What users are saying about
16 Ratings
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Score 8.8 out of 100
11 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Kanban Tool

Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Kanban Tool
8.4
Verint Community (Telligent)
Task Management
Kanban Tool
9.0
Verint Community (Telligent)
Resource Management
Kanban Tool
8.7
Verint Community (Telligent)
Gantt Charts
Kanban Tool
8.6
Verint Community (Telligent)
Scheduling
Kanban Tool
8.3
Verint Community (Telligent)
Workflow Automation
Kanban Tool
5.7
Verint Community (Telligent)
Team Collaboration
Kanban Tool
8.1
Verint Community (Telligent)
Support for Agile Methodology
Kanban Tool
9.6
Verint Community (Telligent)
Support for Waterfall Methodology
Kanban Tool
9.3
Verint Community (Telligent)
Document Management
Kanban Tool
8.6
Verint Community (Telligent)
Email integration
Kanban Tool
7.9
Verint Community (Telligent)
Mobile Access
Kanban Tool
8.0
Verint Community (Telligent)
Timesheet Tracking
Kanban Tool
8.2
Verint Community (Telligent)
Change request and Case Management
Kanban Tool
8.9
Verint Community (Telligent)
Budget and Expense Management
Kanban Tool
8.2
Verint Community (Telligent)

Professional Services Automation

Kanban Tool
9.8
Verint Community (Telligent)
Quotes/estimates
Kanban Tool
10.0
Verint Community (Telligent)
Invoicing
Kanban Tool
10.0
Verint Community (Telligent)
Project & financial reporting
Kanban Tool
10.0
Verint Community (Telligent)
Integration with accounting software
Kanban Tool
9.0
Verint Community (Telligent)

Pros

Kanban Tool

  • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
  • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
  • It does a good job of managing very basic visual elements of an agile development cycle.
Chris Carpenter | TrustRadius Reviewer

Verint Community (Telligent)

  • Intuitive interface that has been well received by a wide range of employees.
  • Ridiculously impressive moderation tools that have allowed a small community team to scale.
  • Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
  • Very strong search. Not quite Google good, but one of the best in platform searches encountered.
  • Out of the box interface is excellent and requires little customization to get going.
Anonymous | TrustRadius Reviewer

Cons

Kanban Tool

  • Some of the boards we have could do with more than 22 card colors, although it is enough for most projects.
  • Really looking forward to the iOS application, which is said to be coming in 2015.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

  • Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
  • Slack integration would be ideal.
  • Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Kanban Tool

Kanban Tool 9.1
Based on 2 answers
We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

Verint Community (Telligent) 10.0
Based on 1 answer
I am not part of this decision making process, but I did provide positive feedback to the decision making board.
Amy Hicks | TrustRadius Reviewer

Usability

Kanban Tool

Kanban Tool 6.0
Based on 4 answers
Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like JIRA that provide a more built-out story.
Chris Carpenter | TrustRadius Reviewer

Verint Community (Telligent)

Verint Community (Telligent) 8.7
Based on 5 answers
When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.
Lisa Allison | TrustRadius Reviewer

Support Rating

Kanban Tool

Kanban Tool 7.4
Based on 5 answers
This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

Verint Community (Telligent) 8.3
Based on 5 answers
So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services
JJ Janikis | TrustRadius Reviewer

Alternatives Considered

Kanban Tool

Kanban is superior to Scrum and AGILE because it can visually organize all your projects and data into one board. Kanban integrates with JIRA which digs deeper into the project data when it is needed. By integrating Kanban with JIRA, you don't need any other tool for project management that is effective for both the business and the development teams. Kanban is recommended for any user groups who wish to increase their efficiency to deliver products, transparency for all users and on-time productivity.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive
Anonymous | TrustRadius Reviewer

Return on Investment

Kanban Tool

  • We have been able to track projects much more efficiently
  • We have had less missed deadlines as we can see where a project is in the workflow
Care Bach Gerland | TrustRadius Reviewer

Verint Community (Telligent)

  • Helps us capture information better and share widely.
  • Accelerate best practices.
  • Increases find ability of information and people.
  • Saves time.
  • Reduces support costs.
  • Helps us reach out strategic objectives & maintain competitive advantage.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Kanban Tool

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Verint Community (Telligent)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Kanban Tool
8.9
Verint Community (Telligent)
8.8

Likelihood to Renew

Kanban Tool
9.1
Verint Community (Telligent)
10.0

Usability

Kanban Tool
6.0
Verint Community (Telligent)
8.7

Support Rating

Kanban Tool
7.4
Verint Community (Telligent)
8.3

Implementation Rating

Kanban Tool
8.2
Verint Community (Telligent)

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