JobDiva vs. Paycom

The functionality the platform holds is top-notch where I can house details regarding contact information, requested rates, what jobs we're submitting them to, and all the personal information (CV, certifications, degrees, etc) that we obtain from our candidates. It's extremely helpful that I am able to submit candidates externally as that is our M.O. routinely. I really like it.

Incentivized

As I mentioned, the onboarding process is incredibly easy. We have around 300 employees and are constantly hiring, so Paycom has been a huge help. In fact, the ATS functionality was a major factor in our decision to switch to Paycom.

Incentivized

• I am working in the staffing industry for the last 5+ years. When I joined this industry, initially we had to do all the things manually in Microsoft Excel, It is too time-consuming and looks boring.
• I have been using JobDiva, for the last four years, and it works amazing.
• Now my report generation is very easy and I [can] click on the go.

Incentivized

• Paycom does a particularly good job of updating and taking in information. We have a rep named Alex Cisco, who I hear from two or three times a month. He’ll just want to drop by and say, “Hey, how’s the product working? Is there anything I can do to help you with the product? And by the way, do you know about this new feature?” If I have feedback, I give it to Alex, and if he doesn’t know how to fix it that day, he’ll take it to research and development, and we may see an answer for it a month or two down the road.

Incentivized

• LinkedIn Sales Navigator Integration (I understand LI is holding this up)
• Report enhancements (i.e.: growth of hotlists, etc)
• Integration with SeamlessAI
• Correct delays with BI, be able to set date range before querying data so that it doesn't lag/not load due to vast data.
• More consolidated product education. Each person seems to only know about their product and not about the other features a client might ask about.
• I would like more help with feature enablement/road-mapping how we get there rather than just pointing me toward the help section
• I would love JobDiva to offer clients JobDiva Super User training so we can have our internal experts who understand the tool and possibilities.

Incentivized

• One thing that we did come across recently is we were restructuring our organization chart and we did find that in order to update someone's job title, for example, we had to go into two different places, not just the employees page. We had to go into a different function as well and it took up a lot of time.

Incentivized

Our company is moving to a more nuanced and focused type of recruiting style and the more recruiters we bring on, the less we need to worry about aggregating large pools of resume as the recruiting team does that with better more detailed information. The more detailed our database becomes the more we build a more reliable pool of candidates and the more the slowness of the systems become more and more problematic

Incentivized

we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things

Incentivized

Its easy to use for me. but a few of my recruiters having difficulty using it. They have problems with mail merge, opting out from mail merge. They are also unable to find other options like applicants, doing some basic settings, sending mail merge again and again for the same job, avoiding sending emails to uninterested candidates etc.

Incentivized

Because it's very easy to use. It's web-based, and you can use it on your cell phone; you can do everything that you do on your laptop on your cell phone, which is unheard of. I haven't heard of other companies being able to do that.

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days

Incentivized

Yes load quickly

Incentivized

Usually, we don't come across downtime or any such issues. However, whenever required, the Support team is always up and ready to solve it as soon as possible. One of its best features is it always Notifies users of any changes related to any of its uses or new additions.

In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met

Incentivized

The support team is quick in responding with to the point answers. Jobidva has few great features like Divareach.

Incentivized

Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.

Incentivized

I wasnt part of the training as i joined after Ceipal signed agreement with us.

Incentivized

It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.

Incentivized

This is a SaaS platform so the implementation is easy. One thing to consider is to make sure your organization has agreed to this system. Not all will like it but atleast everyone must understand how this will impact Staffing efforts in a positive way. Once everyone is bought then the rest is smooth. The reason I mention this is because after the implementation some where reluctant to change thus not maximizing JOBDIVA to its full capacity.

Incentivized

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

We are currently in the process of trying to link Salesforce to JobDiva CRM. It has not been a smooth integration. There is a feeling that there is more for us to utilize in Salesforce, but we can't leave behind the ATS functionality on the recruiting side. No tool is perfect, so we continue to look for opportunities to improve our processes.

Incentivized

I haven't used a whole lot, but I would say the only other one would be Blackbaud. Where I came from before, we used Blackbaud as our payroll provider, and Paycom is so much more user-friendly. Once we moved to Paycom, and then where I'm at now, we used ADP and also switched. Both companies have been very pleased. Stacking up against those, I would say Paycom meets our needs as an employer for payroll and our benefits platform as well. Even switching our benefits over to Paycom was a big decision for us, and there were some bumps in the road, as there are with any change, but it's always met all of our needs, and we're very happy with it.

Incentivized

They are not able to meet our current needs

Incentivized

• It had a positive impact of the number of candidates I was able to reach and which actually helped to increase the hiring rate at one of our clients.
• The reporting system in JobDiva. It actually helped to focus more on the business objectives instead of documenting about each and every employee.
• The only negative it had was that in a ew positions (asking for niche skills), when it required to submit candidates in a quick time, the other vendors were able t he win the race.

• I would say the impact has been positive. Everything I've needed to do for my job has been available within the system, and if there was ever something I couldn't figure out, I could reach out to customer service, and they would help me. Personally, I haven't had any issues with it.

Incentivized