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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    SignRequest, now part of Box

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.

    $0

    per user

    Pricing
    JotformSignRequest, now part of Box
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Start
    $0.00
    per user
    Professional
    $8.00
    per user
    SME
    minimal $16.00
    $4.00 per user
    Enterprise
    Custom
    per user
    API
    Custom
    per installation
    Offerings
    Pricing Offerings
    JotformSignRequest, now part of Box
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For text message verification and bank payment verification additional fees apply
    More Pricing Information
    Community Pulse
    JotformSignRequest, now part of Box
    Considered Both Products
    Jotform
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    151 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    124 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    152 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    100 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    136 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    JotformSignRequest, now part of Box
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and SignRequest, now part of Box
    Feature
    Jotform
    8.0
    164 Ratings
    1% below category average
    SignRequest, now part of Box
    -
    Ratings
    Survey templates9.0140 Ratings00 Ratings
    Themes7.7148 Ratings00 Ratings
    Custom logo/branding7.3153 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and SignRequest, now part of Box
    Feature
    Jotform
    9.4
    151 Ratings
    10% above category average
    SignRequest, now part of Box
    -
    Ratings
    Changes to live survey9.7126 Ratings00 Ratings
    Question design help9.6124 Ratings00 Ratings
    Multiple question types8.9148 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and SignRequest, now part of Box
    Feature
    Jotform
    9.8
    127 Ratings
    16% above category average
    SignRequest, now part of Box
    -
    Ratings
    Survey logic flexibility9.8127 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and SignRequest, now part of Box
    Feature
    Jotform
    8.6
    154 Ratings
    6% above category average
    SignRequest, now part of Box
    -
    Ratings
    Response tracking8.4145 Ratings00 Ratings
    Data export9.1147 Ratings00 Ratings
    Standard reports8.2133 Ratings00 Ratings
    Custom reports8.6125 Ratings00 Ratings
    Analytics8.9114 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and SignRequest, now part of Box
    Feature
    Jotform
    9.4
    127 Ratings
    8% above category average
    SignRequest, now part of Box
    -
    Ratings
    Access controls9.4123 Ratings00 Ratings
    Compliance9.4116 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and SignRequest, now part of Box
    Feature
    Jotform
    8.4
    96 Ratings
    4% above category average
    SignRequest, now part of Box
    -
    Ratings
    Vendor-offered crowdsourcing7.575 Ratings00 Ratings
    Respondent restrictions9.496 Ratings00 Ratings
    Best Alternatives
    JotformSignRequest, now part of Box
    Small Businesses
    Zoho Forms
    Score9.2 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformSignRequest, now part of Box
    Likelihood to Recommend
    8.5
    (185 ratings)
    8.0
    (20 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (131 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.4
    (81 ratings)
    8.8
    (6 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformSignRequest, now part of Box
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Discontinued Products
    It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Discontinued Products
    • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
    • Price- SignRequest has one of the more attractive price points for businesses.
    • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Discontinued Products
    • I think the "prepare document" screen can be a little more user-friendly
    • A way to keep the documents organized a bit better on the documents screen
    • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Discontinued Products
    I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
    Incentivized
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Discontinued Products
    Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
    Incentivized
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Discontinued Products
    Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
    Incentivized
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Discontinued Products
    • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
    • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
    Incentivized
    Read full review
    ScreenShots

    Jotform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    SignRequest, now part of Box Screenshots

    Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes