JW Player vs. Wistia

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JW Player
Score 9.8 out of 10
N/A
JW Player (or JWP) is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. It provides these companies with a way to accelerate and scale their video strategy and is a video platform that can be used to stream video, engage audiences on any screen, and monetize content.N/A
Wistia
Score 8.8 out of 10
N/A
Wistia is a video marketing platform that helps teams create, host, market, and measure their videos and webinars. Wistia is used to create professional videos, host webinars, collect and send leads to a connected marketing automation platform. Wistia additionally offers customers support and educational resources.
$24
per month
Pricing
JW PlayerWistia
Editions & Modules
No answers on this topic
Free
$0
up to 10 videos
Plus
$24
per month
Pro Plan
$99
per month
Advanced Plan
$399
per month
Offerings
Pricing Offerings
JW PlayerWistia
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Features
JW PlayerWistia
Video Marketing
Comparison of Video Marketing features of Product A and Product B
JW Player
8.6
2 Ratings
18% above category average
Wistia
-
Ratings
Support for advertisements9.12 Ratings00 Ratings
Video SEO8.12 Ratings00 Ratings
Video Security
Comparison of Video Security features of Product A and Product B
JW Player
7.8
3 Ratings
12% below category average
Wistia
-
Ratings
Video access controls9.01 Ratings00 Ratings
User management9.01 Ratings00 Ratings
Video link sharing7.03 Ratings00 Ratings
External video6.02 Ratings00 Ratings
Video Player
Comparison of Video Player features of Product A and Product B
JW Player
7.0
3 Ratings
18% below category average
Wistia
-
Ratings
Player customization2.03 Ratings00 Ratings
Embedded videos6.03 Ratings00 Ratings
Video quality / Bandwidth controls10.03 Ratings00 Ratings
Mobile compatibility10.03 Ratings00 Ratings
Video Analytics
Comparison of Video Analytics features of Product A and Product B
JW Player
1.0
3 Ratings
153% below category average
Wistia
-
Ratings
Per viewer tracking1.01 Ratings00 Ratings
Per video tracking1.02 Ratings00 Ratings
Video analytics dashboard1.03 Ratings00 Ratings
Video Hosting, Management & Storage
Comparison of Video Hosting, Management & Storage features of Product A and Product B
JW Player
8.6
3 Ratings
1% above category average
Wistia
-
Ratings
On-Demand video6.03 Ratings00 Ratings
Live streaming10.01 Ratings00 Ratings
Video upload & format support10.03 Ratings00 Ratings
Video library / File management7.03 Ratings00 Ratings
Video portal10.01 Ratings00 Ratings
Best Alternatives
JW PlayerWistia
Small Businesses
Wistia
Wistia
Score 8.8 out of 10
Sendspark
Sendspark
Score 10.0 out of 10
Medium-sized Companies
Flipgrid
Flipgrid
Score 1.4 out of 10
Loom
Loom
Score 9.2 out of 10
Enterprises
Panopto
Panopto
Score 7.5 out of 10
Vyond
Vyond
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JW PlayerWistia
Likelihood to Recommend
8.0
(4 ratings)
9.5
(71 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(10 ratings)
Usability
9.0
(1 ratings)
10.0
(13 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(11 ratings)
Support Rating
7.0
(2 ratings)
10.0
(11 ratings)
Implementation Rating
7.0
(1 ratings)
10.0
(2 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(11 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
JW PlayerWistia
Likelihood to Recommend
JW Player
JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
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Wistia
For companies that want to integrate their videos into actionable steps like behavioral follow up through a CRM, Wistia is the best tool to use. You can automate your systems to track when a video is viewed, engaged with or how long a person has been watching along with heatmaps to show where people were most interested and least interested so you can adjust your videos to optimize their performance.
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Pros
JW Player
  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
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Wistia
  • Wistia enables a lot of customization in the video player, making it personalized to your business.
  • The user experience is pretty intuitive and easy to use without too much training.
  • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
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Cons
JW Player
  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
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Wistia
  • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
  • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
  • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
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Likelihood to Renew
JW Player
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
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Wistia
Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
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Usability
JW Player
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
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Wistia
Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
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Reliability and Availability
JW Player
No answers on this topic
Wistia
After several years, we have not come across a situation for which Wistia was not available when needed.
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Performance
JW Player
No answers on this topic
Wistia
I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
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Support Rating
JW Player
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
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Wistia
We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
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Implementation Rating
JW Player
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
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Wistia
We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
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Alternatives Considered
JW Player
JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
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Wistia
Wistia is for business. Period. Vimeo has none of the benefits for a business that Wistia offers. The SEO value and SUPER FAST playback speed are essential. Wistia has it all. Personally, I can rarely get thought a video if hosted on Vimeo because of the glitchy playback and slow rendering.
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Scalability
JW Player
No answers on this topic
Wistia
We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
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Return on Investment
JW Player
  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
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Wistia
  • Doubled lead capture from lead magnet on website from one year to the next.
  • Increased email interaction on newsletters when embedding Wistia video thumbnail into email campaigns (10-15% links clicked bumped to 30-40% links clicked).
  • Can save us about 50+ hours of one-on-one client meeting time per year for pointing clients to video content rather than presenting the same info in a live setting.
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ScreenShots

Wistia Screenshots

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