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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A

    QuickBooks Desktop Premier

    Score8 out of 10
    N/AQuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.N/A
    Pricing
    JiveQuickBooks Desktop Premier
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JiveQuickBooks Desktop Premier
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JiveQuickBooks Desktop Premier
    Considered Both Products
    Aurea
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    82%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    87%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    14 Answers
    Features
    JiveQuickBooks Desktop Premier
    Payroll Management
    Comparison of Payroll Management features of Jive and QuickBooks Desktop Premier
    Feature
    Jive
    -
    Ratings
    QuickBooks Desktop Premier
    8.5
    54 Ratings
    12% above category average
    Pay calculation00 Ratings9.252 Ratings
    Benefit plan administration00 Ratings8.425 Ratings
    Direct deposit files00 Ratings8.242 Ratings
    Salary revision and increment management00 Ratings8.333 Ratings
    Reimbursement management00 Ratings8.336 Ratings
    Customization
    Comparison of Customization features of Jive and QuickBooks Desktop Premier
    Feature
    Jive
    -
    Ratings
    QuickBooks Desktop Premier
    7.5
    24 Ratings
    1% below category average
    API for custom integration00 Ratings8.017 Ratings
    Plug-ins00 Ratings7.024 Ratings
    Security
    Comparison of Security features of Jive and QuickBooks Desktop Premier
    Feature
    Jive
    -
    Ratings
    QuickBooks Desktop Premier
    8.3
    58 Ratings
    1% above category average
    Single sign-on capability00 Ratings8.450 Ratings
    Role-based user permissions00 Ratings8.249 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Jive and QuickBooks Desktop Premier
    Feature
    Jive
    -
    Ratings
    QuickBooks Desktop Premier
    8.3
    69 Ratings
    6% above category average
    Dashboards00 Ratings8.758 Ratings
    Standard reports00 Ratings8.468 Ratings
    Custom reports00 Ratings7.766 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Jive and QuickBooks Desktop Premier
    Feature
    Jive
    -
    Ratings
    QuickBooks Desktop Premier
    7.8
    72 Ratings
    2% above category average
    Accounts payable00 Ratings8.370 Ratings
    Accounts receivable00 Ratings8.571 Ratings
    Cash management00 Ratings8.765 Ratings
    Bank reconciliation00 Ratings8.769 Ratings
    Expense management00 Ratings8.768 Ratings
    Time tracking00 Ratings7.535 Ratings
    Fixed asset management00 Ratings6.249 Ratings
    Multi-currency support00 Ratings7.623 Ratings
    Multi-division support00 Ratings8.239 Ratings
    Regulations compliance00 Ratings8.224 Ratings
    Electronic tax filing00 Ratings7.836 Ratings
    Self-service portal00 Ratings5.923 Ratings
    Global Financial Support00 Ratings6.09 Ratings
    Primary and Secondary Ledgers00 Ratings7.014 Ratings
    Intercompany Accounting00 Ratings7.917 Ratings
    Localizations00 Ratings7.66 Ratings
    Journals and Reconciliations00 Ratings8.725 Ratings
    Enterprise Accounting00 Ratings8.313 Ratings
    Configurable Accounting00 Ratings7.915 Ratings
    Centralized Rules Framework00 Ratings7.210 Ratings
    Standardized Processes00 Ratings8.315 Ratings
    Inventory Management
    Comparison of Inventory Management features of Jive and QuickBooks Desktop Premier
    Feature
    Jive
    -
    Ratings
    QuickBooks Desktop Premier
    8.0
    43 Ratings
    9% above category average
    Inventory tracking00 Ratings8.342 Ratings
    Automatic reordering00 Ratings7.321 Ratings
    Location management00 Ratings8.825 Ratings
    Manufacturing module00 Ratings7.722 Ratings
    Order Management
    Comparison of Order Management features of Jive and QuickBooks Desktop Premier
    Feature
    Jive
    -
    Ratings
    QuickBooks Desktop Premier
    8.2
    47 Ratings
    10% above category average
    Pricing00 Ratings8.037 Ratings
    Order entry00 Ratings7.838 Ratings
    Credit card processing00 Ratings9.134 Ratings
    Cost of goods sold00 Ratings8.943 Ratings
    Order Orchestration00 Ratings7.58 Ratings
    End-to-end order visibility00 Ratings8.59 Ratings
    Order exception Resolution00 Ratings7.56 Ratings
    Best Alternatives
    JiveQuickBooks Desktop Premier
    Small Businesses
    HCL Connections
    Score9 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JiveQuickBooks Desktop Premier
    Likelihood to Recommend
    9.1
    (37 ratings)
    8.2
    (75 ratings)
    Likelihood to Renew
    6.6
    (17 ratings)
    7.5
    (14 ratings)
    Usability
    6.1
    (4 ratings)
    8.9
