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Jive vs. Maestro vs. Workplace from Meta (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A

    Maestro

    Score8.7 out of 10
    N/AMaestro is an employee performance and talent mangement software solution offered by Madison.N/A

    Workplace from Meta (discontinued)

    Score8 out of 10
    N/AWorkplace was a business communication tool from Meta with features like Live Video and Groups, that connected employees. Its discontinuation began in August of 2025, and by June 2026 a full shutdown is anticipated.N/A
    Pricing
    JiveMaestroWorkplace from Meta (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JiveMaestroWorkplace from Meta (discontinued)
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    JiveMaestroWorkplace from Meta (discontinued)
    Considered Multiple Products
    Aurea
    No answer on this topic
    Madison
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    93%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    92%
    Implementation went as expected
    23 Answers
    Best Alternatives
    JiveMaestroWorkplace from Meta (discontinued)
    Small Businesses
    HCL Connections
    Score9 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Quantum Workplace Engagement Surveys and Pulses
    Score10 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    No answers on this topic
    Workvivo
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    JiveMaestroWorkplace from Meta (discontinued)
    Likelihood to Recommend
    9.1
    (37 ratings)
    8.0
    (3 ratings)
    7.8
    (54 ratings)
    Likelihood to Renew
    6.6
    (17 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.1
    (4 ratings)
    9.0
    (1 ratings)
    5.6
    (2 ratings)
    Availability
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (2 ratings)
    10.0
    (1 ratings)
    8.4
    (21 ratings)
    Online Training
    5.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    JiveMaestroWorkplace from Meta (discontinued)
    Likelihood to Recommend
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
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    Madison
    Maestro is well suited for demand planning scenarios if you need to adjust your plan based on historical data. With the Demand Override option, the plan can be easily derived to the least granular level of the hierarchy. There are ML features to handle the outliers in our plan. This is less appropriate if you want to migrate more custom and complex logic from SAP APO.
    Incentivized
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    Discontinued Products
    Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
    Incentivized
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    Pros
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
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    Madison
    • Customer Support - I appreciate that I always get a quick response, if not immediate with easy to follow solutions to my concerns/issues. Their customer support team is always positive, friendly and helpful!
    • Easy to Learn and Understand - I am not great with technology but I find Maestro easy to learn, use and navigate. It is very user friendly.
    • Ability to Easily Update Charges - I appreciate the ease of access to Member and guest billing and folios and how easy it is for me to post, remove or reverse charges as need be.
    • One Interface - I appreciate being able to track member information and reservations in one area! What a great tool.
    Incentivized
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    Discontinued Products
    • Bring groups of people together to share info, stories, updates, etc.
    • The chat app is pretty decent.
    • Workplace Live is a good large-group meeting broadcast platform.
    • It's pretty intuitive to use for anyone who's used Facebook.
    • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
    • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
    • It has search capabilities for finding old information.
    • It's available for both desktop/laptop and mobile devices.
    • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
    • Workplace Chat has the ability to set it to Do Not Disturb.
    • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
    • You can use Markdown to format your text
    Incentivized
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    Cons
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Madison
    • No ability to view contact information from a home screen (must click into profile to see phone number)
    • Feels a bit archaic
    • Would be nice to see "flags" or ways to mark students for calling
    • Wish that the 'attempted call' option turned a student yellow instead of keeping them red
    Incentivized
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    Discontinued Products
    • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
    • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
    • An admin control dashboard would be really effective and even more so with more users on the platform.
    Incentivized
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    Likelihood to Renew
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
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    Madison
    Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
    Incentivized
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    Discontinued Products
    No answers on this topic
    Usability
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Madison
    AI guidance can be used to identify the outliers with minimal time. The system will provide the high-priority exceptions with clear context and suggested actions. If we modify the forecast, it will immediately recalculate the capacity, component availability, and margin impacts. Demand Preview and Supply Network planning can provide KPIs like Total Demand and Total Supply forecast. These KPIs can be used to check the performance of the production plants.
    Incentivized
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    Discontinued Products
    Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
    Incentivized
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    Reliability and Availability
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
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    Madison
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Performance
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Madison
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Support Rating
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    Madison
    I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
    Incentivized
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    Discontinued Products
    Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
    Incentivized
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    Online Training
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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    Madison
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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    Madison
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
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    Madison
    I have experience with SAP IBP in my previous organization. Compared to IBP, Maestro uses the concurrent planning engine. The Performance of Maestro is better. SAP IBP is mainly built for the SAP Environment. Maestro can be used with different ERP systems as well. We were having some non-APO market planning. Maestro can be used to address this scenario as well.
    Incentivized
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    Discontinued Products
    Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
    Incentivized
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    Return on Investment
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
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    Madison
    • At one point our step pricing was not working properly so we did lose some room revenue. Maestro helped us get this resolved.
    • Maestro saves time, which saves money, by having all of our member billing, reservations and more in one location.
    • No other impacts that I can think of.
    Incentivized
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    Discontinued Products
    • We can meet the project times, that with the communication in real time.
    • We provide solutions to our suppliers in a reliable and efficient manner.
    • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
    Incentivized
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    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.