Jotform vs. SignRequest

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
SignRequest
Score 8.0 out of 10
Small Businesses (1-50 employees)
SignRequest is an e-signature platform. The vendor promises e-signing that is easy, fast and legally binding while maintaining the highest standards of security. Box announced it would acquired SignRequest in February 2021. The eSignature tool is the basis for Box Sign.
$0
per user
Pricing
JotformSignRequest
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
Offerings
Pricing Offerings
JotformSignRequest
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor text message verification and bank payment verification additional fees apply
More Pricing Information
Community Pulse
JotformSignRequest
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
JotformSignRequest
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.1
119 Ratings
3% above category average
SignRequest
-
Ratings
Survey templates8.4102 Ratings00 Ratings
Themes7.9108 Ratings00 Ratings
Custom logo/branding8.1112 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.5
114 Ratings
1% below category average
SignRequest
-
Ratings
Changes to live survey8.795 Ratings00 Ratings
Question design help8.194 Ratings00 Ratings
Multiple question types8.6111 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
8.1
94 Ratings
2% below category average
SignRequest
-
Ratings
Survey logic flexibility8.194 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.6
116 Ratings
4% above category average
SignRequest
-
Ratings
Response tracking8.6109 Ratings00 Ratings
Data export8.9110 Ratings00 Ratings
Standard reports8.699 Ratings00 Ratings
Custom reports8.493 Ratings00 Ratings
Analytics8.287 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
8.2
94 Ratings
2% below category average
SignRequest
-
Ratings
Access controls8.090 Ratings00 Ratings
Compliance8.585 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.8
71 Ratings
4% below category average
SignRequest
-
Ratings
Vendor-offered crowdsourcing7.755 Ratings00 Ratings
Respondent restrictions7.971 Ratings00 Ratings
Best Alternatives
JotformSignRequest
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Score 9.0 out of 10
Medium-sized Companies
Qualaroo
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Score 6.6 out of 10
MSB Docs
MSB Docs
Score 9.6 out of 10
Enterprises
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformSignRequest
Likelihood to Recommend
8.6
(139 ratings)
9.0
(19 ratings)
Likelihood to Renew
8.1
(6 ratings)
-
(0 ratings)
Usability
8.8
(93 ratings)
10.0
(1 ratings)
Support Rating
8.0
(81 ratings)
8.8
(6 ratings)
Implementation Rating
8.2
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformSignRequest
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Box
It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Box
  • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
  • Price- SignRequest has one of the more attractive price points for businesses.
  • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
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Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Box
  • I think the "prepare document" screen can be a little more user-friendly
  • A way to keep the documents organized a bit better on the documents screen
  • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Box
No answers on this topic
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Box
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Box
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Box
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Box
Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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Box
  • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
  • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

SignRequest Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes