TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    WebinarJam

    Score8.9 out of 10
    N/AWebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.

    $39

    per month

    Pricing
    Join.me (discontinued)WebinarJam
    Editions & Modules
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    Starter
    $39
    per month for 1 presenter and 100 attendees
    Basic
    $79
    per month for 2 presenters and 500 attendees
    Professional
    $229
    per month for 4 presenters and 2000 attendees
    Enterprise
    $379
    per month for 6 presenters and 5000 attendees
    Offerings
    Pricing Offerings
    Join.me (discontinued)WebinarJam
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Join.me (discontinued)WebinarJam
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Genesis Digital
    Chose WebinarJam
    WebinarJam beats all the other services I have used (Webex, GoToWebinar, Join.me) because I get a better looking system, for a better price. Join.me had some connectivity issues when presenting from the USA to Canada, and Webex/GotoMeeting always looked outdated to me. …
    Incentivized
    Key User Insights
    Would buy again
    77%
    Would buy again
    30 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    29 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    33 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    26 Answers
    No answers on this topic
    Features
    Join.me (discontinued)WebinarJam
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Join.me (discontinued) and WebinarJam
    Feature
    Join.me (discontinued)
    7.8
    75 Ratings
    1% below category average
    WebinarJam
    9.0
    7 Ratings
    10% above category average
    High quality audio8.566 Ratings9.97 Ratings
    High quality video8.269 Ratings00 Ratings
    Low bandwidth requirements7.059 Ratings00 Ratings
    Mobile support7.336 Ratings8.16 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Join.me (discontinued) and WebinarJam
    Feature
    Join.me (discontinued)
    7.9
    73 Ratings
    1% below category average
    WebinarJam
    -
    Ratings
    Desktop sharing8.573 Ratings00 Ratings
    Whiteboards7.433 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Join.me (discontinued) and WebinarJam
    Feature
    Join.me (discontinued)
    8.0
    69 Ratings
    2% below category average
    WebinarJam
    6.1
    8 Ratings
    29% below category average
    Calendar integration8.551 Ratings8.06 Ratings
    Meeting initiation8.464 Ratings00 Ratings
    Integrates with social media7.121 Ratings00 Ratings
    Record meetings / events8.052 Ratings3.28 Ratings
    Slideshows8.035 Ratings9.97 Ratings
    Event registration00 Ratings3.28 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Join.me (discontinued) and WebinarJam
    Feature
    Join.me (discontinued)
    8.1
    59 Ratings
    0% above category average
    WebinarJam
    7.3
    8 Ratings
    15% below category average
    Live chat8.759 Ratings00 Ratings
    Audience polling7.720 Ratings10.07 Ratings
    Q&A7.826 Ratings4.78 Ratings
    Online Events Security
    Comparison of Online Events Security features of Join.me (discontinued) and WebinarJam
    Feature
    Join.me (discontinued)
    8.3
    58 Ratings
    3% above category average
    WebinarJam
    10.0
    7 Ratings
    18% above category average
    User authentication8.244 Ratings00 Ratings
    Participant roles & permissions8.251 Ratings10.07 Ratings
    Confidential attendee list8.433 Ratings10.06 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Join.me (discontinued) and WebinarJam
    Feature
    Join.me (discontinued)
    -
    Ratings
    WebinarJam
    4.8
    8 Ratings
    46% below category average
    Dashboards00 Ratings2.58 Ratings
    Data exportability00 Ratings7.27 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Join.me (discontinued) and WebinarJam
    Feature
    Join.me (discontinued)
    -
    Ratings
    WebinarJam
    2.4
    8 Ratings
    107% below category average
    Branding options00 Ratings2.58 Ratings
    Integration to Marketing Automation00 Ratings2.38 Ratings
    Best Alternatives
    Join.me (discontinued)WebinarJam
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Webex Webinars
    Score9 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Join.me (discontinued)WebinarJam
    Likelihood to Recommend
    7.1
    (76 ratings)
    3.1
    (8 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    3.1
    (4 ratings)
    Support Rating
    8.8
    (25 ratings)
    3.2
    (4 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Join.me (discontinued)WebinarJam
    Likelihood to Recommend
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    Genesis Digital
    We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    Genesis Digital
    • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
    • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
    • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
    • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
    • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
    • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
    Read full review
    Genesis Digital
    • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
    • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
    • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
    • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    Genesis Digital
    No answers on this topic
    Usability
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
    Read full review
    Genesis Digital
    The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well
    Read full review
    Support Rating
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    Genesis Digital
    The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
    Read full review
    Genesis Digital
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
    Read full review
    Genesis Digital
    I prefer WebinarJam due to its super-easy setup and great integration options. It works well with other tools like ClickFunnels, Hubspot and Mailchimp. From the tools we tried, this one seems to work the best for our company and clients!
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
    Read full review
    Genesis Digital
    • WebinarJam has allowed us to present to multiple audiences at our prospective customers, rather than just a few individuals which made it difficult to get to the next sales step. By engaging a larger audience, we were able to drive more attention to our product and made follow up with the customer much easier.
    Incentivized
    Read full review
    ScreenShots