reporting8.517 Ratings
Integration with accounting software7.510 Ratings
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Jira Work Management
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User Ratings
Jira Work Management
Likelihood to Recommend
8.2
(30 ratings)
Usability
7.8
(13 ratings)
User Testimonials
Jira Work Management
Likelihood to Recommend
Atlassian
Jira Work Management suits projects involving multiple teams, such as product development. In our case, the design, development, and QA teams use Jira to track tasks from ideation to deployment. Custom workflows and real-time updates ensure that all teams are on the same page, and the ability to link related tasks helps manage dependencies effectively.
SD
Sangmesh Deshmukh
Sr UX UI Designers
Read full review
Pros
Atlassian
  • Provide a roadmap of all epics
  • Provide a backlog in which you can see all the possible work to be done to create your sprint plan
  • Have all our projects within reach
  • Have a dashboard with editable columns to manage your work
  • Be able to filter by person
  • Be able to see past sprints
Verified User
Anonymous
Read full review
Cons
Atlassian
  • More clarification on where to find useful tools and resources for new users.
  • Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
  • The ability to customize the dashboard/home page to fit the needs of individuals could use some work.
Verified User
Anonymous
Read full review
Usability
Atlassian
As we are Atlassian users overall, this entire ecosystem is truly built from a 360 perspective. It becomes the one source of truth, and we can easily see where we are in our projects and where to emphasize focus in the upcoming period. There are some areas for minor improvements, but they are more a matter of preference rather than business necessity
Verified User
Anonymous
Read full review
Alternatives Considered
Atlassian
The evolution of Jira Service Desk to Jira work management is accompanied by lot of new features like the List View which allows inline editing, easy column management, the Calendar View bases on extensible modal and state categories, the Timeline View supports tasks and subtasks, the Boards which allow the categorization of status and allow the visibility of subtasks on the cards, Forms can be created very easily, Project templates can be used based on the business area.
Verified User
Anonymous
Read full review
Return on Investment
Atlassian
  • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
  • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
Verified User
Anonymous
Read full review
ScreenShots