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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    Joule

    Score8 out of 10
    N/AJoule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A
    Pricing
    Join.me (discontinued)Joule
    Editions & Modules
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Join.me (discontinued)Joule
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Joule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.
    More Pricing Information
    Community Pulse
    Join.me (discontinued)Joule
    Considered Both Products
    Discontinued Products
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    30 Answers
    92%
    Would buy again
    111 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    29 Answers
    88%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    33 Answers
    85%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    74%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    26 Answers
    76%
    Implementation went as expected
    68 Answers
    Features
    Join.me (discontinued)Joule
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Join.me (discontinued) and Joule
    Feature
    Join.me (discontinued)
    7.8
    75 Ratings
    1% below category average
    Joule
    -
    Ratings
    High quality audio8.566 Ratings00 Ratings
    High quality video8.269 Ratings00 Ratings
    Low bandwidth requirements7.059 Ratings00 Ratings
    Mobile support7.336 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Join.me (discontinued) and Joule
    Feature
    Join.me (discontinued)
    7.9
    73 Ratings
    1% below category average
    Joule
    -
    Ratings
    Desktop sharing8.573 Ratings00 Ratings
    Whiteboards7.433 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Join.me (discontinued) and Joule
    Feature
    Join.me (discontinued)
    8.0
    69 Ratings
    2% below category average
    Joule
    -
    Ratings
    Calendar integration8.551 Ratings00 Ratings
    Meeting initiation8.464 Ratings00 Ratings
    Integrates with social media7.121 Ratings00 Ratings
    Record meetings / events8.052 Ratings00 Ratings
    Slideshows8.035 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Join.me (discontinued) and Joule
    Feature
    Join.me (discontinued)
    8.1
    59 Ratings
    0% above category average
    Joule
    -
    Ratings
    Live chat8.759 Ratings00 Ratings
    Audience polling7.720 Ratings00 Ratings
    Q&A7.826 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Join.me (discontinued) and Joule
    Feature
    Join.me (discontinued)
    8.3
    58 Ratings
    3% above category average
    Joule
    -
    Ratings
    User authentication8.244 Ratings00 Ratings
    Participant roles & permissions8.251 Ratings00 Ratings
    Confidential attendee list8.433 Ratings00 Ratings
    Best Alternatives
    Join.me (discontinued)Joule
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Join.me (discontinued)Joule
    Likelihood to Recommend
    7.1
    (76 ratings)
    7.7
    (110 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    7.0
    (6 ratings)
    Usability
    10.0
    (7 ratings)
    8.1
    (108 ratings)
    Availability
    -
    (0 ratings)
    6.8
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    8.8
    (25 ratings)
    6.3
    (4 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    7.4
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Join.me (discontinued)Joule
    Likelihood to Recommend
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    SAP
    Joule explained ATC findings, including root cause, business impact, recommended APIs, and examples of fixes for S/4HANA readiness checks. Joule today is a point-in-time assistant — great for one question, one generation, one explanation at a time. It is not yet capable of owning a full development flow.
    Read full review
    Pros
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    SAP
    • Users can prompt Joule to create business partners in MDG.
    • The change process for Business partner (Customers/Suppliers) updation is made easy, particularly for updating data such as address and communication details.
    • The workflow process has been simplified by Joule agents, such as identifying the high-priority task and sharing it with the end user.
    • Improved data quality to almost 30%~50% in the CR creation process, which is a significant milestone for us.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
    Read full review
    SAP
    • In SuccessFactors Joule should have more tools out of the box.
    • There should be more examples on what is possible to do with Joule or Joule Studio in Successfactors, all available examples seem to focus only on Payroll or Inventory management leaving the HR behind.
    • Document Grounding should be easier to implement, and should be possible to have some kind of permissions per couuntry / user group for specific documents. The implementation with Sharepoint makes it harder to complete because normally we need some extra team to join and help and until now, I always had issues implementing it. I believe that it would make it much easier if the documents could be stored and managed inside SuccessFactors.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    SAP
    As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
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    SAP
    I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
    Incentivized
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    Reliability and Availability
    Discontinued Products
    No answers on this topic
    SAP
    as its cloud based, as of now, we see it available all the time and havent faced any issues while accessing. Not sure if this has high availability and Disaster recovery features got set up already with the default version that we are using at our organization. no issues so far.
    Incentivized
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    Performance
    Discontinued Products
    No answers on this topic
    SAP
    SAP Joule's pages load quickly and it does display the information on what we are looking for w.r.to the knowledge base or the SAP articles.
    Incentivized
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    Support Rating
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    SAP
    Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.
    Incentivized
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    Implementation Rating
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
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    SAP
    Joule implementation was easy but it has too many steps, it would be nice if part of the steps could be done automatically.
    Incentivized
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    Alternatives Considered
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
    Read full review
    SAP
    Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    SAP
    Yes as sap is used widely across organisation
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
    Read full review
    SAP
    • Allow us to have everyday operations smoother by automating repetitive tasks and reducing manual efforts, which saves time and improves efficiency.
    • Facilitate effortless information access, since it allows us to search and receive instant responses.
    • Reduces the complexity of SAP by pulling data from different modules and making it clear quickly.
    Incentivized
    Read full review
    ScreenShots

    Joule Screenshots

    Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.