    (26 ratings)
    Availability
    5.0
    (1 ratings)
    10.0
    (6 ratings)
    Performance
    9.0
    (1 ratings)
    9.0
    (5 ratings)
    Support Rating
    6.9
    (2 ratings)
    4.0
    (13 ratings)
    Online Training
    5.0
    (3 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    7.2
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    CPA Rating
    -
    (0 ratings)
    8.1
    (27 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.0
    (2 ratings)
    User Testimonials
    JiveQuickBooks Desktop Premier
    Likelihood to Recommend
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
    Read full review
    Intuit
    We really think that ANY typical business would be a reasonable fit for QuickBooks Desktop Premier. While not necessary, even a comparatively unexperienced accounting person could look at the "Home" screen and follow their nose thru typical daily accounting processes without much detailed knowledge. Reporting is simple, looking up customer info and prior transactions is simple, looking up vendors and prior payments is simple... all in all, quite straightforward. I really can't think of an instance where it would be 'less appropriate'.
    Incentivized
    Read full review
    Pros
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Intuit
    • Employment - it makes creating paychecks a snap and tracks taxes.
    • Invoicing - they have a straightforward approach to creating invoices and you can even email them to your customers.
    • Customers - the program makes tracking customer information and balances easy.
    Incentivized
    Read full review
    Cons
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Intuit
    • Support for older versions of QuickBooks ends after three years, then users must purchase the newest version at full price. Renewals should be deeply discounted for existing users.
    • I would like to see better in-product inventory tracking, so we can choose LIFO or FIFO rather than the ambiguous "average cost" method.
    • I would like to be able to assign payroll taxes to jobs for better job costing.
    Incentivized
    Read full review
    Likelihood to Renew
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Intuit
    Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
    Incentivized
    Read full review
    Usability
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Intuit
    We switched to a more "robust" software program with the hiring of a new CFO. The migration of historical data and ancillary information has been cumbersome and riddle with errors and issues. In hindsight much of what the new software program was touted to accomplish is not come to fruition. QB Desktop Premier was sufficient for the organization needs
    Incentivized
    Read full review
    Reliability and Availability
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Intuit
    This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
    Incentivized
    Read full review
    Performance
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Intuit
    It takes forever to load.
    Incentivized
    Read full review
    Support Rating
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    Intuit
    This is where QuickBooks falls short. Many times my staff has had questions that have not been able to get resolved easily with a chat or call. I personally have had more general questions that have not been answered easily as well. I think QuickBooks needs to provide the resources of having readily accessible help in order to make it simpler to get solutions.
    Incentivized
    Read full review
    Online Training
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Intuit
    It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
    Incentivized
    Read full review
    Alternatives Considered
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
    Read full review
    Intuit
    QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
    Incentivized
    Read full review
    Scalability
    Aurea
    No answers on this topic
    Intuit
    They're getting better. Still room for improvement.
    Incentivized
    Read full review
    Return on Investment
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    Intuit
    • Most of our business clients use QuickBooks which makes it efficient for us to work on clients that use the program. We can import QuickBooks data into our software which adds efficiencies to our tax practice.
    • Having staff that are familiar with the software enables our firm to provide quality service to the clients that use QuickBooks.
    • We receive referrals from satisfied QuickBooks clients.
    Incentivized
    Read full review
    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.