What users are saying about
14 Ratings
125 Ratings
14 Ratings
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Score 7.9 out of 100
125 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

JW Player

JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Jim Manney | TrustRadius Reviewer

Wistia

Wistia is a fantastic alternative to Vimeo for hosted video and website embedding. It has a ton of features, is customizable and has high performance. It is great for small, medium and large firms and has a lot of features you can grow into if you are a smaller firm. If you are looking for a cheap video platform, however, it would not be Wistia
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

JW Player
8.6
Wistia
Support for advertisements
JW Player
9.1
Wistia
Video SEO
JW Player
8.1
Wistia

Video Security

JW Player
7.8
Wistia
Video access controls
JW Player
9.0
Wistia
User management
JW Player
9.0
Wistia
Video link sharing
JW Player
7.0
Wistia
External video
JW Player
6.0
Wistia

Video Player

JW Player
7.0
Wistia
Player customization
JW Player
2.0
Wistia
Embedded videos
JW Player
6.0
Wistia
Video quality / Bandwidth controls
JW Player
10.0
Wistia
Mobile compatibility
JW Player
10.0
Wistia

Video Analytics

JW Player
1.0
Wistia
Per viewer tracking
JW Player
1.0
Wistia
Per video tracking
JW Player
1.0
Wistia
Video analytics dashboard
JW Player
1.0
Wistia

Video Hosting, Management & Storage

JW Player
8.6
Wistia
On-Demand video
JW Player
6.0
Wistia
Live streaming
JW Player
10.0
Wistia
Video upload & format support
JW Player
10.0
Wistia
Video library / File management
JW Player
7.0
Wistia
Video portal
JW Player
10.0
Wistia

Pros

JW Player

  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Ross R. Mason | TrustRadius Reviewer

Wistia

  • Wistia has particularly good support which proves critical. While we have redundant systems in place, we have yet found the need to leverage our redundant delivery contingency.
  • Wistia manages to iterate thoughtfully without complicating the UI/UX nor executional work streams.
  • Wistia is accessible and authentic in the way they work with their user base. Whether it be useful content that unearths best practices and use case scenarios, or vetting a new use case to validate, they have done a fine job in building a user community.
  • The reliability of the platform is quite solid. Impressive uptime as well as response time.
Jonathan Eichorst | TrustRadius Reviewer

Cons

JW Player

  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
Bryan Crowe | TrustRadius Reviewer

Wistia

  • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
  • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
  • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

JW Player

JW Player 10.0
Based on 1 answer
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Ross R. Mason | TrustRadius Reviewer

Wistia

Wistia 10.0
Based on 9 answers
There are other options out there that would work for my company. However the platform is superior to the others that we have used. I will most likely renew when the time comes. The idea that the product is still evolving and adding new options is intriguing to stay with Wistia.
Lexi Ryman | TrustRadius Reviewer

Usability

JW Player

JW Player 9.0
Based on 1 answer
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Ross R. Mason | TrustRadius Reviewer

Wistia

Wistia 9.9
Based on 14 answers
Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
Ian Nate | TrustRadius Reviewer

Reliability and Availability

JW Player

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 2 answers
After several years, we have not come across a situation for which Wistia was not available when needed.
Jonathan Eichorst | TrustRadius Reviewer

Performance

JW Player

No score
No answers yet
No answers on this topic

Wistia

Wistia 9.9
Based on 13 answers
I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
T. Blane McMichen | TrustRadius Reviewer

Support Rating

JW Player

JW Player 7.0
Based on 2 answers
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Bryan Crowe | TrustRadius Reviewer

Wistia

Wistia 9.8
Based on 18 answers
We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
Anonymous | TrustRadius Reviewer

Implementation Rating

JW Player

JW Player 7.0
Based on 1 answer
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
Ross R. Mason | TrustRadius Reviewer

Wistia

Wistia 10.0
Based on 2 answers
We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
Tammye Michau | TrustRadius Reviewer

Alternatives Considered

JW Player

JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
Jim Cairl | TrustRadius Reviewer

Wistia

I didn't actually select Wistia from a list of alternatives - I first became aware of Wistia through their library of support materials for video making, then realized that they had a pretty nice hosting capability. I started by trying it out with a couple videos that I linked to, then grew from there. Been very pleased all the way.
Tim Griffith | TrustRadius Reviewer

Scalability

JW Player

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 1 answer
We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
Jonathan Eichorst | TrustRadius Reviewer

Return on Investment

JW Player

  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
Jim Manney | TrustRadius Reviewer

Wistia

  • There is not a day that goes by that we don't generate leads and subscribers through a Wistia form on a video - often from deep in the archives.
  • Wistia lead generation has really allowed us to maximize and monetize our video collection. This morning we got a new customer who began as a lead from a video that, quite frankly, I had forgotten about.
Mike Wolpert | TrustRadius Reviewer

Screenshots

Pricing Details

JW Player

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JW Player Editions & Modules

Additional Pricing Details

Wistia

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wistia Editions & Modules

Edition
Free Account$0
Pro Plan$99.002
Advanced Plan$399.002
Premium Plan$999.002
  1. per month
Additional Pricing Details
Please see wistia.com/pricing for plan features.

Rating Summary

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