What users are saying about
13 Ratings
Top Rated
100 Ratings
13 Ratings
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Score 7.2 out of 100
Top Rated
100 Ratings
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Score 9 out of 100

Likelihood to Recommend

JW Player

JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Jim Manney | TrustRadius Reviewer

Wistia

Wistia works well for marketing teams, especially demand generation teams, who are looking to measure, improve and grow their audience. I think it's almost a must for B2B companies, especially if they're using Vimeo or YouTube. I also really like the clean styling, comparable to Vimeo, maybe slightly better. I think the analytics are unparalleled with other platforms.
Ian Nate | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

JW Player
8.6
Wistia
Support for advertisements
JW Player
9.1
Wistia
Video SEO
JW Player
8.1
Wistia

Video Security

JW Player
7.8
Wistia
Video access controls
JW Player
9.0
Wistia
User management
JW Player
9.0
Wistia
Video link sharing
JW Player
7.0
Wistia
External video
JW Player
6.2
Wistia

Video Player

JW Player
7.1
Wistia
Player customization
JW Player
2.3
Wistia
Embedded videos
JW Player
6.2
Wistia
Video quality / Bandwidth controls
JW Player
10.0
Wistia
Mobile compatibility
JW Player
10.0
Wistia

Video Analytics

JW Player
1.1
Wistia
Per viewer tracking
JW Player
1.0
Wistia
Per video tracking
JW Player
1.0
Wistia
Video analytics dashboard
JW Player
1.3
Wistia

Video Hosting, Management & Storage

JW Player
8.6
Wistia
On-Demand video
JW Player
6.1
Wistia
Live streaming
JW Player
10.0
Wistia
Video upload & format support
JW Player
9.9
Wistia
Video library / File management
JW Player
7.1
Wistia
Video portal
JW Player
10.0
Wistia

Pros

JW Player

  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Ross R. Mason | TrustRadius Reviewer

Wistia

  • First, their platform is super easy and intuitive to use. There are lots of customization options, which are not difficult to learn and use.
  • Their player is mobile responsive, so all I need to do is use the embed code on my site or landing page. Their player adapts to the viewport size.
  • They have very good statistical information that helps you to see where people drop off. This insight helps evaluate content or length of video.
  • Their turnstile feature allows you to put registration directly in your video, and can be used for gated content. (Register to see the rest of this video.) Also the turnstile registration date can be integrated with your marketing automation platform.
T. Blane McMichen | TrustRadius Reviewer

Cons

JW Player

  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
Bryan Crowe | TrustRadius Reviewer

Wistia

  • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
  • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
  • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

JW Player

JW Player 10.0
Based on 1 answer
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Ross R. Mason | TrustRadius Reviewer

Wistia

Wistia 10.0
Based on 8 answers
There are other options out there that would work for my company. However the platform is superior to the others that we have used. I will most likely renew when the time comes. The idea that the product is still evolving and adding new options is intriguing to stay with Wistia.
Lexi Ryman | TrustRadius Reviewer

Usability

JW Player

JW Player 9.0
Based on 1 answer
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Ross R. Mason | TrustRadius Reviewer

Wistia

Wistia 9.7
Based on 13 answers
Wistia is easy to learn—the interface is intuitive, and the features are straightforward. We've onboarded a number of new people to the team in the past year, and Wistia is one of the few software programs that doesn't take long at all to explain. It just works the way you'd expect it to work.
Anonymous | TrustRadius Reviewer

Performance

JW Player

No score
No answers yet
No answers on this topic

Wistia

Wistia 9.0
Based on 11 answers
The only reason Wistia isn't a 10 is that it needs a bit more robust editing software before it's perfect. Regardless, as a sales tool for cutting through the clutter to engage prospects, it is one of the best options out there. Very easy to use and always growing in features.
Anonymous | TrustRadius Reviewer

Support

JW Player

JW Player 7.0
Based on 2 answers
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Bryan Crowe | TrustRadius Reviewer

Wistia

Wistia 9.3
Based on 5 answers
Their response time is unbelievable! I would send an email and have a response in less than 15 minutes. It may not have always been the complete answer, but it was a response that let me know they were working on my request.
Tammye Michau | TrustRadius Reviewer

Implementation

JW Player

JW Player 7.0
Based on 1 answer
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
Ross R. Mason | TrustRadius Reviewer

Wistia

Wistia 10.0
Based on 1 answer
We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
Tammye Michau | TrustRadius Reviewer

Alternatives Considered

JW Player

JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
Jim Cairl | TrustRadius Reviewer

Wistia

I didn't actually select Wistia from a list of alternatives - I first became aware of Wistia through their library of support materials for video making, then realized that they had a pretty nice hosting capability. I started by trying it out with a couple videos that I linked to, then grew from there. Been very pleased all the way.
Tim Griffith | TrustRadius Reviewer

Return on Investment

JW Player

  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
Jim Manney | TrustRadius Reviewer

Wistia

  • There is not a day that goes by that we don't generate leads and subscribers through a Wistia form on a video - often from deep in the archives.
  • Wistia lead generation has really allowed us to maximize and monetize our video collection. This morning we got a new customer who began as a lead from a video that, quite frankly, I had forgotten about.
Mike Wolpert | TrustRadius Reviewer

Screenshots

Pricing Details

JW Player

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JW Player Editions & Modules

Additional Pricing Details

Wistia

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wistia Editions & Modules

Edition
Free Account$0
Pro Plan$99.002
Advanced Plan$399.002
Premium Plan$999.002
  1. per month
Additional Pricing Details
Please see wistia.com/pricing for plan features.

Rating Summary

Likelihood to Recommend

JW Player
8.0
Wistia
9.2

Likelihood to Renew

JW Player
10.0
Wistia
10.0

Usability

JW Player
9.0
Wistia
9.7

Reliability and Availability

JW Player
Wistia
9.0

Performance

JW Player
Wistia
9.0

Support

JW Player
7.0
Wistia
9.3

Implementation

JW Player
7.0
Wistia
10.0

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